Dan McCarthy | Page 28

Best Experience Ever! Let me start by saying that I do not like shopping for cars! It takes too long and can be confusing at times but my experience at Hawk with Dan was am Let me start by saying that I do not like shopping for cars! It takes too long and can be confusing at times but my experience at Hawk with Dan was amazing! He had different vehicles ready for me when I got to the dealership that were ready to get into and test drive. I chose one within 30 minutes and the paper work took less than one hour. The whole process took me less than 2 hours! My kind of shopping! Go see Dan...he knows his cars! More

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Thank you Good and friendly very informative and kind. Dan took the time to make sure my wife was comfortable with the purchase and how to use all the new tech Good and friendly very informative and kind. Dan took the time to make sure my wife was comfortable with the purchase and how to use all the new technology. More

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A+ Job from Start to Finish, Great Place! I am by no means an easy guy to please when it comes to auto shopping, mainly due to my profession, and experiences with other places. However, Ha I am by no means an easy guy to please when it comes to auto shopping, mainly due to my profession, and experiences with other places. However, Hawk Mazda in Joliet went above and beyond the call of duty to ensure my happiness with the car and the deal. The pricing, service department, customer service, and sales was an A+ job from start to finish...and I highly recommend. Special thanks to Dan, Brian, Troy, and Brian for making it all happen, and helping me with my minor issues even though I can be difficult. A job well done, thanks! 2019 Mazda MX-5 RF Club More

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Simple and very friendly Very nice experience . The staff were very friendly and helpful. They had the car I want it. I thought the price could been a little better but I love Very nice experience . The staff were very friendly and helpful. They had the car I want it. I thought the price could been a little better but I love the car More

by AWADGROUPINC2015 Verified Customer Verified Customer

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Best Ever Dan McCarthy took great care to show me the cars that would best meet my needs. I was so impressed with the CX3GT compared to similar models by other Dan McCarthy took great care to show me the cars that would best meet my needs. I was so impressed with the CX3GT compared to similar models by other manufacturers. When it came to negotiating the the no hassle pricing was reasonable. I went in to Hawk Mazda hopeful and drove out PERFECT car for me. This was my best car buying experience ever! Zoom Zoom! More

by heymo Verified Customer Verified Customer

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Easiest, No-Pressure Purchase Ever I came in a bit jaded after my previous car buying experience (6 hour negotiations, old school bully tactics, "locked" in finance office, pushing unne I came in a bit jaded after my previous car buying experience (6 hour negotiations, old school bully tactics, "locked" in finance office, pushing unnecessary services, squeezing every penny out of the deal, etc.) - so I came in slightly on the defensive. Once I arrived at the dealership though, I was thoroughly impressed with the professionalism of the team, as well as the friendly disposition of all the staff there. They made it clear that they were not trying to squeeze every nickel and dime out of me by charging up the sales tax or introducing some random fees in the deal. The pricing was upfront and direct - nothing was hidden. There was a trade in involved as well and that was a quick 30 minute turn-around from their test drive to the agreed value. It was the easiest negotiation process I've had and there were no "manager interventions" (aka the sales manager didn't like your number and is going to sit here to explain why you're wrong). In the finance office, there was no pushy sales tactics - just a "here's what we can offer in addition to your deal and if you like it, we'll roll with it, and if you don't, we'll move on." No bully tactics or guilt-tripping you into additional add ons you don't want. As for the staff I dealt with, Wow, phenomenal team with great chemistry! Dan McCarthy was the first face we saw and he was very friendly and courteous the entire time. You can tell he is an industry veteran that has seen it all and I can say that his history and success was definitely because of his friendly disposition and not old school bully tactics/ruthlessness. He did a fantastic job of working with me and putting in the effort to get the deal I wanted. I left feeling like I got a heckuva deal on my Miata. By the end of it, he made me feel like we've known each other for some time, sharing his industry background, his family stories, and cracking jokes. I would absolutely return AND recommend friends/family to see him for their next Mazda. Troy & Dave were also fantastic to deal with. People tend to think of car dealership managers to be a bit more rigid and working against the customer; however, these two completely flipped that notion on its head. Troy was the sales manager on my deal and was friendly & personable in delivering the preliminary numbers, as well as the final numbers we agreed to. It felt like he was genuinely interested in working with the customer in getting what they wanted. Dave was the last stop, in the finance office. It was a no-frills, no-fluff experience - completely different than many other dealerships out there. All the forms were printed out, all the explanations were concise and straight to the point, and any questions were answered fastidiously without any hemming and hawing. He explained the 2 packages offered and kept it at a light approach "if this interests you, we can add it to the final numbers, and if not, we can move on." Talk about a change! We were in and out of that office in less than 15-20 minutes. Fantastic! This dealership has completely blown all my other experiences out of the water. Friendly, professional, no bully tactics, no scummy money grabs, just honest car sales that work well. Highly recommend this dealership for the next Mazda! More

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Friendly and great service I had a great experience shopping at Mazda Joliet. Everyone was extremely friendly and willing to help. There was no issue test driving with out hassl I had a great experience shopping at Mazda Joliet. Everyone was extremely friendly and willing to help. There was no issue test driving with out hassle and never felt pressured. More

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Relaxed and personal service Dan not only was helpful and personably, but he also spent and hour setting up all the electronics with me--the clock, radio, pairing my phone, and mu Dan not only was helpful and personably, but he also spent and hour setting up all the electronics with me--the clock, radio, pairing my phone, and much more!! More

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Excellent We have used Hawk Mazda for our cars a few times now. Always wonderful customer service. They are patient and explain all your options, they take the We have used Hawk Mazda for our cars a few times now. Always wonderful customer service. They are patient and explain all your options, they take the time to get to know what your wants and needs are and try to help you find the best fit. Dan McCarthy was our salesman this last time and was wonderful, knowledgeable, relaxed, great guy. More

by SUNVEGE Verified Customer Verified Customer

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Great experience Friendly knowledgeable staff especially Dan McCarthy. Spent a lot of time with us showing all of the models that we were interested in. Great Job Friendly knowledgeable staff especially Dan McCarthy. Spent a lot of time with us showing all of the models that we were interested in. Great Job More

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