Dakota Vitrano

My wife and I are pretty fussy when it's finally time to buy a car.  We don't want to play the typical dealer games to see who comes out on top.  We prefer to have everyone put their cards on the table and buy a car.  We don't want to play the typical dealer games to see who comes out on top.  We prefer to have everyone put their cards on the table and work something out that's good for everyone.  Dakota was a joy.  In my first call to her we discussed what I was looking for and within minutes she had emailed me a video of three cars she thought were the ideal selection of what she had on the lot.  (she was right) That was followed by an email with photos and technical information of the three.  By the time we sat down the following day, she had the one car that came in the color my wife favored cleaned and brought to the office area for a comfortable inspection.  She spent twenty minutes of so with my wife in the car, going over all the pertinent features so that she would be comfortable driving it and then accompanied us on the test drive.  It was so refreshing to find someone so committed to detail and making the customer comfortable with the product.  I would recommend everyone I know to work with her on their next purchase.  We picked up the car the next day and my wife is still smiling.   More

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My experience was straight forward. No high pressure tactics. The sticker price is the sticker price. No room for negotiations. The process was easy enough. No high pressure tactics. The sticker price is the sticker price. No room for negotiations. The process was easy enough. More

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Dakota was wonderful to work with! Her communication was top notch and very responsive. We were traveling about 2 hours to look at a car and she sent videos that I asked for along with Her communication was top notch and very responsive. We were traveling about 2 hours to look at a car and she sent videos that I asked for along with answering any questions I had before we made the drive. I highly recommend Dakota if you are looking for a vehicle. More

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I appreciated the pace and lack of high pressure tactics that I have experienced in the past when buy/leasing a car. Dakota explained the xxxxxxof buying a cerified used car with an extended warrantee. Re that I have experienced in the past when buy/leasing a car. Dakota explained the xxxxxxof buying a cerified used car with an extended warrantee. Really felt that she had our best interests at heart. The facility was very clean, and the staff we encountered were very nice and you could tell they are happy at their jobs. I do recommend this Honda dealership and Dakota as well! More

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It was a very busy day, so our time was cut short, but overall it was good overall it was good More

by KJOLOPEZ Verified Customer Verified Customer

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Everyone at Russ Darrow Honda conducts themselves with the highest standards of excellence. They are kind, patient, and sympathetic. They clearly explain everything, offer worthwhile solutions, and work w the highest standards of excellence. They are kind, patient, and sympathetic. They clearly explain everything, offer worthwhile solutions, and work with you to ensure that you are fully satisfied. The entire experience was marvelous. More

by DARKTRILARIAN Verified Customer Verified Customer

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Quick easy Great deal on a car. No troubles. No high pressure. Exactly what I needed No troubles. No high pressure. Exactly what I needed More

by SARAHLEIGHGARVEY Verified Customer Verified Customer

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Dakota was very kind and knowledgeable about the vehicle and the overall sale. She was very good at communicating and made everything clear. She eased the fear of not knowing what's next in this new journey and the overall sale. She was very good at communicating and made everything clear. She eased the fear of not knowing what's next in this new journey. The dealership was very nice and very clean. More

by CHOYJAYDEN3 Verified Customer Verified Customer

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I’m so pleased with this process. I’m excited and would definitely come back! I didn’t know what I wanted when I initially came to the dealership but Malik and Mr Cobb put me into a b I’m excited and would definitely come back! I didn’t know what I wanted when I initially came to the dealership but Malik and Mr Cobb put me into a brand new car. They answered all my questions and kept me in the loop. I’m so thankful for the time they took to listen to my concerns and to finalize the process. Thanks guys! WE MADE IT! More

by KELLYKELLEY1989 Verified Customer Verified Customer

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Dakota was a pleasure to work, and helpful with the process. Open and honest and straightforward. process. Open and honest and straightforward. More

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