Dealership Experience
2 yrs, 1 mo
Industry Experience
2 yrs, 1 mo
113 Reviews
Write a Review113 Reviews of Jillian Cook
May 02, 2024
This Lexus car we have recently purchased is our firth (5) Lexus vehicle. We have owned other makes of vehicles in the past but it is the Lexus models, their reliability and options along with the suppor (5) Lexus vehicle. We have owned other makes of vehicles in the past but it is the Lexus models, their reliability and options along with the support and service that we have received from Lexus of London that has kept us coming back. This is the first vehicle we have purchased from Jillian Cook. We found her very professional, friendly and easy to communicate with. She was very helpful in helping us negotiate between models, options and delivery times which was critical in our final choice. More
Other Employees Tagged: Romeo Nissan, Stephanie Shearsby , Corey Cohen, Lauren Mouliakis, Mara Sesink
May 01, 2024
Jillian was very friendly, patient, gave me more time and consideration I felt I was entitled to, being that I was buying a 'used vehicle' where the margins were perhaps thinner. I felt like a valued custome consideration I felt I was entitled to, being that I was buying a 'used vehicle' where the margins were perhaps thinner. I felt like a valued customer all the same More
Other Employees Tagged: Lauren Rossini
April 29, 2024
I had a great experience. Jillian was very thorough and patient with all my questions and ensured I was test driving the right vehicle based on my driving style, distance, and Jillian was very thorough and patient with all my questions and ensured I was test driving the right vehicle based on my driving style, distance, and preferences. Everything went very smoothly. More
April 28, 2024
Jillian was a very pleasant salesperson to work with. She made me feel very comfortable and always checked in on me to see if I had any questions. She followed up with me after every question I had. I She made me feel very comfortable and always checked in on me to see if I had any questions. She followed up with me after every question I had. I would highly recommend Jillian to anyone who is looking at buying a Lexus. More
March 28, 2024
The staff were kind, courteous and very engaged in helping me select a vehicle that met my needs. Jillian listened to me regarding what I was looking for and provided some great choices. She knows th helping me select a vehicle that met my needs. Jillian listened to me regarding what I was looking for and provided some great choices. She knows the vehicles well and I felt comfortable making my choice and did not feel any pressure to Make a decision. More
Other Employees Tagged: Lauren Rossini, Peter Engelmanas
March 28, 2024
We were treated very well at the dealership and road tested a couple of vehicles. Although we found a pre owned vehicle at another dealership we would not hesitate to deal with London Lexus for our next tested a couple of vehicles. Although we found a pre owned vehicle at another dealership we would not hesitate to deal with London Lexus for our next vehicle. More
Other Employees Tagged: Kevin Gittens
March 28, 2024
The staff at Lexus was wonderful very informative made us feel at home we have no complaints whatsoever and we will be back to buy another car feel at home we have no complaints whatsoever and we will be back to buy another car More
Other Employees Tagged: Stephanie Shearsby, Lauren Rossini