Damon Martin | Page 22
Sales
Randy Marion Buick GMC Truck
13701 Statesville Rd
Huntersville, NC 28078
352 Reviews
Write a Review352 Reviews of Damon Martin
August 18, 2024
Really Enjoyed my service it was quick and professional. I couldn’t ask for a better experience. I couldn’t ask for a better experience. More
Other Employees Tagged: Steve Sowers, Steve Vann, Chris Brannen, Brandon Eslick , William Brown
August 16, 2024
Randy Marion always goes the extra mile in making sure we are taken care of. They let me know what was going on with my truck and gave me realistic expectations to cost and timing for service as well as purc are taken care of. They let me know what was going on with my truck and gave me realistic expectations to cost and timing for service as well as purchasing a new vehicle More
Other Employees Tagged: Chris Brannen , William Brown
August 14, 2024
Sales consultant was very professional and helpful in choosing the right truck! Finance process was a little stressful and felt like they were pushing the warranty over providing me the best finance rat choosing the right truck! Finance process was a little stressful and felt like they were pushing the warranty over providing me the best finance rate despite my great credit. We eventually worked through the process and I received a more favorable finance rate based on my strong credit after initial declination of warranty options. More
Other Employees Tagged: Chris Brannen, Brandon Eslick
August 09, 2024
Great dealership. Staff is very helpful and friendly. We love our new truck and love the accessories that were installed after sale. Staff is very helpful and friendly. We love our new truck and love the accessories that were installed after sale. More
Other Employees Tagged: Steve Sowers, Chris Brannen, Brandon Eslick , William Brown
August 06, 2024
Dealership tried to sell me a part that was covered under GMC’s bumper to bumper warranty and when I questioned the charge I was told to call customer service. GMC Customer service spent 2 1/2 hours passing GMC’s bumper to bumper warranty and when I questioned the charge I was told to call customer service. GMC Customer service spent 2 1/2 hours passing me between departments and finally told me to take the vehicle back to the dealer and the dealer would decide if they would cover the part. The last time I took one of my vehicles to one of Randy Marion’s dealerships (per GM’s customer service instructions, for a covered warranty problem) they told me they could not fix the problem and refused to give me back my vehicle unless I paid them $200 and they refused to work with GM for reimbursement. To top of the experience they broke my vehicles ignition and refused to fix it. More

