DOUG SEAGLE | Page 6

I've been waiting and praying and I'm exhausting my friends helping me out to get me around to my jobs. I currently wrote a good review for my friend and this dealership, but I have to change it at thi friends helping me out to get me around to my jobs. I currently wrote a good review for my friend and this dealership, but I have to change it at this point. All I want is for them to do the right thing. I filled out an application on their website on Feb 1st or 2nd and I was approved for a 2012 Jeep Grand Cherokee when I got there to sign on Feb 7th, they told me it had a cracked block so I went back all the way to Mansfield without a car. They called me and told me they were getting a GMC Terrian ready for me. So I had to get a ride back to Columbus, on Feb 10th and I checked it out. I asked Steve if he thought it was a good buy and he asked the mechanic who was there that bought the car for his daughter and she didn't like it, so he sold it to the dealership. The mechanic said his daughter was too picky, but I have should have know something was wrong. I drove the car back to Mansfield and it seemed fine. A few days later I noticed the car smoking and I had to add 2 quarts of oil. I made Steve aware of that they didn't do a oil change before they sold me car. I scheduled an oil change a couple of days later, 6 weeks later the check engine light comes on and I take the Terrain to a GM dealer and after they checked it out and called the warranty company, I was informed the warranty company wouldn't cover it because of the poor workmanship of one who worked on the car before I purchased it. I called my sales guy and the mechanic advised him for me to have the car towed to him in Columbus. That cost me almost $500 to get it towed. The manager Doug told me there is nothing they can do and gave me the mechanics Jarred number. I called Jarred and he told me he would be working on it but parts were missing and he claims the GM dealer took the parts, I contacted the GM dealer and they said all parts were in the car. I have been without a car for almost 4 weeks, and still making my car payments. I have called Jarred and also the owner Andy and nobody has bothered to call me back, Mean while one of my bosses is letting me rent their car so I can get around to work and do some of my dj gigs that I have booked. All I want is for someone to do the right thing and make this right. I feel like I am being ignored and the only person that seems to care is the sales man. What happened to making sure your customer is happy? More

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Great prices on great cars, tons of help getting me financed and everyone was very nice and welcoming. financed and everyone was very nice and welcoming. More

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Great experience. Easy to work with & super friendly! We went there knowing what we wanted & left happy! went there knowing what we wanted & left happy! More

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I had my heart set on the car going in Steve made the purchase process quick and painless. purchase process quick and painless. More

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I needed a great first car for my nephew. This 99 Sable was mint, and had super low miles! Andy, Steve, Doug and the team at Columbus Auto Source were top notch. Quick and easy buying experience!! was mint, and had super low miles! Andy, Steve, Doug and the team at Columbus Auto Source were top notch. Quick and easy buying experience!! More

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Steve is a great guy to deal with. There was a no pressure place to go car shopping. Doug was easy to deal with also. pressure place to go car shopping. Doug was easy to deal with also. More

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Steve Sloan is a good dealer he helped me out big time I would definitely recommend them to anyone they are true to their customers would definitely recommend them to anyone they are true to their customers More

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I was very impressed with how many nice vehicles they had. I was even more impressed with the Steve Sloan the car salesman. I will buy from him again. had. I was even more impressed with the Steve Sloan the car salesman. I will buy from him again. More

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I would recommend this dealership! Had a few issues with the Jeep and they stepped up and made things right after the sale was even complete! I am driving a vehicle I have wanted for years thanks to Steve a the Jeep and they stepped up and made things right after the sale was even complete! I am driving a vehicle I have wanted for years thanks to Steve and Columbus Auto Source! More

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Awesome guys and great cars. Helped me get where I needed to be on price and payment and fair price on my trade in! Went above and beyond! to be on price and payment and fair price on my trade in! Went above and beyond! More

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