Dan Maniaci

I recently visited your service center and was quite disappointed with my experience. Unfortunately, the interaction with the service advisor Mike and his manager Dan did not meet my expectations for se disappointed with my experience. Unfortunately, the interaction with the service advisor Mike and his manager Dan did not meet my expectations for several reasons: Lack of Communication: From the start both of these guys had an issue with communication, lack of empathy etc. Unprofessional Behavior: Mike didn't seem to care whether my car was fixed or not, Dan the manager was combative and should search for a career change. Dan has no business being in management, and quite frankly, if I was in charge of the dealership he would be gone. Service Quality: Failure to fix the issues, put blame on me as the customer. If it wasn't for Jason the General Manager, who had to stepped in, this would have been a real issue. I appreciate Jason taking his time to help. This experience has left me questioning whether I will return to your service center in the future. I hope you take this feedback seriously and address these issues to improve the experience for other customers. More

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Very professional, efficient and helpful. Would definitely recommend Bob Robb and this dealership. Bob went out of his way to familiarize me with my new car. Would definitely recommend Bob Robb and this dealership. Bob went out of his way to familiarize me with my new car. More

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I've been using this dealership since 2009. They have always done a great job when servicing my 2010 CTS. always done a great job when servicing my 2010 CTS. More

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Dan runs a very smooth and efficient department. His Dan runs a very smooth and efficient department. His team is always courteous and quick to make sure your visit is quick and your vehicle is alway Dan runs a very smooth and efficient department. His team is always courteous and quick to make sure your visit is quick and your vehicle is always returned sparkling clean. More

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