DALTON BUFORD | Page 14

I have had to bring my suburban in 5 times now since I bought it in May. It is there now due to the engine light coming on again for the 4th time I believe. I keep being told its a glitch then I asked if bought it in May. It is there now due to the engine light coming on again for the 4th time I believe. I keep being told its a glitch then I asked if it was even fully checked when Patriot got the vehicle and come to find out he was not, that they only had a oil change done on it when Patriot took it in as a trade. There has been several other issues also. Im actually waiting to here from Blain in the service dept right now was suppose to yesterday evening and never have yet. I have never been given a other car to drive any of the times I have had it in there to be worked on. So I have a vehicle I am paying for that I cant even drive or go anywhere because of the fear of breaking down and I always have small children with me so dont really want to be left on the side of the road.Another issue was our salesman Gerald when I firat started having to call about the problems I could never get him or he would never return my calls. I even had his persinal cellphone number and he said call me anytime and did and never could get him. I just expect to be treated like Im someone important to your business because I came to your business just like anyone else and purchased a vehicle and whether I paid cash or have to make a monthly payment I am just as important as the next customer. And once the sale is made a customer should be ignored and not still get service. More

by lanieallen20 Verified Customer Verified Customer

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Very pleased with the dealership and all the staff. My purchase and trade in was a pleasant experience. I recommend this dealership. Professional and friendly staff. Comfortable environment. My purchase and trade in was a pleasant experience. I recommend this dealership. Professional and friendly staff. Comfortable environment. More

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Great service. All the crew are so nice and helpful!! Bob (Dalton-Hollywood) is such a wonderful salesman!! Patriot will always have my service and is highly recomm All the crew are so nice and helpful!! Bob (Dalton-Hollywood) is such a wonderful salesman!! Patriot will always have my service and is highly recommended!! More

by Yulonda donnell Verified Customer Verified Customer

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Salesman Brayden was amazing and all the staff there was very friendly. Got a great deal on my 2020 Cadillac, 10/10. very friendly. Got a great deal on my 2020 Cadillac, 10/10. More

by Ciarra Morris Verified Customer Verified Customer

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Very concerned with comfort and well being, and I enjoyed that . Salesman was well knowledged with all option equipment.. that . Salesman was well knowledged with all option equipment.. More

by Buddy48 Verified Customer Verified Customer

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Would definitely recommend this place Dalton got me in a vehicle that I never dreamed of being in and made me and offer I couldn’t refuse all the staff was great! vehicle that I never dreamed of being in and made me and offer I couldn’t refuse all the staff was great! More

by nikkirene23 Verified Customer Verified Customer

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They were busy. Didn't answer my call after trying for several hours for 3 days and asking the receptionist to have them return my call..never happened. Then they di Didn't answer my call after trying for several hours for 3 days and asking the receptionist to have them return my call..never happened. Then they didn't rotate my tires. More

by Workingwoman Verified Customer Verified Customer

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Very helpful, honest and didn’t try to push something on us that we didn’t want. Financial dept. was absolutely amazing,very helpful. Ask for Dalton Buford , he’s your guy! us that we didn’t want. Financial dept. was absolutely amazing,very helpful. Ask for Dalton Buford , he’s your guy! More

by Arneynine Verified Customer Verified Customer

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Patriot folks were very courteous and helpful in my purchase. The appeared to be attentive to my wants. Very kind. I look forward to doing more business with them purchase. The appeared to be attentive to my wants. Very kind. I look forward to doing more business with them More

by santaduane Verified Customer Verified Customer

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David Larremore was great to work with. Honest and very helpful to myself and my husband. Coming from TN to get my suv, He sent a car to pick my husband up at the airport to pick my car Honest and very helpful to myself and my husband. Coming from TN to get my suv, He sent a car to pick my husband up at the airport to pick my car up. Very thankful and great service ! More

by nolen01 Verified Customer Verified Customer

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