3 Reviews of Miles Miltenberger
March 25, 2024
We worked with Miles and Warren over this past week and have nothing but wonderful things to say about them ! We experienced a seamless process in buying our new Outback ..... true care and patience a have nothing but wonderful things to say about them ! We experienced a seamless process in buying our new Outback ..... true care and patience and nothing but professionalism were expressed to us . Miles is a great asset to the team and his demeanor only lead us to enjoy working with Glanzmann even more . thank you for a great experience ! More
Other Employees Tagged: Warren Leibig
March 18, 2024
I recently visited Glanzmann Subaru and had the displeasure of dealing with Miles, whose professionalism left much to be desired. While inquiring about purchasing a Subaru, Miles made a completely displeasure of dealing with Miles, whose professionalism left much to be desired. While inquiring about purchasing a Subaru, Miles made a completely inappropriate comment insinuating that if I had "real money," I would be purchasing a BMW instead. Not only was this comment rude and condescending, but it also showed a blatant lack of respect for potential customers. As someone interested in exploring different car options, I expected to receive courteous assistance, not judgment based on arbitrary assumptions about my financial situation. Miles' behavior reflects poorly on Glanzmann Subaru as a whole and has left me with a negative impression of their dealership. I would caution others to be wary of dealing with such disrespectful individuals when considering purchasing a vehicle from this establishment. Needless to say, I will be taking my business elsewhere. More
March 14, 2024
I was recently interested in purchasing a new Subaru Crosstrek at Glanzmann Subaru and unfortunately, my experience with Miles left me feeling frustrated and undervalued. Here's what happened: Lac Crosstrek at Glanzmann Subaru and unfortunately, my experience with Miles left me feeling frustrated and undervalued. Here's what happened: Lack of Attention: Several times while showing me the car, he was on his phone texting and did not provide me with his full attention. He seemed otherwise distracted. Pushy Sales Tactics: When Miles was not distracted on his phone, he led me to believe if I did not buy the Crosstrek that day, someone else was in line for the car (Glanzmann's website listed over 80 new Crosstreks for sale) Uninformed about Crosstrek Features: I seemed to know more about the Crosstrek and its options than Miles which is frustrating. Several times he told me the exact model we were looking at lacked certain features and told me I would need to upgrade to a higher trim (but then I found the features inside the very car I was looking at). Rather than admitting he was incorrect, he argued with me instead. That was the final straw for me. Overall, my interaction with Miles did not meet my expectations for a Subaru dealership. I was surprised because I have heard great things about Glanzmann. Because of this experience, I would hesitate to recommend Miles to others looking for a new Subaru. I may ask to speak to the Sales Manager next time or perhaps visit a different dealership. More