Dakota Burns
Dakota Burns at Frisco Chrysler Dodge Jeep Ram

Dakota Burns | Page 7

Service Advisor

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.8
76 Reviews

Dealership Experience

7 mos

4.8

76 Reviews

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76 Reviews of Dakota Burns

November 17, 2025

Dealership Rating
Employee Rating

Was awful, my son took my wagoneer in and waited 45 in the service lane with the car then had to go in and ask for help twice. Called me later but didnt leave a message so when I called the service agent More

by thealvaclan
Recommend Dealer
No

Other Employees Tagged: Dakota Burns

Nov 19, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, Customer satisfaction is our top priority. I would like to speak with you about your son's experience with our Service Team regarding the time taken for work on your Jeep Wagoneer, as well as your attempts to call and speak with someone. Whenever you can, please send me an email with your best method of contact so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 16, 2025

Dealership Rating
Employee Rating

Dakota was very knowledgeable and helpful. He went above and beyond to answer my questions More

by rsaba2012
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Nov 17, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your recognition of our team's efforts at Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your experience.

November 13, 2025

Dealership Rating
Employee Rating

I want to thank Dakota Burns for taking care of my jeep, informing me with a phone call about the statis on the jeep maintenance, he is a excellent and professional service advisor. More

by randytorres29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about our team and are pleased to hear your Jeep maintenance was well managed. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

November 09, 2025

Dealership Rating
Employee Rating

Frisco Chrysler Dodge as always come through, by taking care of my jeep, keeping me informed of the progress of the repairs along with good quality work. More

by RLWHITE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daphne Benedict

Nov 10, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your trust in Frisco Chrysler Dodge Jeep Ram for your Jeep repairs. Keeping you informed and delivering quality work is important to our team. Thank you for sharing your experience.

November 07, 2025

Dealership Rating
Employee Rating

my vehicle maintenance needs were met fairly quickly. Dakota provided quick and effective assistance, helping me keep my jeep compass in optimal shape More

by andres.prieto88
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

November 06, 2025

Dealership Rating
Employee Rating

Excellent service! Delivered as promised. Ride home was also great! Will return for service in the future More

by dlberm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback about our service and delivery. It's great to know your ride home was smooth. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

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