We found Arno to be very thoughtful, patient, thorough and straightforward. He listened carefully to our needs and matched us perfectly with our vehicle. Robert covered a lot of ground in a short amount of time which is a very difficult task.
- George in Princeton
We just took delivery of our 5th Mercedes, all purchased from Arno Orsini at Mercedes Benz of Princeton. The dealership has always attended to our interests and needs and Arno has helped us craft a beautiful looking car.
"First rate - class act dealership "
I ordered the new GLE and there was a delay in one of the components on my order. Arno, my salesman went above and beyond what I expected and wound up finding me a vehicle closest to my original order. Robert did an exceptional job in reviewing all the components and new technology in the car. I wish I remembered the wonderful from desk customer service staff. They too handled anything they could & always genuinely friendly.
"Knowledgeable, easy to do business with and great follow-up"
The whole experience was great. Arno Orsini made doing business fast and easy. Robert’s “training” us on the car was great. All good, in fact, excellent.
"Arno is just GREAT! Period."
We knew the 2020 GLE had just been rolled out and my wife was pretty specific as to what she wanted on her new GLE. Arno worked his tail off to get the specific GLE she wanted, ie: color and options and he always makes the transaction seamless. So many new upgrades from her 2016 and Arno and Bob Lisi were so patient in going over all the new details with both us. I guess that's why we've been customers for over 20 years. Great job again Arno.
"Customer Service is alive and well"
- John-New Hope
Shopping at Mercedes-Benz of Princeton is a pleasure. Quick paper-work, no haggling, fast answers. Arno and Robert are delights. After the car is purchased they do not "drop" you like other deals they continue to keep the experience going. Several friends and family members use Arno I highly recommend you speak with him. I love my new fully decked out A-Series.
Fantastic Custer service & attention to detail! My experience from start to literally driving away in my new Mercedes was amazing. Both Arno & Rob were very professional and know their product inside & out.
"Just leased my 2nd GLC300"
Was so happy w my last GLC300 I decided to lease another one. Arno Orsini made the entire experience a breeze with no hassles and Robert Lisi did a great job explaining all of the new features and differences between my previous vehicle. Highly recommend the entire team.
"A Tribute to Pateince"
Worked over a number of weeks with Arno Orsini and then with Robert Lisi. Arno found the car GLE350 that was a perfect fit for my specs, and then Robert was a fine teacher about the subtle and powerful attributes of the Mercedes character of user friendliness. Both reflected patience in the midst of a myriad of questions, and their follow-up has been both timely and personal.
"I was very happy with my experience at Mercedes of Princeton"
I was very happy with my experience at Mercedes of Princeton. My Sales rep, Arno Orsini, found the perfect car for me, and conducted the transaction in a polite and professional manner. When I went to pick up my new car, I was introduced to concierge, Robert Lisi, who spent way more time than expected to thoroughly explain the features of the car. I highly recommend Mercedes of Princeton for your next Mercedes purchase.