Dan Lake | Page 3
Service Manager
Matthews Chrysler Dodge Jeep Ram of Great Bend
447 River Ln
Susquehanna, PA 18847
45 Reviews
Write a Review45 Reviews of Dan Lake
June 05, 2024
I had a appointment but I got a call from the manager telling me not to come back and that my appointment was being canceled. telling me not to come back and that my appointment was being canceled. More
Other Employees Tagged: Michael Baker, Matthew Gregory
May 16, 2024
Dan and Jerry Trotter ultimately resolved the issues in servicing my Jeep Wrangler created by Matt. A one or two day repair action turned into a week and multiple trips for me to the dealership. Manual servicing my Jeep Wrangler created by Matt. A one or two day repair action turned into a week and multiple trips for me to the dealership. Manual transmission was very stiff shifting column to column. Matt could NOT get the problem diagnosed and intended to send the vehicle back to me. Jerry and Dan stepped in, got issue diagnosed and shifting cables replaced. Driving fine now. Would recommend service department but NOT Matt as a service coordinator. More
Other Employees Tagged: Matthew Gregory , Jerry Trotter
December 03, 2023
Excellent customer service and attention to detail. Everyone at the dealership was friendly and helpful Everyone at the dealership was friendly and helpful More
Other Employees Tagged: Tom Donovan , Antonio Poccia
October 13, 2023
Enjoy working with the whole crew at Matthews. They go above and beyond to make our vehicles stay on the road. Won't buy another vehicle anywhere else. Thanks. They go above and beyond to make our vehicles stay on the road. Won't buy another vehicle anywhere else. Thanks. More
Other Employees Tagged: Tom Donovan, Rick Sleeper, Michael Baker , Zach Benedict, George Brunette, Tyler Hosier, Antonio Poccia, Gerry
October 02, 2023
Jerry went above and beyond to grab stuff out of my car when i forgot them! i'm grateful for all of the service team that finally found the problem with the auto start! i was starting to think i was going when i forgot them! i'm grateful for all of the service team that finally found the problem with the auto start! i was starting to think i was going crazy but they figured it out! More
Other Employees Tagged: Rick Sleeper , Zach Benedict, Antonio Poccia, Jerry & Amanda
September 26, 2023
Have taken my Ram truck to Matthews for service and very satisfied with the work they have done. Thank You to everyone for all the great work and customer service they provide!! satisfied with the work they have done. Thank You to everyone for all the great work and customer service they provide!! More
Other Employees Tagged: Tyler Hosier
May 30, 2023
Everyone was VERY helpful. I have had Jeeps all my life and was so glad when a Jeep dealer moved into our area. Amanda and Dan and the gentleman that sits between very, very I have had Jeeps all my life and was so glad when a Jeep dealer moved into our area. Amanda and Dan and the gentleman that sits between very, very helpful. We ordered running boards (side steps) and a tone cover for the new Gladiator and they came in sooner than expected and. were installed by the service department in a timely manner. Very happy with everyone at Matthews. My daughter and son-in-law came up a week later and bought/leased a new Wrangler Ex4. Thank you all, Pete Hogle More
Other Employees Tagged: Zach Benedict, George Brunette, Brad Fisher, Tyler Hosier, Amanda Van Cott
May 23, 2023
4th Ram I've purchased from Matthews. A++++ Sales Team, Antonio is Great! George in Service is a Rock Star! A++++ Sales Team, Antonio is Great! George in Service is a Rock Star! More
Other Employees Tagged: Tom Donovan, Rick Sleeper, Michael Baker , Zach Benedict, George Brunette, Pete Coppola, Brad Fisher, Antonio Poccia

