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Dakota Schmaling
Dakota Schmaling at Gordie Boucher Ford Lincoln of Janesville

Dakota Schmaling

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

Contact Me
4.9
438 Reviews

I am a current member of the Wisconsin National Guard, Janesville native, and fairly new to the industry. I will always go the extra mile to earn your business and provide you a seamless and stress-free service experience.

Dealership Experience

4 yrs, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

4.9

438 Reviews

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438 Reviews of Dakota Schmaling

May 26, 2025

Dealership Rating
Employee Rating

Very efficient and super friendly. Listened to my concerns and help out with what was needed. More

by SMVILLA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Zoul, Kenneth/Ken Hernandez, Jake Timm

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May 26, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

May 24, 2025

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Employee Rating

They are always very friendly and take care of you Very happy with their service More

by gleichaufrhonda
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 24, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

May 23, 2025

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Has high turnover in service advisors unreliable phone service Seem to be quicker with service appointment scheduling More

by GABBY.975
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Service Time
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Recommend Dealer
Yes
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May 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review, Gabby. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sean Tompkins Service Manager 608-754-5511

May 21, 2025

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Employee Rating

Every thing goes smoothly from scheduling office pick up and delivery back to the service area and the person working on your vehicle the parts department is so great More

by MDUNN66618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Schuhmacher, Sean Tompkins , Joe Waren , tom Brandenburg

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May 21, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 20, 2025

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Employee Rating

Impeccable service as always. Inspection and car wash performed as always. Never a bad a experience. More

by redberan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Jeffrey Beran

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May 20, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

May 19, 2025

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Employee Rating

Car was in the shop on 5/9. Got the car back that day. Saturday 5/10 having the same problem, leaking break fluid. It was Mother's day weekend. They wouldn't give me a loaner ca More

by Shannon Montcalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 22, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Shannon, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sean Tompkins Service Manager 608-754-5511

May 18, 2025

Dealership Rating
Employee Rating

My son lives in the Rockton IL area and I've been coming to Gordie Boucher to service my Fords, for 12 years now. Every visit I have had, has been a 5 star experience. My hotel I stay at is just down the ro More

by kwhaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran

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May 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 18, 2025

Dealership Rating
Employee Rating

Kept me informed as work on my car progressed. They have a Nice waiting area with snacks & drinks! More

by BMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Timm

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May 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 17, 2025

Dealership Rating
Employee Rating

Love the new renovation. Service as always was great. Didn't have to wait too long to get an oil change More

by stephanieaker1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Stephanie, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

May 17, 2025

Dealership Rating
Employee Rating

Dakota took time to check the battery when we brought the car in . He did a good job More

by DENISE.CRANDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Denise! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

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