Dan Fernstrom | Page 9

Ramzi was fantastic. Professional, friendly, not pushy and got us exactly what we wanted. He took the time to ser up everything we needed in the car. His love of the brand and his job shone through. It w and got us exactly what we wanted. He took the time to ser up everything we needed in the car. His love of the brand and his job shone through. It was truly a pleasure working with him. More

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Audi Exchange in Highland Park was excellent all around! Ramzi Amawi was very helpful and really knows his Audi's; he listened to what I was looking for, was competitive in pricing, easily accessible, and m Ramzi Amawi was very helpful and really knows his Audi's; he listened to what I was looking for, was competitive in pricing, easily accessible, and made suggestions based on his expertise. The professionalism and customer service is incomparable to anyone else. Both the dealership and salesman exceeded expectations! More

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My experience with the Audi Exchange was absolutely fantastic, I have a very busy schedule so I initially worked with Ryan Meegan over the phone. He was polite, efficient and had a desire to make sure fantastic, I have a very busy schedule so I initially worked with Ryan Meegan over the phone. He was polite, efficient and had a desire to make sure that my purchasing demands were met. We got the numbers hashed out and they had to dealer trade for my vehicle. I made an appointment to pick up the new vehicle and headed to the dealership. Upon walking in I was greeted immediately buy a friendly associate, got with Ryan right away to check out the new car, he got a few items from me and had me sit down with finance minutes later. Dan Fernstrom was very efficient and explained everything in detail..... I was in and out in minutes. My experience at the Audi Exchange is hands down the best I have had, love the new S4.... Thanks!! More

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I purchased a TTRS from Ramzi Amawi initially by putting a deposit by phone and flying to Chicago from Philadelphia to finalize and drive it home. The moment I arrived, I was greeted warmly and there was n a deposit by phone and flying to Chicago from Philadelphia to finalize and drive it home. The moment I arrived, I was greeted warmly and there was no hesitation in getting me into the new vehicle! While the final paperwork was being completed, Ramzi showed me my car and it was everything I expected...absolutely beautiful! Working with Dan was a great pleasure too, and while working with him on my financing, Ramzi took the time to program my phone in the new vehicle's system. Nothing but top notch all around at this dealership and it was truly the best sales experience I've had purchasing a vehicle! Ramzi still follows up with me to make sure everything is good! More

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We recently purchased a new Audi from John Hinojosa at the Audi Exchange. He was enthusiastic, polite, knowledgable and made the experience pleasant. I have shopped and purchased many autos in the past the Audi Exchange. He was enthusiastic, polite, knowledgable and made the experience pleasant. I have shopped and purchased many autos in the past and am aware of many techniques unscrupulous dealers use. I had knowledge of vehicle cost, dealer cost, holdback and the current inventories of Chicagoland dealers. I contacted John and there was no pressure, no haggling, no nonsense, he didn't have to ask a manager to make a deal. We came in and he showed us a number of vehicles that we were interested in and others available. The F & I manager Dan Fernstrom made presentations of the additional products offered and was not pushy or obstinate about it. John Hinojosa our salesman also spent over two hours demonstrating all of the features of the vehicle with a followup visit scheduled. The premises are clean, the employees are well mannered, a very open format and there are nice amenities in the customer waiting area. The general manager Mario Rogic communicated with us later and was very helpful in following up a positive experience. More

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This is my second car from the Audi Exchange. My salesman, Ramzi Amawi was a pleasure to work with. He is professional, knowledgeable and very helpful. Ryan Meegan is the best Sales Manager that I'v salesman, Ramzi Amawi was a pleasure to work with. He is professional, knowledgeable and very helpful. Ryan Meegan is the best Sales Manager that I've ever dealt with. He is honest and fair and really knows the industry. Dan Fernstrom was friendly and helpful, as well. My experience was exceptional and I will strongly recommend this dealership to anyone interested in listening! More

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Our second car from Audi Exchange and Ryan Meegan, we had a great experience with Salesman Bob, Sales Manager Ryan, and Finance Manager Dan. These people are real car enthusiasts,, they are knowledgeable, p a great experience with Salesman Bob, Sales Manager Ryan, and Finance Manager Dan. These people are real car enthusiasts,, they are knowledgeable, patient, helpful, precise and relaxed. They made the process simple and straightforward. Thank you all. More

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