Tom Donovan
Tom Donovan at Matthews Chrysler Dodge Jeep Ram of Great Bend
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Tom Donovan

General Sales Manager

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Tom Donovan

April 15, 2024

Dealership Rating
Employee Rating

Very good,right on time service . Every one I talked to was very nice.Will be there again ! More

by jsmith120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Gregory

Apr 18, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

March 02, 2024

Dealership Rating
Employee Rating

I have been a repeat customer of Matthews Chrysler doge jeep ram and I plan on getting my next vehicle from them too. More

by richw19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Kosty , Tyler Hosier

Mar 07, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Richw19, Thank you for the awesome review and your business!

February 20, 2024

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Employee Rating

Salesman Mike, and Sales Manager Tom are the best! A great experience buying two vehicles from them. Service Department could use improvement in communication with customers. We had to keep calling th More

by jabsconklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kosty

Feb 27, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for the great review and your business! We're glad to hear Tom and the Service Department continue to take great care of you. If there is anything more we can do to ensure your future experiences are even better, please don't hesitate to reach out and let us know how.

January 07, 2024

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Dealership went out of their way to make this an easy and seamless process. When we encountered delays they accommodated me beyond expectations. More

by KSHINKLEY4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hosier

Jan 30, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We're glad to hear our Team was able to provide you with a hassle-free experience! We appreciate your business and the great review!

December 03, 2023

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Excellent customer service and attention to detail. Everyone at the dealership was friendly and helpful More

by jstracuzzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Antonio Poccia

Dec 05, 2023

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for choosing Matthews and the great review!

October 21, 2023

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Employee Rating

I Purchased, my Limited longhorn from Tyler and Tom and it’s been a pleasure working with you guys and your service department never gives up if a problem arises. Thank you for your all your help. More

by sunnyhilltree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Brunette, Tyler Hosier, Jerry

Oct 24, 2023

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Congratulations on your Limited Longhorn! We're so glad to hear that Tyler & Tom took great care of you! We appreciate your continued business!

October 13, 2023

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Employee Rating

Enjoy working with the whole crew at Matthews. They go above and beyond to make our vehicles stay on the road. Won't buy another vehicle anywhere else. Thanks. More

by vikings6109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Rick Sleeper, Michael Baker, Antonio Poccia , Zach Benedict, George Brunette, Tyler Hosier, Gerry

Oct 17, 2023

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for the great review and your business!

October 10, 2023

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Employee Rating

The Team at Matthews Chrysler Dodge Jeep Ram is truly exceptional they listen to what you say and take the time to explain everything to you. I will no doubt buy my next Truck from this Team More

by mjpotter53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Coppola, Antonio Poccia , Zach Benedict, George Brunette

Oct 11, 2023

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We're so glad to hear you had a great experience with our Team! We truly appreciate your business and the great review!

October 07, 2023

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Employee Rating

Can't say enough good things about Matt Arnold and the way I was treated at Matthew's CDRJ in Great Bend. This is car #5 with the Matthews Auto Group. Love the customer service and personal attention!! More

by Jodiebgood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Arnold

Oct 11, 2023

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Jodie- Thank you for your continued business! We're so glad Matt took great care of you! We truly appreciate your business and the great review!

Oct 12, 2023

Jodiebgood responded

Omg.... I love the new car. Thank you for finding it and working to get it for me!

May 23, 2023

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Employee Rating

4th Ram I've purchased from Matthews. A++++ Sales Team, Antonio is Great! George in Service is a Rock Star! More

by mgaeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Coppola, Dan Lake, Rick Sleeper, Michael Baker, Antonio Poccia , Zach Benedict, George Brunette, Brad Fisher

Jun 26, 2023

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews to service your vehicle. We appreciate the recommendation and look forward to serving you again soon!

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