Dale Craig
Dale Craig at Lexus of London

Dale Craig

Service Advisor

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
175 Reviews
5.0

175 Reviews

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175 Reviews of Dale Craig

August 01, 2025

Dealership Rating
Employee Rating

Lexus of London is a clean and welcoming dealership. Gentrit is a true professional. He was friendly, respectful and pleasant to deal with. We also dealt with Jasmine Vegso in Finance and have had o More

by lonna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gentrit Raka , Jasmine Vegso

July 30, 2025

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Employee Rating

Lexus of London is extremely helpful. They make the buying experience so less stressful than most. My experience with Gillian Cook was pleasant and easy. The help after purchase in getti More

by carolechadwick375
Trade-in Experience
Recommend Dealer
Yes

July 18, 2025

Dealership Rating
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After one year and a half of coming to this dealership from Oakville I finally had a nice salesperson approach me with a kind smile and friendly words...Lisa Ali. Before this encounter only Dale from serv More

by hollilinn2000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Ali

July 11, 2025

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Dale was his usual helpful self. He explained which services were necessary based on my driving habits. Also, he had the recent Limited Service Campaign performed at the same time, More

by Jim
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Recommend Dealer
Yes

June 30, 2025

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Great work on putting this deal together. Lisa Ali was fantastic and the whole Lexus team was extremely professional from start to finish. We really appreciate the low pressure selling techni More

by Wilkinsm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Pinelli, Lisa Ali , Brendan

June 10, 2025

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Lexus London has a team of professionals that served their clients with care and skills. I have deal with them since 2012 with 3 brand new Lexus purchased from them. I was never let down before and espe More

by Happy feet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan

Jun 13, 2025

Lexus of London responded

It's truly rewarding to hear about your consistent positive experiences with Lexus of London since 2012. We're especially proud of Romeo's excellent and professional leadership in our service department, ensuring clients like you always receive top-notch care. Thank you for your continued loyalty, and we look forward to seeing you again!

May 29, 2025

Dealership Rating
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It was an extremely positive experience at lexus of London.The staff welcomes you once you enter the dealership and listens carefully to address every need. It is always a pleasure to interact with the More

by Robert . veteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2025

Lexus of London responded

Thank you! It's always a pleasure to be of service and we appreciate you making the long drive to purchase and service your vehicle with us.

May 18, 2025

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I have owned a Lexus for many years now and always receive exceptional service. The communication is prompt and professional. They do what they can to make the service of my vehicle seamless including More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan

May 19, 2025

Lexus of London responded

Hi Brenda, thank you for sharing your experience at Lexus of London. We're happy to hear that it's been a seamless service experience so far. We work hard to ensure our guests are kept informed at all times, and we pride ourselves in representing the Lexus brand. We truly appreciate you choosing Lexus of London, and we look forward to serving you again at your next service visit.

May 03, 2025

Dealership Rating
Employee Rating

In the process of leasing new Lexus vehicle; Lisa provided detailed information of different models. She is very professional and takes her time in understanding customer needs followed by detailed l More

by IR
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Ali , Jasmine Vegso Finance Dept. 5 star

May 07, 2025

Lexus of London responded

Thank you, IR, for the wonderful review and sharing your experience working with Lisa on your lease. We're grateful for YOUR support, and wish to thank you for choosing Lexus of London.

April 29, 2025

Dealership Rating
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Rick is everything I want in a car salesman - he proactively reached out because he found a great deal that he knew I would be interested in. I trust his judgement and appreciate his diligence and h More

by jcarte42
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rick Watson

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