Damon Honore | Page 3

Outstanding Service Gunn Honda consistently provides outstanding maintenance service to its customers. I am a repeat buyer at Gunn and have been a loyal customer for thir Gunn Honda consistently provides outstanding maintenance service to its customers. I am a repeat buyer at Gunn and have been a loyal customer for thirty years. Mike Vrba not only provides excellent customer service but he consistently goes out of his way to insure complete customer satisfaction. I will not go to any other dealer in San Antonio. More

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Customer care above and beyond We have purchased cars across the spectrum from expensive new to affordable used. Gunn sales people have consistently provided respectful, friendly, q We have purchased cars across the spectrum from expensive new to affordable used. Gunn sales people have consistently provided respectful, friendly, quality service whether we are there for service or purchase. There is no other dealership with the genuine customer care philosophy that Gunn exemplifies. More

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If I could give Gunn Honda 500 stars...I would I have bought a lot of cars over the years. I have had a wide range of experiences, ranging from the good (felt good walking out of the dealership), t I have bought a lot of cars over the years. I have had a wide range of experiences, ranging from the good (felt good walking out of the dealership), to the bad (a salesperson dropping their pen in disgust at the end of the deal, put his head in his hands, and groan because I did not finance with them), to the ugly (a sales manager shouting at me and refusing to give me a full tank of gas after a completed sale because I got "too good" of a price). I provide these examples to let you know that I have been around and have experienced it all when it comes to car purchases. I have NEVER had a better experience than I did with Gunn Honda. Period. The end of the story...but I think I will still tell you the story. :o) We were needing a vehicle with a bed to handle our daughter's future activities. We looked at a Honda Ridgeline and liked how it fit our needs. Thus, we started the process of contacting dealers and trying to work out a deal. I was having decent luck, but had a few of the dealers trying to play games. I then expanded my search out a bit and found Gunn Honda here on DealerRater. It is a bit of a drive (200 miles), but I read the reviews and thought "what do I have to lose?". I don't mind driving for the right deal. I contacted Luis via email since he was the highest rated salesperson and explained my needs and what I was looking for. He responded back very quickly and we began a great dialogue on the price of the vehicle and my trade-in. We eventually arrived at prices on both that were, in my opinion, very good. Luis walked me through the process of all of the paperwork that was needed and also encouraged me to apply for financing through them. I was a bit hesitant as I was already pre-approved through my credit union, but Luis felt that the dealership could find a better rate. Thus, I took the leap and sent in my application. I also sent everything else in to have the paperwork ready to go the next day. We headed over to San Antonio and Luis was there waiting for us with a smile and an offer of a beverage. He immediately set out to review the paperwork with us and get the ball rolling. I have never felt a better sense of care of the customer than I did with Luis. The dealership was busy that day, but everybody looked to be enjoying themselves and the experience. I know we were! Luis got our trade evaluated and it was exactly the value that he had promised us via email. We then had a short wait before we met with Phil in the financing department. Phil was just as gracious as Luis and reviewed through all of the documents with us. We were thrilled when Phil told us that they were able to secure a rate that was 0.5% better than the already GREAT rate my credit union had offered us. We were glad to hear that! Phil then sewed everything up with us and we were on our way. On our way out to the truck, Damon (Sales Manager) greeted us and thanked us so much for the business. We felt a personal touch throughout the process and Damon brought it home with our final interaction before we departed. We were in and out of the dealership in under 2 hours on a (once again) very busy day. Our road trip home (again, 200 miles) was a delight and made for some great memories as well. As I mentioned earlier, this was THE BEST car buying experience I have ever had, and I have bought a few over the years. Gunn Honda has earned a customer for life, and I am very careful about making a statement like that. They are just that good. Thank you again Luis, Phil, and Damon for the first-class experience! :o) More

