85 Reviews of Dana Goodman
October 02, 2021
Randy Jennings is a great, respectable salesperson. Unfortunately, the sales manager who is currently there was very unprofessional in his interaction with us. Did not even take the time to introduce Unfortunately, the sales manager who is currently there was very unprofessional in his interaction with us. Did not even take the time to introduce himself. Basically, he walked out of the office to just state there is nothing more he can do. This would have been my fourth car from Glanzmann. Just because you have a shortage does not give you the right to dismiss your customers. I have worked with Vince and Mr. Glanzmann himself, may he Rest In Peace. I keep going back because of the excellent service we normally get. But this time, it was not so. He was very rude and dismissive in his tone. I just walked away. More
Other Employees Tagged: Randy Jennings
August 09, 2021
Great service great sales staff they all work together like a fine tuned machine that compliments the Subaru name very positive experience like a fine tuned machine that compliments the Subaru name very positive experience More
Other Employees Tagged: Kenneth Baumbach, Warren Leibig
August 05, 2021
Lisa was a great product specialist who was very thorough in explaining everything. She was very professional and I would gladly do business with her and Glanzmann again. in explaining everything. She was very professional and I would gladly do business with her and Glanzmann again. More
Other Employees Tagged: Warren Leibig , Lisa Carmichael
July 06, 2021
As members of PHS , we loved seeing the cars at the shows. Subaru has so many safety features it was easy to choose when we were ready to purchase a new vehicle. Most pleasant car buying experience w shows. Subaru has so many safety features it was easy to choose when we were ready to purchase a new vehicle. Most pleasant car buying experience we had in years! Glanzmann has a friendly,, accommodating and knowledgeable staff from the front desk, our sales representative Lauren, to the vehicle concierge Christian. We love our new Subaru Forester. More
Other Employees Tagged: Keith Onorata, Warren Leibig, Lauren Lange , Christian Rodemich
June 25, 2021
In a world becoming more and more impersonal by the day, Ken gave hope that humanity is alive and well! He is very kind, caring and personable and we felt at ease with him immediately. Ken went out of his w Ken gave hope that humanity is alive and well! He is very kind, caring and personable and we felt at ease with him immediately. Ken went out of his way to personally contact/interact with us concerning any issues and/or questions that we were having during the purchase of our new 2021 Outback (awesome car!!) in a timely and concerned way. He also went above and beyond with his time to show us the Outback prior to and after the purchase. Lastly, his understanding of the sad goodbye of our traded-in car of 16 years was greatly appreciated. Ken is an exemplary Subaru employee, but even more importantly, a really wonderful person! We also were impressed with the friendliness and professionalism of Dana and Alex. Alex was extremely knowledgeable and helped us quickly and efficiently get through all of the necessary paperwork. Not an easy task! Thank you, guys. We are so happy with our new Outback! Sincerely, Ranjana and George More
Other Employees Tagged: Alex Diaczenko, Kenneth Baumbach
May 02, 2021
Highly favorable experience for purchasing my Subaru Forester. Randy's service was exemplary: professional, personable and made me feel at ease. Randy spent a lot of time teaching me how to use the c Forester. Randy's service was exemplary: professional, personable and made me feel at ease. Randy spent a lot of time teaching me how to use the car's features at the time of purchase, something I appreciated. He used the teach back method and return demonstration - techniques that help the learner. About 3 weeks after purchase, I returned for another learn to use my car feature lesson from Christian who is patient, kind and a great teacher. His friendly demeanor made me feel comfortable to ask questions. Great team at Glanzmann Subaru - the best I have encountered in my 50 years of driving. More
Other Employees Tagged: Warren Leibig , Randy Jennings, Christian Rodemich
January 28, 2021
Our Glanzmann experience was amazing, Lisa Carmichael was attentive to our needs, provided clear information about our car, and her follow up was spot on. LAC attentive to our needs, provided clear information about our car, and her follow up was spot on. LAC More
Other Employees Tagged: Warren Leibig , Lisa Carmichael
January 19, 2021
Just wanted to thank Ken and Warren for excellent customer service they were very professional and very knowledgeable with helping me purchase my 2020 Crosstrex. customer service they were very professional and very knowledgeable with helping me purchase my 2020 Crosstrex. More
Other Employees Tagged: Kenneth Baumbach, Warren Leibig
January 06, 2021
This was my First time Purchasing from Glanzmann. I would Highly Recommend this Dealer. Shanna, Dana and Warren made the whole process quick and easy. would Highly Recommend this Dealer. Shanna, Dana and Warren made the whole process quick and easy. More
Other Employees Tagged: Warren Leibig , Shanna Buenano
January 05, 2021
Great car buying experience. Happy with the respect for my time, clean environment, car trade and no pressure. 1st purchase and it was easy and hassle free. Mark, Warren and Dana were really great to wor my time, clean environment, car trade and no pressure. 1st purchase and it was easy and hassle free. Mark, Warren and Dana were really great to work with. Will buy from here again. More
Other Employees Tagged: Warren Leibig , Mark Schrob