Cynthia Gonzalez

Coastal Chevrolet Santa Barbara responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Coastal Chevrolet Santa Barbara responded

Hello Brett, thank you for taking the time to share your feedback. We appreciate your recognition of the staff members who have continued with us, their dedication to great service is something we value deeply and are proud to have them on our team. We understand your father worked under the previous ownership, and his departure was also under the previous ownership. Since assuming ownership, our goal has been to build on what worked well while making improvements wherever possible to better serve our customers and team. That said, we understand how personal connections can shape perceptions, and we respect that. If you have any specific concerns or suggestions on how we can continue to raise the bar, we're always open to hearing them. Thank you again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

Coastal Chevrolet Santa Barbara responded

Hello Jim, we appreciate your kind words; however, your 1-star rating is below the standards we strive to provide. I would assume that based on your positive experience, the 1-star is simply a mistake, if you would be kind enough to edit your star rating it would be greatly appreciated. Thank you once again for taking the time to tell us about your experience. We look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

Coastal Chevrolet Santa Barbara responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Coastal Chevrolet Santa Barbara responded

Hi, it is disappointing for us to hear that your experience was anything less than exceptional. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Coastal Chevrolet (866) 285-8498

Coastal Chevrolet Santa Barbara responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet and we hope to see you again soon!

Coastal Chevrolet Santa Barbara responded

Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

Coastal Chevrolet Santa Barbara responded

Hello, thank you so much for your positive comments about your recent experience at Coastal Chevrolet! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Coastal Chevrolet Santa Barbara responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!