Cynthia Burris

Norman Hyundai responded

Thank you so much for your kind words and for choosing Norman Hyundai! We’re truly grateful for the opportunity to help you, and it means a lot to hear that our team was able to go above and beyond to get you into a vehicle. At Norman Hyundai, we believe everyone deserves a great car-buying experience, no matter their situation, so we’re especially happy we could make that happen for you. Your feedback about our friendly staff and supportive service really motivates us to keep delivering the best for our customers. Congratulations on your new car, and please don’t hesitate to reach out if you need anything in the future. Welcome to the Norman Hyundai!

Norman Hyundai responded

Thank you for the kind words! We're so glad to hear that our team provided excellent service and made your experience a positive one. Being knowledgeable, kind, and always keeping our customers in mind is exactly what we strive for every day. We truly appreciate you taking the time to share your feedback and look forward to helping you again in the future! Serving You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

We have attempted to contact the owner of the vehicle several times to provide this update and walk through the next steps. We are under the impression the Palisade as been brought to our service dept to repair the Sun Roof. We hope that the clears the misunderstanding. We also want to be very clear that the claims suggesting this was a scam or that we do not support military members are simply not accurate. At Norman Hyundai, we are proud to work with and support military members, veterans, and their families of all backgrounds, creeds, and identities. Many of our customers — and members of our own team — come from the military community, and we take that relationship seriously. We look forward to completed the resolution for you! Thank you for leaving a review - Norman Hyundai

Norman Hyundai responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that Rachel Ozment went above and beyond to help you find the perfect vehicle and secure financing that fit your budget. She truly cares about her customers, and it means a lot to see her efforts recognized. We’re also glad you found our entire Norman Hyundai team to be organized, professional, and sincere—that’s exactly the experience we strive to provide every guest. We can't wait to see you again in out all-new Hyundai Facility! 591 N. Interstate Dr, Norman OK 73069 Congratulations on your new vehicle, and welcome to the Norman Hyundai family! If you ever need anything, we’re always here to help. 🚗 Servicing You and Nothing Else! Your Norman Hyundai Team.

Norman Hyundai responded

Thank you so much for your wonderful review! At Norman Hyundai, we are dedicated to providing a car buying experience that’s caring, supportive, and stress-free. We're thrilled to hear our team’s hard work, compassion, and commitment to great customer service made a difference for you. Your appreciation means the world to us, and we look forward to continuing to serve you and the Norman community with smiling faces and top-notch service. Thank you for choosing Norman Hyundai! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you so much for sharing your experience! We're thrilled to hear that you felt supported and never pressured. It's wonderful to know that our team made the process smooth and efficient for you. Congratulations on your new 2025 Tucson — we’re excited for you and hope you enjoy every drive!

Norman Hyundai responded

Thank you so much for the fantastic review! We’re thrilled to hear that you’ve had such a positive experience not just during your purchase, but also with our service department. Keeping you updated every step of the way is something we’re passionate about, and we’re so glad you appreciate the minute-by-minute updates and inspection videos. It’s great to know that our team’s professionalism and dedication are making a difference. We truly appreciate your trust in us, and we’re excited to continue providing you with top-notch service. Thanks again for the five-star feedback—your support means the world to us!

Norman Hyundai responded

Thank you so much for the amazing 5-star review! We’re thrilled to hear that your experience purchasing the 2025 Santa Fe was a great one. Shane and the team will be so pleased to know that they made a positive impact on your visit. We truly appreciate your recommendation and are so happy to have had the opportunity to assist you. If you have any questions or need anything else in the future, don't hesitate to reach out. Enjoy your new Santa Fe, and we look forward to seeing you again!