Con artists.
They agreed to a deal over the phone and then backed out of it in person. Real shady business practices and a waste of time…
They agreed to a deal over the phone and then backed out of it in person. Real shady business practices and a waste of time…
More
by JJNYC
Sep 18, 2023 -
Chrysler Dodge Jeep Ram FIAT of Manhattan responded
I'm really sorry to hear about your experience. We strive for transparency and honesty in all our dealings, so it's concerning to see this feedback. We'd like the opportunity to learn more about what happened and address any misunderstandings directly with you. Please feel free to reach out at your earliest convenience - Thank you, Customer Care Team - CustomerCare@ManhattanAuto.com
Service department has been excellent since new ownership
the last 2 years. I have had my Rubicon services several times and my issues were taken care of properly and within the time expected. Jonathan and G
the last 2 years. I have had my Rubicon services several times and my issues were taken care of properly and within the time expected. Jonathan and Geovanny have both helped me and they are top notch service advisors. I feel I am in good hands when they handle my service needs. They ask the right questions and give a clear understanding of my service options. As soon as they have any information on next steps they either text or call me. Great experience at the Manhattan Jeep Service Department.
More
by VonRubicon
Service Price Transparency
Other Employees Tagged:
Jonathan and Geo
Sep 11, 2023 -
Chrysler Dodge Jeep Ram FIAT of Manhattan responded
We're delighted to know that Jonathan and Geovanny have been providing you with top-notch service at our Chrysler Dodge Jeep Ram FIAT of Manhattan. We appreciate your trust in us for all your vehicle's needs and hope to see you back again down the road!
I left it up to Frank and Nardese to pick a car for my
daughter he was to perfection, and so is the car… Couldn’t be happier
daughter he was to perfection, and so is the car… Couldn’t be happier
More
by Pat Castellano
Aug 04, 2023 -
Chrysler Dodge Jeep Ram FIAT of Manhattan responded
Pat, it's great to know that Frank and Nardese were able to help find the perfect car for your daughter at Chrysler Dodge Jeep Ram FIAT of Manhattan. We're delighted you're happy with their choice!
Brought truck for simple oil change and inspection.
Very impressed. They proactively checked my credits on file and used them so didn’t get charged for the oil change. Loved the wash included. I wi
Very impressed. They proactively checked my credits on file and used them so didn’t get charged for the oil change. Loved the wash included. I will use them again.
More
by greggilbert1
Service Price Transparency
Jul 19, 2023 -
Chrysler Dodge Jeep Ram FIAT of Manhattan responded
Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Chrysler Dodge Jeep Ram FIAT of Manhattan team. Drive safely, and we hope to see you back again down the road!
Everyone was welcoming, friendly, respectful.
My salesperson Giorgio was knowledgeable, attentive, courteous,and charismatic. Sales
manager valued me as a customer; I’ve been purchasing cars f
My salesperson Giorgio was knowledgeable, attentive, courteous,and charismatic. Sales
manager valued me as a customer; I’ve been purchasing cars for over 25 years, found the personnel at this dealership to be an-extremely coherent working unit; supportive of each other .
I felt quite comfortable doing business but definitely shld have gotten a better price 😊
More
by vwanling
Jul 10, 2023 -
Chrysler Dodge Jeep Ram FIAT of Manhattan responded
Thank you for the kind words! We're glad to hear that our team at Chrysler Dodge Jeep Ram FIAT of Manhattan provided a welcoming and respectful experience. We appreciate your feedback, and we'll keep it in mind moving forward. Have a great day!
Jul 10, 2023 -
vwanling responded
Everyone was welcoming, friendly, respectful.
My salesperson Giorgio was knowledgeable, attentive,courteous, and charismatic. I’ve been purchasing cars for over 25 year, found the personnel at this dealership to be an extremely cohesive working unit; supportive of each other.
I felt quite comfortable doing business, but definitely should have gotten a better price😊
The worst when it comes to service total disregard for
costumer after they sell you a car you’re own
costumer after they sell you a car you’re own
More
by Eddie
Service Price Transparency
Jun 16, 2023 -
Chrysler Dodge Jeep Ram FIAT of Manhattan responded
Eddie, we're very sorry for any negative experience you may have had with our team. Customer satisfaction is of the utmost importance to us. If you're available, we'd appreciate you giving us a call so we might better understand your concerns and hopefully find a solution that will improve our services going forward.
Thank you,
Customer Care Team - (877)-811-9330
I have leased multiple vehicles in the past that means
multiple trips to dealerships in the past. This trip was subpar. And I mean really subpar considering its location.
multiple trips to dealerships in the past. This trip was subpar. And I mean really subpar considering its location.
More
by Akbrooklynmedic
Other Employees Tagged:
Sol Martinez,
Apr 27, 2023 -
Chrysler Dodge Jeep Ram FIAT of Manhattan responded
It's disappointing to see that you weren't satisfied with your most recent visit to our dealership. We do our best to provide 5-star experiences and we're very sorry we missed the mark. If you are willing, we would appreciate the opportunity to learn more about your feedback to see how we can improve going forward. Please feel free to reach out to us directly.
Thank you,
Customer Care Team - (877) 811-9330
Outstanding and expedited service.
I was provided with a comfortable environment and beverages while I wait for my vehicle.
I was provided with a comfortable environment and beverages while I wait for my vehicle.
More
by Army strong
Other Employees Tagged:
Jovanny
Feb 10, 2023 -
Chrysler Dodge Jeep Ram FIAT of Manhattan responded
Thanks for this great review of Chrysler Dodge Jeep Ram FIAT of Manhattan! We are grateful for your support.
She was awesome.
She helped us out. She was professional and kind. She was also patient. Definitely recommend!
She helped us out. She was professional and kind. She was also patient. Definitely recommend!
More
by nancysantorelli
Other Employees Tagged:
Miosotos Paulino
Jan 19, 2023 -
Chrysler Dodge Jeep Ram FIAT of Manhattan responded
Nancy, thank you for the review! We appreciate the kind feedback and hope to see you back again at Chrysler Dodge Jeep Ram FIAT of Manhattan. Safe travels!
Outstanding service from Angel and his team.
In and out super efficient with high quality and attentiona to detail all around.
Thanks and keep up the great work!
2022 Jeep Wagoneer Series III
In and out super efficient with high quality and attentiona to detail all around.
Thanks and keep up the great work!
2022 Jeep Wagoneer Series III
More
by Speed with Safety
Service Price Transparency
Jan 03, 2023 -
Chrysler Dodge Jeep Ram FIAT of Manhattan responded
We are happy to hear that Angel and the team gave you a five-star experience! Thank you for choosing Chrysler Dodge Jeep Ram FIAT of Manhattan and for sharing your support on our page. Drive safely!