Curt Seufert

I did not approve tire rotate and balance, they charged me for it. I brought my van for oil change and presented coupon, and they did not apply it. me for it. I brought my van for oil change and presented coupon, and they did not apply it. More

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Had to wait over a year for a manufacture defect to be fixed. Had to keep calling to check on status. Service center never called to say part was in. Car wash always out of order. Uber cars that are calle fixed. Had to keep calling to check on status. Service center never called to say part was in. Car wash always out of order. Uber cars that are called by Basney are most of the time dirty giving the impression that Basney Honda doesn’t care how their customers are transported. Keep a shuttle instead like other dealers. More

by Nick Verified Customer Verified Customer

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Was very pleased with the timeliness and professionalism on the oil change and tire rotation of the Honda pilot yesterday! on the oil change and tire rotation of the Honda pilot yesterday! More

by galenm Verified Customer Verified Customer

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My car was taken care of in a timely and friendly fashion. They even washed my car. fashion. They even washed my car. More

by foo987 Verified Customer Verified Customer

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Good automotive work. Usually Service reception is welcoming and friendly. This time the woman who received us was curt and seemed bothered that we were there. So that's w Usually Service reception is welcoming and friendly. This time the woman who received us was curt and seemed bothered that we were there. So that's why I gave a 4 for the first rating. More

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Everything was excellent. Took a little longer than expected but the result was great. Done Took a little longer than expected but the result was great. Done More

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The staff at Basney Honda were friendly and courteous. They took the time to explain the nature of my vehicle recall and completed the repair in a reasonable time period. The way customer service should They took the time to explain the nature of my vehicle recall and completed the repair in a reasonable time period. The way customer service should be. More

by David71 Verified Customer Verified Customer

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Basney Honda always provides excellent service. The Customer Service Representatives are friendly, knowledgeable, and always discuss what items need to be done in advance, and when future repairs m The Customer Service Representatives are friendly, knowledgeable, and always discuss what items need to be done in advance, and when future repairs may be warranted at the conclusion of the service appointment. More

by rmcozzie Verified Customer Verified Customer

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We have bought several cars there and have always been happy with business there, including service. happy with business there, including service. More

by josephbowen9492 Verified Customer Verified Customer

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It was hard to schedule the appointment. Once I arrived for appointment, the experience was great. Once I arrived for appointment, the experience was great. More

by Alan Verified Customer Verified Customer

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