189 Reviews
Write a ReviewDealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Languages Spoken
English
189 Reviews of Dan Murray
December 24, 2019
Quality Work done was done very well and in short order. Enjoyed a good visit with Dan Murray, our new contact. Dealership is very clean and inviting. Work done was done very well and in short order. Enjoyed a good visit with Dan Murray, our new contact. Dealership is very clean and inviting. More
October 03, 2019
Great experience. We visited the dealership multiple times and were treated very nicely each visit. From sales to finance to our vehicle tour each employee there was very professional times and were treated very nicely each visit. From sales to finance to our vehicle tour each employee there was very professional More
Other Employees Tagged: Marcy Davis
September 07, 2019
New Car As a loyal Toyota customer, I was a little dismayed with the difficulty I had in getting a salesman to assist me. As I had been to the showroom twice As a loyal Toyota customer, I was a little dismayed with the difficulty I had in getting a salesman to assist me. As I had been to the showroom twice while my oil changes were being done and not once did anyone approach me with even a greeting. Many believe it was because I was alone female? I did however send a general email and received a reply that led to bringing my husband out to work with a saleman, as we were serious car buyers. We were pleased with our saleman and did drive away with a new vehicle. I am looking forward to many years with this dealership as I only allow Toyota service departments do anything to my vehicles. We hope to attend the new car reception in Nov. I'm happy this all worked out. Jennifer Olson PS I don't remember the name of the gentleman that went through the buttons with me, I want to give a huge shout out to him for being so patient and not making me feel stupid. He is a true asset to a new car owner when all this technology is involved. ? Brandon Brown? More
Other Employees Tagged: Chad Millhollin
August 19, 2019
Outstanding experience with new car purchase We worked with Dan Murray on our car purchase. He was very helpful and mindful of what we were looking for in our new car. We also looked at two other We worked with Dan Murray on our car purchase. He was very helpful and mindful of what we were looking for in our new car. We also looked at two other dealerships but they did not compare to our working with Dan. So we came back! The entire purchase process was very streamlined and efficient. Dan was aware of our tight availability and worked to get everything in place so we could be out the door with our new car. We worked with Marcy Davis for our financing and have never had such a fantastic experience working through financing. When we have to replace our other car we will be coming back to Toyota of Des Moines. More
Other Employees Tagged: Marcy Davis
August 04, 2019
Wonderful experience! Dan Murray, my salesperson, was INCREDIBLE, and went above and beyond in every aspect in making sure I got the vehicle I wanted - and I came away with Dan Murray, my salesperson, was INCREDIBLE, and went above and beyond in every aspect in making sure I got the vehicle I wanted - and I came away with a better deal than expected! The entire process, right through credit application, etc., was seamless and incredibly smooth. Any apprehension I had quickly went out the window! Great, comfortable experience! More
Other Employees Tagged: Brandon Brown, JR Hickenbottom, Sherri Butler-receptionist; Tech person in departure bay, but did not get name.
May 31, 2019
good service Nothing to report out of the ordinary. - the service was good. I am glad you were open Memorial Day, as this made it convenient for me. Nothing to report out of the ordinary. - the service was good. I am glad you were open Memorial Day, as this made it convenient for me. More
Other Employees Tagged: Ryan McClanahan , Todd Petrowsky
May 17, 2019
Switching to a Toyota We previously had 2 Nissan Muranos. We wanted a hybrid SUV and they didn't have one. My husband decided we should look at the RAV 4. We stopped to dri We previously had 2 Nissan Muranos. We wanted a hybrid SUV and they didn't have one. My husband decided we should look at the RAV 4. We stopped to drive one to see if we liked it. Dan Murray our salesman went out of his way to compare the RAV and the Highlander hybrids and see which was the right fit for us. We decided on the Highlander for various reasons and Dan took us to about every one on the lot until we found the right one. He helped us make a better color choice given that we live on a gravel road and found one with better wheels and door trim. Dan was so knowledgeable and pleasant. You have a great salesman there! Then Jonathon Ewing in finance was wonderful also. He answered our questions and didn't make us feel stupid for forgetting the title to the Murano. It's not like we haven't done this before!!! Before we left we had Spencer to explain the bells and whistles of our vehicle. While we still have a few questions he did a fantastic job also. After we drive it for awhile we might get those questions answered. Everyone was extremely nice and helpful. Great team there! More
Other Employees Tagged: Jonathon Ewing and Spencer ?
May 15, 2019
Great customer experience Dan Murray is a great representative for Toyota of Des Moines. He treated me with respect and gave great service. Dan has a great understanding of the Dan Murray is a great representative for Toyota of Des Moines. He treated me with respect and gave great service. Dan has a great understanding of the product line up and clearly understands the customers needs. More
Other Employees Tagged: Brenna Bjorland
May 01, 2019
GREAT CUSTOMER SERVICE Dan Murray was great to work with when we stopped in to find a new vehicle. He had an answer for every question we asked, provided with above and bey Dan Murray was great to work with when we stopped in to find a new vehicle. He had an answer for every question we asked, provided with above and beyond customer service. We will definitely be back to work with Dan and Chad when it is time for our next purchase More
Other Employees Tagged: Chad Millhollin
April 17, 2019
Exceptional service! Just purchased our second new vehicle from Dan M. at Toyota of D.M. He really goes above and beyond to make sure his customers are happy. They make it Just purchased our second new vehicle from Dan M. at Toyota of D.M. He really goes above and beyond to make sure his customers are happy. They make it so easy and hassle free when finalizing the purchase ! Everyone is so friendly and eager to please their customers ! More
Other Employees Tagged: Rob Hutt
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