Dan Smith
Dan Smith at Russ Darrow Mazda of Madison

Dan Smith

Sales Associate

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.7
22 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

4.7

22 Reviews

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22 Reviews of Dan Smith

June 21, 2026

Dealership Rating
Employee Rating

Once again, we have had a good experience buying Mazda number five from Russ Darrow. Dan was great as was the financial counselor, and he was very accommodating and helping us with learning the car. More

by MSPATOLA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Marshall

Jun 21, 2026

Russ Darrow Mazda of Madison responded

Thank you for returning for your fifth Mazda and congratulations on your new CX-50 Hybrid. We’re pleased Dan and our finance team could provide accommodating support as you learned the vehicle’s features. We appreciate your loyalty and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

June 04, 2026

Dealership Rating
Employee Rating

Charging customers a mandatory $499 etch fee feels like a rip-off when they don't even need it. There's already a dealership fee, so customers should be able to opt out of the etch fee. Also the car conditi More

by DK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 08, 2026

Russ Darrow Mazda of Madison responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Nick Zinniel nicholas.zinniel@russdarrow.com

June 02, 2026

Dealership Rating
Employee Rating

Everybody at Mazda is kind answers all my questions and overall does a good job making me feel well taken care of as a customer More

by AMBEAL290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2026

Russ Darrow Mazda of Madison responded

We’re thrilled to hear that our team answered your questions and made you feel well cared for. Congratulations on your new Mazda CX-70. We appreciate your five-star rating and look forward to assisting you again. Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2026

Dealership Rating
Employee Rating

Fast friendly service, showed me all of my options, answered all of my questions. I love my new 2026 Mazda CX5 More

by RHETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Marshall, Cung King

May 06, 2026

Russ Darrow Mazda of Madison responded

Thank you for letting us guide you through every option and question. We’re thrilled you enjoyed our fast, friendly service. Enjoy your new 2026 Mazda CX-5 and we hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

April 28, 2026

Dealership Rating
Employee Rating

Everyone was friendly and helpful. They really worked with me to find an acceptable deal. I appreciate all the hard work and I'm really loving my CX-50! More

by JAGMAN406
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Dorfler, Matthew Sands

Apr 28, 2026

Russ Darrow Mazda of Madison responded

It’s wonderful to know our team’s friendly assistance made securing the right deal easy. We’re thrilled you’re loving your new Mazda CX-50. Thank you for sharing your experience and choosing us! Nick Zinniel nicholas.zinniel@russdarrow.com

April 24, 2026

Dealership Rating
Employee Rating

Everyone was very personable and helpful. They all did a great job of helping me to get my new car. Good job done. And very friendly. More

by LOIS_STOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Dorfler, Dylan Marshall

Apr 24, 2026

Russ Darrow Mazda of Madison responded

We’re delighted our team was personable and helpful in getting you into your Mazda CX-5. It’s rewarding to know you felt supported through the entire purchase. Enjoy the drive and feel free to reach out if there’s anything else we can assist with. Nick Zinniel nicholas.zinniel@russdarrow.com

April 24, 2026

Dealership Rating
Employee Rating

They were so nice and accommodating! They worked with me to find a car that met my wants & needs. Dan went above & beyond to make the process seamless & so fast! I got in and out with a More

by TLCARAVELLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2026

Russ Darrow Mazda of Madison responded

We’re thrilled that Dan’s dedication helped make finding your Mazda CX-5 so seamless. We’re pleased we could match your preferences and have you behind the wheel in only three days. Enjoy every mile in your new CX-5! Nick Zinniel nicholas.zinniel@russdarrow.com

March 19, 2026

Dealership Rating
Employee Rating

The buying experience was pleasant and service good. Thinking about trading in our Volkswagen for a Mazda. More

by DGUNKEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Healey

Mar 19, 2026

Russ Darrow Mazda of Madison responded

We’re glad your experience purchasing a used Mazda was pleasant and that our service met your expectations. If you decide to trade your Volkswagen for a Mazda, Dan would be glad to help explore your options. Nick Zinniel nicholas.zinniel@russdarrow.com

February 19, 2026

Dealership Rating
Employee Rating

Really enjoyed working with Dan Smith. Super attentive salesman and always checking up with us. Service dept punctual and did not perform unnecessary work. Top ho. More

by GARY.MANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience, Gary! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

January 18, 2026

Dealership Rating
Employee Rating

Dan was great to work with - followed up on my questions and requests and was very pleasant and professional. Kody was great too. More

by BSOCHA
Recommend Dealer
Yes

Other Employees Tagged: Kody Cathman

Jan 19, 2026

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

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