Dakota Burns | Page 8
Service Advisor
Frisco Chrysler Dodge Jeep Ram
9640 Texas 121
Frisco, TX 75035
Dealership Experience
8 mos
81 Reviews
Write a Review81 Reviews of Dakota Burns
November 19, 2025
I had a great experience at the dealership in Daphne for my oil change. The staff was friendly and professional from the moment I arrived. They checked me in quickly, explained everything clearly, and kept my oil change. The staff was friendly and professional from the moment I arrived. They checked me in quickly, explained everything clearly, and kept me updated throughout the service. The work was done fast, and they even made sure my car was clean and ready to go. Overall, smooth, efficient, and stress-free—definitely a place I’d return to for future maintenance. More
Other Employees Tagged: Neil Shary, Robert Stickles, Davis Pham, Hunter Pearce, Brian Foltz, John Moen, Daphne Benedict, Christopher Kite , Ryan Parish
November 19, 2025
John Moen and this dealership have always provided exceptional service. Definitely a step above the rest. exceptional service. Definitely a step above the rest. More
Other Employees Tagged: Brandon Ragland, Robert Stickles, Hunter Pearce, John Moen, Daphne Benedict, Christopher Kite
November 18, 2025
Daphne was a pleasure to work with as I’ve had issues in the past with service and untruths. the past with service and untruths. More
Other Employees Tagged: Daphne Benedict
November 18, 2025
After some initial communication technical issues, the Service Dept was very responsive and helpful. It took a while to get the part that was required to fix the issue with our Jeep Grand Cherokee, but o Service Dept was very responsive and helpful. It took a while to get the part that was required to fix the issue with our Jeep Grand Cherokee, but once the part was in hand the repair was completed very quickly. The 3% surcharge for using a credit card was a bit of a surprise but overall, working with these folks was a positive experience. More
November 17, 2025
Was awful, my son took my wagoneer in and waited 45 in the service lane with the car then had to go in and ask for help twice. Called me later but didnt leave a message so when I called the service agent the service lane with the car then had to go in and ask for help twice. Called me later but didnt leave a message so when I called the service agent back it would go to voice mail and voice mail was full so couldn't even leave a message to see what she called for. More
Other Employees Tagged: Dakota Burns
November 13, 2025
I want to thank Dakota Burns for taking care of my jeep, informing me with a phone call about the statis on the jeep maintenance, he is a excellent and professional service advisor. informing me with a phone call about the statis on the jeep maintenance, he is a excellent and professional service advisor. More
November 09, 2025
Frisco Chrysler Dodge as always come through, by taking care of my jeep, keeping me informed of the progress of the repairs along with good quality work. care of my jeep, keeping me informed of the progress of the repairs along with good quality work. More
Other Employees Tagged: Daphne Benedict
November 07, 2025
my vehicle maintenance needs were met fairly quickly. Dakota provided quick and effective assistance, helping me keep my jeep compass in optimal shape Dakota provided quick and effective assistance, helping me keep my jeep compass in optimal shape More
Other Employees Tagged: Dakota Burns

