DOUG SEAGLE
DOUG SEAGLE at Columbus Auto Source

DOUG SEAGLE | Page 5

General Manager

Columbus Auto Source

755 US HIGHWAY 23 N BLDG F
DELAWARE, OH 43015

Contact Me
4.7
58 Reviews

We will provide straight forward, fun, car buying experience. Nearly a century combined experience of pleasing customers.

Dealership Experience

6 yrs

Industry Experience

33 yrs, 11 mos

Specialties & Trainings

Specialize in helping anyone who needs a helping hand

4.7

58 Reviews

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58 Reviews of DOUG SEAGLE

March 23, 2022

Dealership Rating
Employee Rating

This was the best car buying experience I have ever had. I will return in the future. More

by Hammerheaddbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVE SLOAN

March 08, 2022

Dealership Rating
Employee Rating

I’ve worked with Andy and Columbus Auto Source many times myself, to help find the right vehicle no matter what my needs. And even before that my mom and dad have used them since I was little! It’s always ea More

by Nicholas Rigney
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: FORREST DISTERDICK , Andy Christensen, Nick Christensen, STEVE SLOAN

March 02, 2022

Dealership Rating
Employee Rating

Andy found me a car QUICKLY and worked within my desired budget. The dealership inspected the car and gave it 2 thumbs up, and made the purchase process easy. I love climbing into my new (to me) car each ti More

by lh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Christensen

February 13, 2022

Dealership Rating
Employee Rating

I've been waiting and praying and I'm exhausting my friends helping me out to get me around to my jobs. I currently wrote a good review for my friend and this dealership, but I have to change it at thi More

by djcrob
Recommend Dealer
No

Other Employees Tagged: STEVE SLOAN, Andy

May 02, 2022

Columbus Auto Source responded

As owner/principal of Columbus Auto Source, I am sorry to hear Mr. Robinson has had a negative experience with our dealership. Having been a licensed dealer for almost 20 years, we know how important customer satisfaction is to the long term success of our company. This doesn't mean, however, that all customer complaints have merit. We are certainly sensitive to how our customers feel about us, but we will always apply the "reasonableness" test to our customers who have issues after the sale. According to our General Manager, Doug Seagle, Mr. Robinson purchased his vehicle from Columbus Auto Source on February 10, 2022. Management, then, did not hear from Mr. Robinson for over 6 weeks, perhaps longer. Like 100% of our customers, Mr.Robinson purchased his vehicle "AS IS" from our dealership, although, he did purchase a separate vehicle service agreement from a third party included in the original lender financing contract (note: our dealership does not have a formal business relationship with that service contract provider). When Mr. Robinson began having issues with his vehicle, he took it to a local dealer to have it serviced. It wasn't until after the dealer had torn the engine down and then claimed they were unable to get a claim authorization from the service contract he purchased, that he contacted us. Mr Robinson owned and had possession of his vehicle for over 6 weeks and drove an estimated 5000 miles before he reached out to us. He also took his vehicle elsewhere for service, creating a situation whereby we had no way of knowing what actually occurred at that shop--we were contacted only thereafter. With the information provided to us and the description of the events above, we are unable to offer Mr. Robinson any further remedy. A. Christensen, owner/principal

Apr 28, 2022

djcrob responded

I have called again to speak with the Andy the owner and he still hasn’t returned my call

May 02, 2022

djcrob responded

Andy I told Steve an oil change wasn't done on this vehicle when the engine started smoking and I put oil in the car, and also Steve told you this. And your Manager told me I could take it to any GMC certified dealership to get work done on the car like the oil change and the timing chain that was put on improperly by the mechanic that sold you the car and in return in was sold to me. The mileage has nothing to do with it, because it wasn't over 24K miles. When the GMC dealership shares with me that hoses were missing and the timing chain was installed incorrectly that has nothing to do with the miles at all. Also Jarred told Steve to have me get the car towed to him so he could take a look at it. Might I remind you sir I live in Mansfield, Oh so that's why I took the car to a GMC dealer in my area. Once again your manager advised me that I could do that.

December 09, 2021

Dealership Rating
Employee Rating

Great prices on great cars, tons of help getting me financed and everyone was very nice and welcoming. More

by Kane
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVE SLOAN

October 25, 2021

Dealership Rating
Employee Rating

Great experience. Easy to work with & super friendly! We went there knowing what we wanted & left happy! More

by dolphin706
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVE SLOAN

September 17, 2021

Dealership Rating
Employee Rating

I had my heart set on the car going in Steve made the purchase process quick and painless. More

by Emily.n.swain
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVE SLOAN

August 21, 2021

Dealership Rating
Employee Rating

I needed a great first car for my nephew. This 99 Sable was mint, and had super low miles! Andy, Steve, Doug and the team at Columbus Auto Source were top notch. Quick and easy buying experience!! More

by JoeIngrassia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Christensen, STEVE SLOAN

August 10, 2021

Dealership Rating
Employee Rating

Steve is a great guy to deal with. There was a no pressure place to go car shopping. Doug was easy to deal with also. More

by Mikegarrelts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVE SLOAN

June 15, 2021

Dealership Rating
Employee Rating

Steve Sloan is a good dealer he helped me out big time I would definitely recommend them to anyone they are true to their customers More

by garrettmichael094
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVE SLOAN

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