Dan Murray | Page 16

Staff made us feel at home This was our first experience buying a Toyota. We were able to walk through the lot and into the main doors without being approached by a pushy sales This was our first experience buying a Toyota. We were able to walk through the lot and into the main doors without being approached by a pushy sales person. We were directed to Dan Murray who was polite and easy to talk to. We told him what we were looking for (4Runner) and he was able to help us right away. He did not try to sell us any other type of vehicle and was able to find us the best options. Even though we were able to find a used 4Runner, Dan let us know of a great deal on a new 2018 4Runner that was available. He froze his buns off defrosting the vehicle before the test drive. He explained the different options and deals between the two vehicles and gave us time to make our decision. At no time did Dan try to influence our decision, which made it a great experience. We decided on the new 4Runner and Dan began the paperwork. Our new vehicle was cleaned (which we thought it was clean before but they made it look extremely nice) and brought to us. Staff walked us through the options on the vehicle and synced our phone. We noticed a small scratch on the door, but Dan jumped on it right away to have it fixed. Even though it could not be repaired right away, they set up a time to have it repaired at a later date. We are extremely pleased with the service we received and would recommend to our family and friends to go to Toyota of Des Moines. More

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Great experience We were very comfortable with our salesman Dan. He was very polite and very knowledgeable about everything we asked him about. Same with Chad, we were We were very comfortable with our salesman Dan. He was very polite and very knowledgeable about everything we asked him about. Same with Chad, we were in and out with no problems signing all of the paper work. Thanks More

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Knowledgable and helpful We are first time Toyota owners and it is thanks to the knowledgable salesman and the great warranty that we got at Toyota of Des Moines. We are first time Toyota owners and it is thanks to the knowledgable salesman and the great warranty that we got at Toyota of Des Moines. More

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New Rav I haven't bought a new car for many years because in the past the experience has been terrible. I had not been to Toyota of Des Moines so I stopped an I haven't bought a new car for many years because in the past the experience has been terrible. I had not been to Toyota of Des Moines so I stopped and met with Dan Murray to visit about an awd vehicle, fully thinking I would end up going used and trying to find a better deal elsewhere. I was pleasantly surprised at the professionalism and willingness to put a deal together. needless to say I left with a new car. Dan thanks for all your help. More

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Honest and helpful Dan was great in showing me options within my price range and helped me understand the lease process. Chad was wonderful in finance. Thank you. Dan was great in showing me options within my price range and helped me understand the lease process. Chad was wonderful in finance. Thank you. More

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Best overall experience ever I Worked with Dan, Chad, and miles. They were great. Dan helped me find exactly what I wanted including the color - black currant. In general I have I Worked with Dan, Chad, and miles. They were great. Dan helped me find exactly what I wanted including the color - black currant. In general I have disliked buying cars but this experience was different and far far better than any I’ve had before. Chad helped me get financing in a way that I could afford and did a great job made it look easy when I know it wasn’t. Miles took me through all of the features of my new car and made sure I understood everything. More

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Experience buying a new van I went to the dealership because of wanting to obtain information about trading up to get a new Toyota van. It could not have been a better experience I went to the dealership because of wanting to obtain information about trading up to get a new Toyota van. It could not have been a better experience. Mr. Murray provided all the information I wanted about the features on 2018 vans (mine was a 2016 van) and also clearly provided information about cost, trade-in values, and incentives. We appreciated the time he took in driving us around to see the different vans in stock and the options. We felt the offer was fair and we decided to buy a new Sienna on that first visit. We appreciated the ability to complete forms at home online to speed up the delivery process. We were greatly appreciative of the training that Spencer provided on the new electronics package. We felt our needs were met and never felt pressured on anything. More

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Excellent staff and high quality vehicle! Everything went great with our experience. Our salesman was very knowledgeable of the product he was selling. He was very helpful at all steps along t Everything went great with our experience. Our salesman was very knowledgeable of the product he was selling. He was very helpful at all steps along the way. He didn't put pressure on but worked to get us a great deal. Then, our finance person went even a step further to earn our business. Again, very knowledgeable and helpful. Finally, our delivery guy was excellent and stayed a bit after closing to ensure we knew everything we needed to know about our car. Such a great experience! More

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Dan Murray was great! Dan Murray was extremely helpful in making sure we got the vehicle we were looking for. We would definitely recommend anyone looking for a vehicle to Dan Murray was extremely helpful in making sure we got the vehicle we were looking for. We would definitely recommend anyone looking for a vehicle to ask for him! More

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I felt important Dan Murrary listened to what I needed and wanted and did everything to please me and make sure I was happy. He was patient and explained everything v Dan Murrary listened to what I needed and wanted and did everything to please me and make sure I was happy. He was patient and explained everything very well. He gave me all the options about buying and leasing.. I felt that he genuinely cared about me. I will tell my friends to contact him when they are ready for a new car. Brenna Bjorland was very helpful, kind and efficient with my financial paperwork. . More

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