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Great car buying experience Had read online that Gunn Honda treated their customers well, but after many other car purchases at other dealers, we were skeptical, to say rhe least Had read online that Gunn Honda treated their customers well, but after many other car purchases at other dealers, we were skeptical, to say rhe least! We went to Gunn twice, the first time to begin our research of all vans. We worked wirh Kevin both times, buying a 2018 Honda Odyessy the 2nd time. I have to agree the positive reviews were right! Everyone treated us well, Kevin was very knowledgeable about the Van and never hesitated to answer any of our questions even when they were quite direct. Zach in financing was very helpful and straightforward about financing the car. We've all had a bad car buying experience in the past - working with Gunn was a breath of fresh air, a pleasure! We look forward to working w/Gunn as we go forward. Ask for Kevin if you stop by! More

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Phenomenal sales and finance staff I worked with both Christian Montes-Coyt and Henry Venegas in Sales and Phillip K. In Finance. Best car buying experience I have ever had. Only Honda I worked with both Christian Montes-Coyt and Henry Venegas in Sales and Phillip K. In Finance. Best car buying experience I have ever had. Only Honda dealership in the area I would go to . Worth traveling to SA to get the best deal. I could not be any happier with my 2018 Accord Touring or the Sales / Finance staff More

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Best experience ever in purchasing a car! Gunn Honda was a great experience overall. Damon was helpful in answering all questions to picking the right car for my needs. Adam did a great job d Gunn Honda was a great experience overall. Damon was helpful in answering all questions to picking the right car for my needs. Adam did a great job delivering my car and explaining the details of my car and Patrick was helpful in choosing the right plan with warranty. I am very pleased with my Honda Accord SE and will choose Gunn Honda again in the future! More

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Great Experience The purchase experience was a good one with Gunn Honda. No one was pushy and everyone provided great service. The one simple price was reasonable an The purchase experience was a good one with Gunn Honda. No one was pushy and everyone provided great service. The one simple price was reasonable and the first offer on my trade was good. Once we agreed on the out-the-door total, we made an appointment to do the deal. Everyone was prepared and there was very little waiting. The paperwork was accurate and the purchase price and trade price was as agreed. We were in and out within an hour. Adrian Garza,sales consultant, was very knowledgeable, patient, and quick to provide information. He did a great job. Damon Honore, sales manager, was very quick and reasonable to deal with on the trade value of my vehicle. We were able to agree on an out-the-door total during a five minute phone call. And as mentioned earlier, everything was as agreed when we showed up to do the deal. Tony Decena, the finance manager, was prepared and quickly went through the paperwork. He explained clearly what we were signing. The paperwork was accurate. He quickly explained all the warranty options and other potential add ons. Very respectful of the time but still did a good job of explaining everything so we could make informed decisions. Overall, a great experience and great deal. Much better than other dealership I have worked with in the past. Will definitely work with Gunn Honda again. More

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Honda Buying Experience Damon is a great professional and his dedication to my buying experience is only matched by his excellent technical competence and leadership. Strong Damon is a great professional and his dedication to my buying experience is only matched by his excellent technical competence and leadership. Strongly recommend Gunn Honda to anyone who wants a great car buying experience. More

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CONSISTENTLY SATISFYING! Monica was great! She was professional and personable to needs and concerns. Since my vehicle needed warranty covered repairs, she handled everything. Monica was great! She was professional and personable to needs and concerns. Since my vehicle needed warranty covered repairs, she handled everything. Got me a vehicle so I didn't miss my important appointments. I even got a call when it seemed that the work would require more technical time to get everything absolutely right. What else could a 16 year Gunn customer ask for? A consistent Great Gunn Team! And this dealership has always delivered for me. More

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Number 10!!!! In the past 15 years, this 2016 Honda Odyssey is the 10th. vehicle I have bought at a Gunn Dealership. Out of the 10 bought, 7 of them were Hondas. In the past 15 years, this 2016 Honda Odyssey is the 10th. vehicle I have bought at a Gunn Dealership. Out of the 10 bought, 7 of them were Hondas. The salesmen have never been pushy, which is key to me buying my vehicles there. In addition, the service has always been great. I will be going back for another vehicle in a year or so. Can't wait. Thanks Gunn. Keep up the great work. More

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