DAS Reputation | Page 3

The worst place to buy a used car here .They charge a The worst place to buy a used car here . They charge a premium on a used 2012 Nissan Altima stating they have done a complete inspection while sellin The worst place to buy a used car here . They charge a premium on a used 2012 Nissan Altima stating they have done a complete inspection while selling it and stating that if any issues come in 2-3 weeks they would take care of it for free . However, I was forced to send it for repairs with the malfunctioning passenger airbag light on within just 1 week of purchase and again in the next week for a check engine light for leaking EVAP . They charged me 289.23 $ stating they are giving me a 50% discount on the cost of repair : 45$ for part (canister purge valve ) and 553.46$ for the labor . While the authorized service dealer quoted 232$ for the repairs . I feel they jacked up the labor prices to fleece me while showing on the face a goodwill gesture of providing a 50% discount on the cost of repairs . I feel that the vehicle is sold to a customer after inspection should not get a passenger airbag malfunction light or check engine light in 3 weeks' time of purchase . It clearly looks like the vehicle was not inspected before being sold with a very high premium. More

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Spent 5 hours getting my brake done.had to ask several times what's going on. Unacceptable times what's going on. Unacceptable More

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Sir Victor Bryant and Walter were great. They answered all my questions and were very helpful. I love my new Toyota RAV4 thanks to them. all my questions and were very helpful. I love my new Toyota RAV4 thanks to them. More

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The Experience was Fun and Easy. I would definitely recommend someone to come here for service on getting a used vehicle when we got our truck it was so exciting recommend someone to come here for service on getting a used vehicle when we got our truck it was so exciting More

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One of the best car buying experience I’ve ever had! Very courteous, , very kind , and did everything possible to make us feel comfortable! When issues arrived during the purchase process , they were resolv courteous, , very kind , and did everything possible to make us feel comfortable! When issues arrived during the purchase process , they were resolved, quickly, and efficiently! More

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I have purchased four vehicles from Don Jacobs Toyota since 1981 and have generally been happy with both sales and service. I recently purchased a 2019 Highlander, which had a safety recall, and I fo since 1981 and have generally been happy with both sales and service. I recently purchased a 2019 Highlander, which had a safety recall, and I found out about it when I took the vehicle in for the 10,000 mile service. They said they would order the part, and call me when it came in. A month went by and I hadn’t heard anything, so I called the dealer...the part is back ordered and “don’t worry, we will call you when it is available.” I recently took the car back for 15,000 mile service and the technician said “Did you know that there is a recall on this vehicle?” Hmmmm, really? I told him I have been waiting for a call, and that the part had previously been ordered months ago. He said it IS available now, and should take a day for us to get it and he would for sure call me. TEN days later, I called the service department to ask for the status...and they said the part was scheduled to arrive in four days. I finally got it installed last week, but there is absolutely no reason it should have taken that long. Frustrating service from a dealer that I have been using for years. More

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I called this dealer trying to order a part and the girl who answered the phone there was very unprofessional and rude and then when we arrive there to go and pick up a part in person the girl in the parts who answered the phone there was very unprofessional and rude and then when we arrive there to go and pick up a part in person the girl in the parts department was rather rude and it took forever for us to get help we actually had to call for a manager before we could even get our part we were waiting for and the manager that came over there I'm not even sure if he was a manager I think it's just whoever the girl at the parts department decided to get and said it was a manager unfortunately because my husband wants dealer parts and they had it in stock we went there but from now on I won't go back to this dealer prefer to wait a day to order it and get it somewhere else More

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Let’s start out with saying the guy who helped me was awesome. The manger on the other hand was a worthless piece of crap. Someone needs to get this guy fired completely disrespectful to me . Was looking awesome. The manger on the other hand was a worthless piece of crap. Someone needs to get this guy fired completely disrespectful to me . Was looking for a car but guy Litterly treated me like crap. Guy had a attitude. Disrespected me and Including a buddy of mine. I mean been doing a bunch of research on cars that I’d like to get . Wanted take car out for test drive . Cause that’s obviously what you do before buying a car. I will be going to a new dealer . By the way was planning on paying cash for a car ha they made a huge mistake had the cash on me . So next time if this ever happens you . Maybe the manager will think twice on what he say to people . More

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I like buy cars all time in don Jacob He have good staf I like buy cars all time in don Jacob He have good staf friendly I get approval early same day and get good interest rates I like buy cars all time in don Jacob He have good staf friendly I get approval early same day and get good interest rates More

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Bad dealer ripped my step dad off saw him coming went in for check engine light came out $4200 dollars poorer. Car is 10 years old and he is 92. fixed all kinds of non engine things. for check engine light came out $4200 dollars poorer. Car is 10 years old and he is 92. fixed all kinds of non engine things. More

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