DJ Dougherty | Page 14

Two Identical Subarus My friend in Sequim WA was in the market for a 2014 Subaru Outback. She contacted Peninsula Subaru through the Costco Auto program. DJ Dougherty was My friend in Sequim WA was in the market for a 2014 Subaru Outback. She contacted Peninsula Subaru through the Costco Auto program. DJ Dougherty was immediately available to her and made the buying experience very professional and pleasant. I owned a 2011 Volvo S-80, but was interested in the advanced safety features and navigation in the Outback, but not available in my price range in the Volvo. I was casually interested in the 2015 Subaru Outback. But after meeting DJ, and knowing how pleased my friend was with Peninsula Subaru, it was a very easy decision to trade in my Volvo and purchase a 2014 Subaru Outback, identical to that of my friend's. The only difference? Hers has Washington plates and mine has Oregon plates! I'm glad I worked with Peninsula and DJ and would encourage my friends to make the drive from Portland to Bremerton. More

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Sunny days We have given this rating because our purchase experience started with a quick phone call from Mr. DJ Dougherty to offer help on my window-shopping-de We have given this rating because our purchase experience started with a quick phone call from Mr. DJ Dougherty to offer help on my window-shopping-decision making, followed by a few e-mails with clear information and advice. I was looking at a 2014 model with the options I liked. Mr. DJ Dougherty advised us that we would get a better deal if we ordered a 2015 model. We had a personal test-drive and order interview with the kind of attention and care that made our purchase clear and straight forward. Our order interview was the most important part of our purchase. We knew had made a good decision. Our work schedule made us wait to meet with Mr. DJ Dougherty to pick up our car when it arrived. Thanks to Mr. DJ Dougherty we knew our car was ready to be picked up as soon as our schedule permitted. This was yesterday! We appreciate the work Mr. DJ Dougherty did to have our car ready to be picked up. We enjoyed his personal attention and patience showing us all the car’s systems and features. He managed the sales process to make it clear and straight forward. We want to say that his personal care and attention during our test drive and order interview set the tone for one of our most important purchases. We love our car and car buying experience. Thank you very much. More

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Probably as good as one can expect from any car dealer. I would recommend the dealership, but only with some reservations. My interaction with Mr. Dougherty was quite pleasant. I was a little disappoint I would recommend the dealership, but only with some reservations. My interaction with Mr. Dougherty was quite pleasant. I was a little disappointed that my new vehicle was not washed - I appreciate that the car wash the dealership uses was closed that day due to the holiday, but I think someone at the dealership could have used a hose and a little car wash detergent to remove the bird droppings. The offer for me to return another day for a free car wash was not helpful, as I live about 35 miles from the dealership - 2 minutes with a hose at home fixed that problem. I also was not happy with being shunted to another individual to complete the "paperwork". This additional encounter was obviously only an opportunity to sell me additional products and services I did not need or want. While I did agree to an extended service agreement, only because of the many computerized components and sealed mechanical components that would be difficult for me to service at home, the final paper contract did not agree with the verbal offer. I did not recognize the change until I was reviewing all of the paperwork after returning home. While a phone call to the dealership corrected that problem, I should not have had to deal with that problem. The 2nd salesman probably identified himself when I first encountered him, but I did not remember his name. He did not give me a business card and his signature on the service contract is totally illegible. I dislike the $150 "Dealer Documentary Service Fee" tacked onto the final purchase price. This would seem to be a cost of their doing business. Imagine the furor that would arise if a physician added a fee to a patient encounter to cover his "cost" of documenting the encounter in the medical record. More

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Amazing Experience! Our Experience was nothing but amazing. We were treated with respect, given the time to make a decision without ANY pressure, and are 100% convinced Our Experience was nothing but amazing. We were treated with respect, given the time to make a decision without ANY pressure, and are 100% convinced we got a great deal. DJ is a true professional and did not pressure us when we wanted time to make our decision. Our last car buying experience was 13 years ago and we put this one off because of not wanting to deal with the pressure. I wish we would have looked to Peninsula Subaru for assistance earlier. They truly made the experience enjoyable! More

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Mister Buying the Forester was easy and worthwhile our time. We are very satisfied with our experience and love our car. Both DJ D. and Josh H. from the ser Buying the Forester was easy and worthwhile our time. We are very satisfied with our experience and love our car. Both DJ D. and Josh H. from the service dept were quite helpful, friendly, and knowledgable. More

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2014 Outback limited This is our 3rd vehicle purchased from Peninsula Subaru, and every time has been a great experience. We appreciated that DJ and Bret listened to what This is our 3rd vehicle purchased from Peninsula Subaru, and every time has been a great experience. We appreciated that DJ and Bret listened to what we were wanting and showed us vehicles based on that. The previous day I had visited a Ford/Mazda lot and suffered through them showing me cars that were not what I had described or wanted. We never got a pushy, hard sale "vibe" from Bret or DJ. It felt like we were dealing with a friend we could trust. They were both very knowledgable on the Subaru products and it saved me a lot of time researching the different trim levels. In the end we will be back and we have already talked up our experience to a few family members who are considering Subaru now. Thank you for a wonderful experience! And by the way, the free oil changes are a huge plus also! Joe and Kim More

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McCormick's Peninsula Subaru Experience Professional people who made our first time Subaru car buying experience easy. The features of the vehicle were explained in a clear and understandab Professional people who made our first time Subaru car buying experience easy. The features of the vehicle were explained in a clear and understandable manner. More

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Great Service and great experienc I really enjoyed my experience with Peninsula Subaru everyone was very welcoming and helpful. The service was fast and we didn't have to spend all day I really enjoyed my experience with Peninsula Subaru everyone was very welcoming and helpful. The service was fast and we didn't have to spend all day at the dealership. We test drove our car and end up buying another but our service person was quick and made our experience very easy and hassle free! More

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Easy Outback purchase As a 75 year old widow I was prepared for a lengthy purchase ordeal. Peninsula Subaru and DJ Dougherty made it especially easy, rewarding and excitin As a 75 year old widow I was prepared for a lengthy purchase ordeal. Peninsula Subaru and DJ Dougherty made it especially easy, rewarding and exciting. I liked the Costco connection. Thank you for your courtesy in delivering the auto to my home. I have told many people about the wonderful car buying experience at Peninsula Subaru. Thank you for helping me. Marilyn Couture More

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excellent experience Drove all the way from Olympia and was greatly impressed with the service quality and efficiency. I will recommend this dealership to anyone I know Drove all the way from Olympia and was greatly impressed with the service quality and efficiency. I will recommend this dealership to anyone I know More

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