Dan Lagrange

VERY Disappointing experience. Went in a year ago to have a water ingress issue resolved. They said, 'good news it's only one side of your trunk'. They fixed it and my trunk was st Went in a year ago to have a water ingress issue resolved. They said, 'good news it's only one side of your trunk'. They fixed it and my trunk was still leaking. One year later I scheduled to have the other side fixed. Booked appt, printed service bulletin info, called parts Dept to order required part. I show up on my set date which I had a text notification of the appt. A woman greeted me, mystified as why my car was there... Unbeknownst they canceled my appt and somehow sent the part back. William apologized but had no explanation which satisfied the situation. He ordered the part and stated when it arrives, they will call to schedule my vehicle in. He called and we booked the appt. I showed up for now the 3rd appt to get this fixed and I'm told that yet again the wrong part was ordered. For the inconvenience they offered to take $50 off the repair and stated it'll have to be ordered again and an appt set. I went home, stewed, decided to have a local shop which I've never had poor service with, remedy this. William did offer to take $100 off the repair, which should be free at this point based off the service bulletin and the misdiagnosis last year. I've dealt with Toyota, Ford, Nissan, and Kia service departments and never dealt with level of ineptitude. More

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Excellent and prompt service. Sales person and Sales Mgr addressed all questions, but didn't overstate or prolong...ie they didn't waste my time. Sales person and Sales Mgr addressed all questions, but didn't overstate or prolong...ie they didn't waste my time. More

by folger.tuggle Verified Customer Verified Customer

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GREAT BUNCH OF PEOPLE GREAT GREAT GREAT GREAT GREAT GREAT GREAG GREAG GREAT GREAT GREAT GREAG GREAG GREAT GREAT GREAT More

by ONEEESTOPPP Verified Customer Verified Customer

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Amy was great. You guys still charged me to replace wheel locks on my truck when you never gave me the wheel lock key when I bought the truck which is pretty xxxxty You guys still charged me to replace wheel locks on my truck when you never gave me the wheel lock key when I bought the truck which is pretty xxxxty though. More

by FINNALYSSA Verified Customer Verified Customer

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This is a return buy. Very impressed with our sales representative-knowledgeable, aware of our needs and no pressure. Very impressed with our sales representative-knowledgeable, aware of our needs and no pressure. More

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Will and his staff provided us with phenomenal customer service from start to finish!! Definitely my go to dealership!!! service from start to finish!! Definitely my go to dealership!!! More

by Mar Verified Customer Verified Customer

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The whole team treated me very well Andrew and his sister went above and beyond with the 3 deals love our new chevys thank you too the entire team at portsmouth chevy. Jeff Travers went above and beyond with the 3 deals love our new chevys thank you too the entire team at portsmouth chevy. Jeff Travers More

by mow2snow.maine Verified Customer Verified Customer

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Portsmouth, Chevrolet has been my deadership for the last 15 years. Outstanding service staff and always a pleasurable experience Visiting this dealership. 15 years. Outstanding service staff and always a pleasurable experience Visiting this dealership. More

by apnoone Verified Customer Verified Customer

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My car purchasing experience at Portsmouth Chevrolet was one of the easiest I've had in forty years of car buying. one of the easiest I've had in forty years of car buying. More

by James Verified Customer Verified Customer

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I don’t like buying vehicles, car salesmen, or the overall experience. However, I have nothing negative to say about Portsmouth Chevy. I would buy another vehicle there in a heartbeat. overall experience. However, I have nothing negative to say about Portsmouth Chevy. I would buy another vehicle there in a heartbeat. More

by PAMELA.COLUMBIA Verified Customer Verified Customer

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