Dallas Erle | Page 22

Amazing Service My family had purchased their last 3 cars at this dealership and had great experiences with Val each time, so heading back over there when it was time My family had purchased their last 3 cars at this dealership and had great experiences with Val each time, so heading back over there when it was time for me to shop around was a no brainer. It was an awesome experience from the moment we walked onto the lot to the moment that I drove my car away. They handled everything quickly and smoothly. A special thanks to Tonya who spent her lunch break helping me find exactly what I was looking for, even after finding out that the car I test drove was in the process of being purchased. She was a great help while Val was tied up with another shopper. And then Val herself was wonderful in making sure that my car was prepared to take home ASAP, in working with me and my insurance company, filling me in about the vehicle's features, etc. So a very special thank you to Val as well for making my first major adult purchase smooth for me. I'll definitely come back when it's time to buy another. More

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First Volvo Purchase a Success Noel was on the top of his game. This purchase could not have gone better. He understood what I was looking for, provided great options and worked Noel was on the top of his game. This purchase could not have gone better. He understood what I was looking for, provided great options and worked quickly to respond to all my questions and concerns. Communication was excellent.... timely and thorough. Thank you, Noel. More

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Amazing Our salesman Danny is wonderful finding us the right car. We have bought four cars so far and the service department is always on top on the service Our salesman Danny is wonderful finding us the right car. We have bought four cars so far and the service department is always on top on the service of the car or any other problems or questions I have. More

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Very satisfied The process on my part was very fast and easy. Went in looking to see if they had any used trucks because I had mainly been shopping Chevy and Fords. The process on my part was very fast and easy. Went in looking to see if they had any used trucks because I had mainly been shopping Chevy and Fords. Was introduced to a brand new Nissan Titan XD and the warranty and value was unmatched by other dealers. More

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Great car buying experience Great customer service. Very personable and friendly. Answered all my questions and got me exactly what I wanted. I would definitely recommend James a Great customer service. Very personable and friendly. Answered all my questions and got me exactly what I wanted. I would definitely recommend James as a salesman. More

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Don Cusack is the man! I recently purchased a 2017 Certified Pre-Owned Nissan Maxima S. Don along with the pre-own sales team made the whole experience enjoyable. Don Cusak I recently purchased a 2017 Certified Pre-Owned Nissan Maxima S. Don along with the pre-own sales team made the whole experience enjoyable. Don Cusak was very knowledgeable and willing to answer any questions and concerns that came up. Very easy to talk to and extremely professional! I will definitely recommend Serafini Nissan to my friends and family. More

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Unscrupulous Salesperson Jordan gave me incorrect information on a lease and now I am being told I need to pay another month for a car I gave up, and was not using Salesperson Jordan gave me incorrect information on a lease and now I am being told I need to pay another month for a car I gave up, and was not using for that particular month. I was asked by Jordan to give him a good review and to say that he used an ipad to show me how the car works. He did not show me anything about the car, only the basics, but I agreed to give him a good review. He broke my ipass holder when he was transferring it from the old car to the new. He failed to give me the back license plate from my old car until I told him he forgot it. Terrible service. Only interested in making sales. More

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Donald found me the perfect car I can’t say enough about how great of an experience I had with Donald at Serafini Nissan. When I met Donald I had been searching for an affordable SUV I can’t say enough about how great of an experience I had with Donald at Serafini Nissan. When I met Donald I had been searching for an affordable SUV Hybrid for a couple weeks. Come to find out, it’s harder than it seems. He went above and beyond and I feel really lucky that he found the perfect car at a dealership in New Jersey. It was everything I wanted and in my price range! I would refer all my clients, friends and family here because if they don’t have what you want in stock, they help you find it! My husband and I got a better vibe here than the six other dealerships we dealt with in the Ithaca area. Thank you to Donald, Dallas and the whole team! I’m one happy new car owner (now I’m waiting for my husband to walk out the door because I’m so excited to drive) More

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Amazing and Simple process! Great customer service! From the second I walked into the showroom Valerie helped to personalize my experience! She made my frist car buying experienc Great customer service! From the second I walked into the showroom Valerie helped to personalize my experience! She made my frist car buying experience easy and simple, and helped me every step of the way! More

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Lease turn in and new lease Danny Phelps made turning in my lease and getting a new lease totally stress free! This is the third lease I have had and will definitely not be my Danny Phelps made turning in my lease and getting a new lease totally stress free! This is the third lease I have had and will definitely not be my last. Dallas made the financing easy! Great staff at Serafini! Thank you! More

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