Customer Relations
Customer Relations at DARCARS Toyota of Baltimore

Customer Relations

Director of Technology and eCommerce

DARCARS Toyota of Baltimore

6007 Eastern Ave
Baltimore, MD 21224

4.7
114 Reviews
4.7

114 Reviews

Write a Review

114 Reviews of Customer Relations

June 11, 2026

Dealership Rating
Employee Rating

Angelo Rodriguez nos atendio y todo super excelente! Muy buen vendedor y te busca las mejores opciones! More

by alexandramancias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2026

DARCARS Toyota of Baltimore responded

Thanks for sharing about your experience with DARCARS Toyota of Baltimore. We appreciate your business and hope to see you again soon!

June 08, 2026

Dealership Rating
Employee Rating

Anhelo Rodríguez es muy amable, sincero y ayuda a que tengas las mejores ofertas! Gracias tremendamente. More

by Villanuevadenia1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2026

DARCARS Toyota of Baltimore responded

Thank you for sharing your positive experience with our team. It’s great to know our honesty and support helped you find excellent offers on your used Toyota Camry. We appreciate your thanks and look forward to assisting you again.

June 08, 2026

Dealership Rating
Employee Rating

Angelo Rodriguez fue mi vendedor el día de hoy y su excelente servicio me ayudó bastante ! More

by Delseypaz565
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2026

DARCARS Toyota of Baltimore responded

We’re delighted Angelo provided excellent service during your purchase of a used Toyota Corolla. We appreciate you choosing us for this important milestone. Please reach out if we can assist you again.

June 08, 2026

Dealership Rating
Employee Rating

Angelo Rodriguez me ayudo a comprar mi troca certificada y estoy muy feliz el trato fue excelente. More

by Elviocruz01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2026

DARCARS Toyota of Baltimore responded

We’re happy Angelo could help you secure your certified Toyota Tacoma and deliver excellent service. Thank you for sharing your experience, and enjoy your new truck!

June 07, 2026

Dealership Rating
Employee Rating

Angelo helped me and he is so good that if somebody comes here they will not want to leave without not buying a car! More

by nabeelfraj081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2026

DARCARS Toyota of Baltimore responded

It’s fantastic that Angelo’s support made your visit so good that leaving empty-handed wasn’t an option. Enjoy all the great journeys in your new Toyota RAV4.

June 06, 2026

Dealership Rating
Employee Rating

From the moment we stepped onto the property, to the last handshake, my experience was filled with ease. Angelo provided exceptional service. If I ever need another car, I wouldn’t hesitate to buy again from More

by A K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2026

DARCARS Toyota of Baltimore responded

Thank you for choosing our team for your Lexus UX 250h purchase. We’re glad Angelo made every step feel effortless, from your arrival to the final handshake. Whenever you need another vehicle, we look forward to helping again.

June 05, 2026

Dealership Rating
Employee Rating

Angelo Rodriguez is excellent at his craft! Truly a wonderful experience & much better than the horrible treatment I received at another store! More

by tekilut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2026

DARCARS Toyota of Baltimore responded

We appreciate you taking the time to share this. Angelo will be thrilled to learn his expertise made all the difference, and we’re glad you found a positive experience after your previous frustrations elsewhere. We look forward to welcoming you back.

June 04, 2026

Dealership Rating
Employee Rating

Angelo best sales person, gave me a great deal and also bilingual, thank you so much for the help! More

by Parrisdunno99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2026

DARCARS Toyota of Baltimore responded

We appreciate you sharing feedback about Angelo. We’re glad Angelo could provide bilingual support and secure a great deal on your new Toyota Tundra. Enjoy your adventures behind the wheel.

May 28, 2026

Dealership Rating
Employee Rating

Inspect your used vehicle prior to purchasing! Angelo sold us a used 2023 RAV4 with $2900 worth of damage and this was not disclosed to us prior to the sale. When asked for help, DARCARS stated th More

by Erik Wittstadt
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Jun 03, 2026

DARCARS Toyota of Baltimore responded

Good afternoon sir, we understand you purchased the vehicle over three months ago and were provided with the Carfax showing no damage to the vehicle's door. We did offer to move you into another vehicle, but this offer was declined. We appreciate the feedback and wish you safe travels.

Jun 03, 2026

Erik Wittstadt responded

You offered to sell me another vehicle at a higher price and after how I have been treated by DARCARS employees especially Angelo and Gabriel, I am not interested in purchasing a more expensive and potentially damaged vehicle from you! You caused the problem so fix it!

Jun 10, 2026

Erik Wittstadt responded

DARCARS Toyota of Baltimore responded PRIVATELY on 6/04/26 4:15 PM Thank you, Erik, for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. -It’s interesting that you asked me to reach out to address my concern in detail but you once again did not address my concern and told me that I am financially responsible for being sold a damaged vehicle. This was the email response I received: Good Morning Mr. Wittstadt, Thank you for taking the time to share your concerns regarding your 2023 Toyota RAV4. Unfortunately, we are unable to accept responsibility for the repairs. The repair costs associated with the driver's side door will be your responsibility as the owner. We appreciate your business and regret that we are unable to provide a different resolution. Warm Regards, Ivory

May 27, 2026

Dealership Rating
Employee Rating

Working with Angelo Rodriguez was great. Very easy to arrive at a deal that worked and was a simple process to complete at the dealership More

by cemossjr78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2026

DARCARS Toyota of Baltimore responded

It’s great to see your five-star rating. Angelo is glad the deal on your Toyota Camry Hybrid was straightforward and met your needs. We look forward to working with you again.

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