Curt Seufert

I have had my car for 3 months , in the past two weeks it has now been in the shop 3 times for the same problem . It had low miles and a warranty it should not be having these issues . Also no one even seems has now been in the shop 3 times for the same problem . It had low miles and a warranty it should not be having these issues . Also no one even seems to care or want to fix the issues . I was clearly sold a lemon , I will be contacting corporate and above and letting everyone know how horrible the Honda dealerships are . More

by Kristythompson3 Verified Customer Verified Customer

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The technician took too much air out of the tires when rotating so driving away the warning light went on , requiring me to add air at another location but to clear the warning I needed to return to Basne rotating so driving away the warning light went on , requiring me to add air at another location but to clear the warning I needed to return to Basney. That's just not acceptable service. More

by jimpwurst Verified Customer Verified Customer

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Basney Honda had my husband's 2004 Honda CRV in shop for a month. Put a new engine in. 3 days after finally getting his vehicle back from shop the check engine light came on. We are not happy after being ch a month. Put a new engine in. 3 days after finally getting his vehicle back from shop the check engine light came on. We are not happy after being charged so much for repairs and being in shop for a month. Check engine light should not be on. Did you actually fix stuff or just screw us over on repairs not completed? More

by Kathysue2013 Verified Customer Verified Customer

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Curt took down accurate description of the problem I was having with my civic and explained what the problem was after running diagnostics and visual inspection. The issue was repaired promptly. having with my civic and explained what the problem was after running diagnostics and visual inspection. The issue was repaired promptly. More

by dan.minds Verified Customer Verified Customer

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I trust Basney to do all the work on my Honda. Always a good experience. Always a good experience. More

by stipplehouse Verified Customer Verified Customer

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Curt got everything done and squared away very quickly. Never have had a problem at Basney. Never have had a problem at Basney. More

by kkimbriel Verified Customer Verified Customer

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Curt met me at the service bay and immediately took care of my request for service. He was very. Pleasant and efficient. During my time while they worked on my car Curt kept me informed. Service was perform of my request for service. He was very. Pleasant and efficient. During my time while they worked on my car Curt kept me informed. Service was performed appropriately and efficiently. I switched to Basney from another local Honda dealership 6 years ago when I purchased my current CRV and have been very pleased I did. More

by MJM1141 Verified Customer Verified Customer

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Had a very good experience with every person we talked to. Explained what we needed very thorough to. Explained what we needed very thorough More

by frey22855 Verified Customer Verified Customer

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Nice offering Uber to get me to work when dropping off vehicle. Recommendations by mechanic took care of issues. Job took longer, so they kindly offered a car for me to use. vehicle. Recommendations by mechanic took care of issues. Job took longer, so they kindly offered a car for me to use. More

by CHRISURBS Verified Customer Verified Customer

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Fast service. Wasn’t sure what was needed at 10,000 mile service. They explained what was needed, and what could wait. Wasn’t sure what was needed at 10,000 mile service. They explained what was needed, and what could wait. More

by jk7558 Verified Customer Verified Customer

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