Curtis Vossekuil

My car had to come in three times in order to address issues that were both missed and done incorrectly (resulting in major safety issues). On the third time, I never received a “sorry” or acceptance issues that were both missed and done incorrectly (resulting in major safety issues). On the third time, I never received a “sorry” or acceptance of responsibility for the issues and troubles. I asked to speak to a manager to understand how this could have possibly happened and was told that none were available. I asked for a callback from a manager and was told by the service advisor that he doubted that I would ever hear from a manager. He was right - I am weeks out and never hear from the manager (Curt). An unacceptable experience. More

by kdstemke Verified Customer Verified Customer

Report | Print

Terrible. Broke my vehicle. Wanted me to pay to fix it. Argumentative. No customer focus. Broke my vehicle. Wanted me to pay to fix it. Argumentative. No customer focus. More

by Jdeee74 Verified Customer Verified Customer

Report | Print

The service team redirected my call to someone at the dealership who was able to schedule exactly what my truck needed, which is really nice. The pickup and drop-off service was great and well coordinate dealership who was able to schedule exactly what my truck needed, which is really nice. The pickup and drop-off service was great and well coordinated. Good job guys. More

by hans4 Verified Customer Verified Customer

Report | Print

Service is prompt and efficient and the staff is consistently polite and knowledgeable, Highly recommended. consistently polite and knowledgeable, Highly recommended. More

by Tgh Verified Customer Verified Customer

Report | Print

Excellent communication from service advisor while battery was being tested for either recharging versus replacement. battery was being tested for either recharging versus replacement. More

by fjreichen Verified Customer Verified Customer

Report | Print

Professional and willing to go above and beyond for the customer Thorough, retentive, responsive, and detailed oriented. customer Thorough, retentive, responsive, and detailed oriented. More

by Corey.saffert Verified Customer Verified Customer

Report | Print

Fast, easy and very helpful. Nice to get it taken care of so close to closing Nice to get it taken care of so close to closing More

by ctbraden92 Verified Customer Verified Customer

Report | Print

Handled my car repair with absolute professionalism and transparency. One of the most kindest people I've ever had the pleasure of meeting. transparency. One of the most kindest people I've ever had the pleasure of meeting. More

Report | Print

Nice to see quality and dependable service in this current era of treating customers horribly current era of treating customers horribly More

by Rob Golner Verified Customer Verified Customer

Report | Print

I have always had exceptional experiences with the staff at this dealership. Top notch organization. at this dealership. Top notch organization. More

Report | Print