Curtis Sanders | Page 3

Always excellent I am driving my third new car from Bob Allen. I actually requested a front Bob Allen license plate as I want everyone to know how pleased I am with m I am driving my third new car from Bob Allen. I actually requested a front Bob Allen license plate as I want everyone to know how pleased I am with my car and the service I get at Bob Allen. I’ll be back in a couple years for my fourth new car! More

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Great Service Every time I visit Bob Allen Ford, the customer service is exceptional, people are friendly and my car is serviced in a timely matter. Thank you all a Every time I visit Bob Allen Ford, the customer service is exceptional, people are friendly and my car is serviced in a timely matter. Thank you all at Bob Allen Ford for making my experience the best it can be. More

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Attention to Detail I needed a head lamp replaced and a couple of other items investigated. Curtis was avgreat listener but also helped by asking some questions to clari I needed a head lamp replaced and a couple of other items investigated. Curtis was avgreat listener but also helped by asking some questions to clarify what I was experiencing. The work was completed extremely quickly and at a very reasonable price. More

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Efficient and Timely Maintenance I brought my vehicle in for regular maintenance ("The Works" package). I arrived around 8:15 and was finished by 10:00am. I asked to have the servic I brought my vehicle in for regular maintenance ("The Works" package). I arrived around 8:15 and was finished by 10:00am. I asked to have the service technician pay special attention to the battery, as my car has been hesitating on startup the last couple of weeks. Everything checked out fine (though the car is still hesitating on startup). Only 2 small item to improve - I haven't been in the service area since they changed the way the process works. I used to check out/pay the person who checked me in and this has changed. I think the new process is more efficient but it wasn't explained to me. Also I didn't receive the vehicle report card from Curtis when I was paying the Cashier. However, she was very helpful and made sure I got a copy of the report card on my way out. All-in-all, a very good experience. And I think the new process is more efficient. More

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Excellent client service The best Ford dealership in the city of Overland Park Thank you for giving me the opportunity to have my truck for my work and I am happy with the cu The best Ford dealership in the city of Overland Park Thank you for giving me the opportunity to have my truck for my work and I am happy with the customer service thanks to all. More

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Consisently good I have been going to this dealership for service for 5 years. The service has always been great. The staff is very courteous. The Courtesy Shuttle I have been going to this dealership for service for 5 years. The service has always been great. The staff is very courteous. The Courtesy Shuttle is very much appreciated too. More

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Service on my explorer Have been working with Curtis Sanders with my service agreement and have always been satisfied! Gets me in and out with minimal delays. Would recommen Have been working with Curtis Sanders with my service agreement and have always been satisfied! Gets me in and out with minimal delays. Would recommend him to anyone as a service advisor! More

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Well taken care of Quick, dependable service. Dealt with Curtis since 2010 when we bought the car and have always been happy with his service. 25 words is alot. Quick, dependable service. Dealt with Curtis since 2010 when we bought the car and have always been happy with his service. 25 words is alot. More

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Necessary oil change We left our Escape for an oil change. They listened to what we wanted and car was ready when promised. We were pleased with our experience. We left our Escape for an oil change. They listened to what we wanted and car was ready when promised. We were pleased with our experience. More

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The Works & more Brought my 2014 FX4 in for The Works service and the tech found a couple other issues that Curtis took care of at no charge. Great people to work wit Brought my 2014 FX4 in for The Works service and the tech found a couple other issues that Curtis took care of at no charge. Great people to work with and I trust them. More

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