Dale Craig

It was an extremely positive experience at lexus of London.The staff welcomes you once you enter the dealership and listens carefully to address every need. It is always a pleasure to interact with the London.The staff welcomes you once you enter the dealership and listens carefully to address every need. It is always a pleasure to interact with the staff who truly care about solving any and all concerns. More

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I have owned a Lexus for many years now and always receive exceptional service. The communication is prompt and professional. They do what they can to make the service of my vehicle seamless including receive exceptional service. The communication is prompt and professional. They do what they can to make the service of my vehicle seamless including picking up my vehicle and returning it. More

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In the process of leasing new Lexus vehicle; Lisa provided detailed information of different models. She is very professional and takes her time in understanding customer needs followed by detailed l provided detailed information of different models. She is very professional and takes her time in understanding customer needs followed by detailed leasing/ financing options. We are very thankful for her support. More

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Rick is everything I want in a car salesman - he proactively reached out because he found a great deal that he knew I would be interested in. I trust his judgement and appreciate his diligence and h proactively reached out because he found a great deal that he knew I would be interested in. I trust his judgement and appreciate his diligence and honesty. I will continue to be buying my future vehicles with him. More

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Very helpful, answered questions and provided reasonable and clear options that met the requirements I provided. and clear options that met the requirements I provided. More

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I appreciated the manner in which I was looked after during my recent visit to the dealership to have my winter tires removed. Although I was earlier for my appointment I was taken in right away. I ha during my recent visit to the dealership to have my winter tires removed. Although I was earlier for my appointment I was taken in right away. I have a credit card type key with a low battery and that was replaced and car returned in a reasonable time and cleaned inside and out. Several individuals in the dealership spoke to me by name while I waited and I had a latte and a snack. Very satisfied. More

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Professional, helpful, well organized, makes you feel welcome. I will gladly purchase another lexus from them. welcome. I will gladly purchase another lexus from them. More

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Extremely friendly and knowledgeable in all departments and cares very much about their clients experience. We would highly recommend Jillian Cook as an advisor, she was very patient and took a lot of tim and cares very much about their clients experience. We would highly recommend Jillian Cook as an advisor, she was very patient and took a lot of time with us. She was so sweet. We loved that she was not pushy and we never felt pressure to buy on the spot. My husband and I respond to her kind of salesmanship. Five star***** More

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The sales person and the managers are very professional and provided all the information we needed and we are very happy to have purchased our 1st Lexus and provided all the information we needed and we are very happy to have purchased our 1st Lexus More

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We purchased our car in 2021. Rick was a pleasure to work with and aleays stops to say hello when we are in service. Rick was a pleasure to work with and aleays stops to say hello when we are in service. More

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