Cynthia Gonzalez
Cynthia Gonzalez at Coastal Chevrolet Santa Barbara

Cynthia Gonzalez

Cashier

Coastal Chevrolet Santa Barbara

301 S Hope Ave
Santa Barbara, CA 93105

Contact Me
4.6
29 Reviews

Dealership Experience

1 yr, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

29 Reviews

Write a Review

29 Reviews of Cynthia Gonzalez

August 12, 2025

Dealership Rating
Employee Rating

The service department is top-notch, and Daniel always does his best to get the service done on time. He spends enough time to explain what's going on and checks to see if the work is covered under recall More

by CDLANG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ybarra

Aug 17, 2025

Coastal Chevrolet Santa Barbara responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2025

Dealership Rating
Employee Rating

Great customer service and very friendly staff highly recommended great techs very knowledgeable with new and older Chevy vehicles More

by ALFREDO_JR89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Coastal Chevrolet Santa Barbara responded

We're happy you found our staff to be so supportive during your experience here at Coastal Chevrolet. Thanks again for the recommendation, and have an amazing day!

June 25, 2025

Dealership Rating
Employee Rating

Everyone was great and professional. They were extremely punctual, polite and helpful. It was a refreshing experience More

by JSWROCKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Coastal Chevrolet Santa Barbara responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2025

Dealership Rating
Employee Rating

Dan continues to deserve 5 stars for his excellent service. Unfortunately, the dealership under the new ownership doesn’t meet the same standard. The only consistently positive aspect of bringing my c More

by Williamsbrett805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 25, 2025

Coastal Chevrolet Santa Barbara responded

Hello Brett, thank you for taking the time to share your feedback. We appreciate your recognition of the staff members who have continued with us, their dedication to great service is something we value deeply and are proud to have them on our team. We understand your father worked under the previous ownership, and his departure was also under the previous ownership. Since assuming ownership, our goal has been to build on what worked well while making improvements wherever possible to better serve our customers and team. That said, we understand how personal connections can shape perceptions, and we respect that. If you have any specific concerns or suggestions on how we can continue to raise the bar, we're always open to hearing them. Thank you again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 16, 2025

Dealership Rating
Employee Rating

Here is my experience: No pressure - and I get to call the shots. I tell my friends when they go to a dealership to wear running shoes. You don’t need that at Coastal. Coastal Chevrolet - the no runnin More

by KevinR
Recommend Dealer
Yes
Mar 19, 2025

Coastal Chevrolet Santa Barbara responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2025

Dealership Rating
Employee Rating

I will NEVER go there again. Overcharged and didn’t complete the job. Would NOT recommend. More

by dominicsdad63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 08, 2025

Coastal Chevrolet Santa Barbara responded

Hi, it is disappointing for us to hear that your experience was anything less than exceptional. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Coastal Chevrolet (866) 285-8498

March 02, 2025

Dealership Rating
Employee Rating

Clay was very professional and kept me appraised of the status of the repair throughout the process and gave me options in terms of when it suited me best to collect the car. Daniel took them to help with More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Coastal Chevrolet Santa Barbara responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Coastal Chevrolet and we hope to see you again soon!

February 12, 2025

Dealership Rating
Employee Rating

Daniel Ybarra is highly professional, Helpful, and consistently goes above and beyond to assist us. More

by DCARMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Coastal Chevrolet Santa Barbara responded

Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 03, 2025

Dealership Rating
Employee Rating

Very straightforward in what was needed and price was a little less than expected. Great communication from service advisor. More

by evetsecnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Hartley

Feb 06, 2025

Coastal Chevrolet Santa Barbara responded

Hello, thank you so much for your positive comments about your recent experience at Coastal Chevrolet! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 08, 2024

Dealership Rating
Employee Rating

Good The Personal they’re Good En Good Service, good attention to the customers And good customer service by phone More

by UCSB77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Coastal Chevrolet Santa Barbara responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1

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