Dale Cook | Page 42

This is the second car my wife and I have bought from Dale. Both experiences were top notch. Dale and the rest of the team at Princeton MB are knowledgeable and professional. I especially appreciated Dale. Both experiences were top notch. Dale and the rest of the team at Princeton MB are knowledgeable and professional. I especially appreciated Dale's patience during this last purchase as I visited the dealership 3 times before I decided to buy. Also, our experience with Princeton MB's service department for my wife's car has been superb. Will certainly recommend Princeton MB to my family and friends. More

Report | Print

My leasing experience with Dale Cook was handled professional courteously and personally. This is the 4th Mercedes I have leased from him and would definitely recommend Mercedes-Benz of Princeton an professional courteously and personally. This is the 4th Mercedes I have leased from him and would definitely recommend Mercedes-Benz of Princeton and Dale Cook for future purchase, More

Report | Print

Dale made the whole shopping experience enjoyable and rewarding. I was cross shopping MB with BMW and Audi. Dale has a pleasant, low pressure demeanor, even after visiting the dealership 3 times, all rewarding. I was cross shopping MB with BMW and Audi. Dale has a pleasant, low pressure demeanor, even after visiting the dealership 3 times, allowing me to make an unrushed, informed decision. Dale is very knowledgeable about the product line and answered all my questions. The overall sales experience was top notch. More

Report | Print

Dale was everything that I feel Mecedes would expect from its sales force. He was professional, honest and went out of his way to make sure that I felt comfortable with my decision.The whole general experien its sales force. He was professional, honest and went out of his way to make sure that I felt comfortable with my decision.The whole general experience was so positive and pleasurable that I will refer as many of my friends as possible .Finally , buying a car was FUN !! More

Report | Print

Good customer service starts with a proper greeting, but then requires consistent follow-through from elsewhere within the establishment (i.e. from reception, other salespeople, service, parts, etc.). Ther then requires consistent follow-through from elsewhere within the establishment (i.e. from reception, other salespeople, service, parts, etc.). Thereafter, a persistent focus upon the follow-up - that is, the same level of courtesy and service received when you first stepped into salesroom, and from the entire organization - marks the true quality of a service-oriented business. I am pleased to state that my experience with M-B of Princeton has reflected this ideal. This is the second automobile we've purchased from this establishment within the past 18 months. The vehicles themselves are only part of the reason. Service matters, and I've been very pleased by their consistent professionalism, courtesy and level of service. More

Report | Print

Dale was incredible to work with on my most recent purchase. He is extremely knowledgeable while at the same time very personable and professional. Dale took care of everything; making it incredibly e purchase. He is extremely knowledgeable while at the same time very personable and professional. Dale took care of everything; making it incredibly easy for me trying to balance a demanding work schedule and still get the vehicle I wanted. Thanks Dale for an excellent experience! More

Report | Print

This has been the most enjoyable and the easiest car buying experience I have ever gone through. Everything went so smoothly from the time I walked through the door until I drove away in my new vehicle. buying experience I have ever gone through. Everything went so smoothly from the time I walked through the door until I drove away in my new vehicle. Dale Cook is very professional, extremely knowledgeable and knows how to close the deal. This dealership knows how to treat the customer right. More

Report | Print

Earlier this year, my husband bought a Mercedes Benz at this dealership and he was very pleased with their attentiveness and service. He mentioned to Dale Cook that I would be interested in a Certified Pr this dealership and he was very pleased with their attentiveness and service. He mentioned to Dale Cook that I would be interested in a Certified Pre-Owned GL 450 but we wanted one with dual DVD players in the back (since we have children) and we did not want it to have a lot of miles. Dale spent months looking for the perfect vehicle for us and finally found one and today we bought it! I am so happy with this dealership. Everyone is so kind and very knowledgable from Dale Cook to his manager, Gary, to Tom Knobloch Sr. Thank you for finding the perfect vehicle for me and my family. It is very much appreciated! More

Report | Print

Dale's assistance and professionalism made my experience with that dearlership a very pleasant one. I would recommend Dale's in a heartbeat to any new customer. experience with that dearlership a very pleasant one. I would recommend Dale's in a heartbeat to any new customer. More

Report | Print

Having dealth with this dealership and Mr Cook on a previous deal which we thought at that time was pleasing, prompted us to return. Our experience this time around was astounding. We came in with the previous deal which we thought at that time was pleasing, prompted us to return. Our experience this time around was astounding. We came in with the expectation of finalizing a deal maybe in a week or two, but was pleasantly surprised that we were able to do so on the same day of our visit. We were not only able to match our previous experience, but to surpass it. We got into a superb automobile. This tells a lot about this dealership and the experience of Mr. Cook. The transition was extremely smooth and everyone was satisfied. Sincerely, Delia & Earl More

Report | Print