Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Back
Dalencia Johnson
Dalencia Johnson at Lehman Hyundai
Refer Me

Dalencia Johnson

Business Development Consultant

Lehman Hyundai

21400 NW 2nd Avenue
Miami Gardens, FL 33169

Contact Me
not yet
rated
1 Review
not yet
rated

1 Review

Write a Review

1 Review of Dalencia Johnson

August 23, 2021

Dealership Rating
Employee Rating

"My recent experience in trying to purchase a vehicle from..."

- JA

My recent experience in trying to purchase a vehicle from Lehman Hyundai has been very negative. The website has a feature to complete an online purchase. You have the opportunity to make an offer and they are supposed to respond. Well, I put the offer and they indicated that was under review. Since I did not get a response, I started emailing and calling the internet sales managers and the sales department in general. Several staff contacted me but when I indicated my offer, they stopped responding. Finally, today one sales person called me back and acknowleged that they are selling the cars above the MSRP. That they were not willing to give me the price advertised in their website but "if I come in, she might get me a better price". Incredible, they acknowledged speculating with the cars since there is a low inventory and as always wants to drag you into the dealer for the usual "song and dance" of the sale pitch. As a long time Hyundai customer (I have purchase or lease 6 Hyundais in the last 10 years) I feel disenchanted. I will go somewhere else to purchase my next vehicle.

Read More
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Frances Cadet

Aug 24, 2021

Lehman Hyundai responded

Hello JA and thank you for sharing the details of your recent attempt to purchase a vehicle through our online process. We apologize for the difficulties you encountered as mentioned in your review. We are grateful for your years of loyalty to the Hyundai brand and thank you for your lease/ purchase of 6 vehicles over the past 10 years. I would like to communicate with you directly so we can explore your disenchanting experience. I am confident that we can resolve your concerns promptly and look forward to hearing from you soon. Please know that we value your feedback and your business and hope to regain your trust so we can continue to serve your vehicle needs for many more years into the future. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Aug 24, 2021

JA responded

.

Aug 31, 2021

JA responded

Apparently your response was not sincere since after I contacted you via email, you never responded. I went to another Hyundai dealer and purchased a vehicle.

1
1 result

Dealership Inventory (249 Vehicles)

new 2022 Genesis G90 car, priced at $79,245
2022 Genesis G90
new
White exterior
Unknown
new 2021 Hyundai Tucson car, priced at $23,485
2021 Hyundai Tucson
new
Black Noir Pearl exterior
Automatic
Front-wheel Drive
new 2021 Genesis G80 car, priced at $61,065
2021 Genesis G80
new
Vik Black exterior
Automatic
Rear-wheel Drive
new 2022 Hyundai Sonata car, priced at $32,059
2022 Hyundai Sonata
new
Phantom Black exterior
Automatic
Front-wheel Drive
new 2021 Genesis G80 car, priced at $53,920
2021 Genesis G80
new
Black exterior
Automatic
Rear-wheel Drive
new 2022 Genesis GV70 car, priced at $54,295
2022 Genesis GV70
new
Black exterior
Automatic
All-wheel Drive