Dakota Burns
Dakota Burns at Frisco Chrysler Dodge Jeep Ram

Dakota Burns | Page 8

Service Advisor

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.8
81 Reviews

Dealership Experience

8 mos

4.8

81 Reviews

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81 Reviews of Dakota Burns

November 19, 2025

Dealership Rating
Employee Rating

I had a great experience at the dealership in Daphne for my oil change. The staff was friendly and professional from the moment I arrived. They checked me in quickly, explained everything clearly, and kept More

by chauncey460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our service team at Frisco Chrysler Dodge Jeep Ram. We're glad the oil change and overall process met your expectations. We appreciate your trust in us for your vehicle maintenance.

November 19, 2025

Dealership Rating
Employee Rating

John Moen and this dealership have always provided exceptional service. Definitely a step above the rest. More

by Adam s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your recognition of our team at Frisco Chrysler Dodge Jeep Ram. Thank you for choosing us for your vehicle needs.

November 18, 2025

Dealership Rating
Employee Rating

Fast easy checkout and kept me up to date on when to pick up my car. More

by COOKNEENA
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Nov 19, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We're glad our team could keep you informed throughout the process. We appreciate your feedback at Frisco Chrysler Dodge Jeep Ram.

November 18, 2025

Dealership Rating
Employee Rating

Daphne was a pleasure to work with as I’ve had issues in the past with service and untruths. More

by percle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daphne Benedict

Nov 20, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us. It's a delight to know you enjoyed working with our Service Team. However, I would like the chance to speak with you to learn more about any additional feedback you may have. Please email me your preferred contact information so we can discuss this at your earliest convenience. Best, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 18, 2025

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Employee Rating

After some initial communication technical issues, the Service Dept was very responsive and helpful. It took a while to get the part that was required to fix the issue with our Jeep Grand Cherokee, but o More

by Wally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad our team could assist with your Jeep Grand Cherokee. Thank you for highlighting both the responsiveness and the part delay. Your comments about the credit card surcharge are noted by Frisco Chrysler Dodge Jeep Ram.

November 17, 2025

Dealership Rating
Employee Rating

Was awful, my son took my wagoneer in and waited 45 in the service lane with the car then had to go in and ask for help twice. Called me later but didnt leave a message so when I called the service agent More

by thealvaclan
Recommend Dealer
No

Other Employees Tagged: Dakota Burns

Nov 19, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, Customer satisfaction is our top priority. I would like to speak with you about your son's experience with our Service Team regarding the time taken for work on your Jeep Wagoneer, as well as your attempts to call and speak with someone. Whenever you can, please send me an email with your best method of contact so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 16, 2025

Dealership Rating
Employee Rating

Dakota was very knowledgeable and helpful. He went above and beyond to answer my questions More

by rsaba2012
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

Nov 17, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your recognition of our team's efforts at Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your experience.

November 13, 2025

Dealership Rating
Employee Rating

I want to thank Dakota Burns for taking care of my jeep, informing me with a phone call about the statis on the jeep maintenance, he is a excellent and professional service advisor. More

by randytorres29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about our team and are pleased to hear your Jeep maintenance was well managed. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

November 09, 2025

Dealership Rating
Employee Rating

Frisco Chrysler Dodge as always come through, by taking care of my jeep, keeping me informed of the progress of the repairs along with good quality work. More

by RLWHITE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daphne Benedict

Nov 10, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your trust in Frisco Chrysler Dodge Jeep Ram for your Jeep repairs. Keeping you informed and delivering quality work is important to our team. Thank you for sharing your experience.

November 07, 2025

Dealership Rating
Employee Rating

my vehicle maintenance needs were met fairly quickly. Dakota provided quick and effective assistance, helping me keep my jeep compass in optimal shape More

by andres.prieto88
Recommend Dealer
Yes

Other Employees Tagged: Dakota Burns

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