Dana Goodman | Page 8

2011 Forester Purchased a 2011 Forester. Steve and Dana had the vehicle ready on the day I took it to my mechanic. Car was detailed and ready to go on the day I ag Purchased a 2011 Forester. Steve and Dana had the vehicle ready on the day I took it to my mechanic. Car was detailed and ready to go on the day I agreed to purchase it. The transaction was a cash deal ( finance gentleman's name slips my mind) . However, he was professional and efficient. I was in and out of the dealership in 45 minutes. More

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Best experience I ever had at a dealership! Steve Horn was absolutely amazing! He had passion, experience, and knowledge. He explained EVERYTHING without question and did not make me feel like h Steve Horn was absolutely amazing! He had passion, experience, and knowledge. He explained EVERYTHING without question and did not make me feel like he just wanted to make a sale. He really went above and beyond and I am extremely grateful. Steve and Doug worked really well together and I am very pleased to have worked with the both of them and all the other employees that I encountered. Great atmosphere! Outstanding staff! Love my 2016 Subaru Legacy!! More

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Reliable Glanzmann stood behind warranty of used vehicle When the first used vehicle I purchased for my daughter's use had unexpected problems within three days, Glanzmann's team stood behind the dealership' When the first used vehicle I purchased for my daughter's use had unexpected problems within three days, Glanzmann's team stood behind the dealership's warranty and did everything possible to make things right. I wound up applying the purchase price to another used vehicle that was more appropriate for my daughter's needs. Sales manager Dana Goodman was extraordinarily helpful and provided outstanding service in dealing with the logistics of resolving this issue. I am very happy that I went to Glanzmann to make this purchase - and my daughter is thrilled with the outcome. More

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Best car buying experience for a second time in a row My car was totaled following an accident and I needed a replacement. Steve and Dana made the experience easy and seamless finding the perfect car that My car was totaled following an accident and I needed a replacement. Steve and Dana made the experience easy and seamless finding the perfect car that met my needs. Todd was great explaining the details of the purchase and mountain of paperwork required. Not only am I a Subaru customer for life, but I am specifically a Glanzmann Subaru customer for life. More

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the service was great the service was fast even though they said they were backed up and I was able to visit the sales department and get some critical questions answered. the service was fast even though they said they were backed up and I was able to visit the sales department and get some critical questions answered. I appreciate your work it's a great dealership thank you very much. More

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Efficient and welcoming Service Center In December, 2018, I purchased a certified used Subaru Forester as well as an extended warranty that has a deductible. Within several weeks thereafter In December, 2018, I purchased a certified used Subaru Forester as well as an extended warranty that has a deductible. Within several weeks thereafter, two separate unexpected repair issues arose. I took the vehicle to Service immediately with each one. I was treated with respect and understanding of each situation. The repairs were assessed and completed satisfactorily but with each one I was advised that a charge was due. I was not willing to pay for a circumstance which I felt fell under the “certified” coverage, and each of the Service advisors sensed my displeasure with charges as well as was willing to look further into the reasoning. Appropriate phone calls were placed on my behalf, and removal of the charges was achieved through their presenting my views. I was most appreciative of their follow-through. More

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Honest, Responsive and Friendly Dealership We visited Glanzmann Subaru three times on our search for the perfect car. Everyone we dealt with was courteous and helpful. Aaron Faison was incredi We visited Glanzmann Subaru three times on our search for the perfect car. Everyone we dealt with was courteous and helpful. Aaron Faison was incredibly responsive and exited to get us in the right car. He made the experience personal and fun. Alex Diaczenko was very knowledgeable and welcoming. Dana Goodman was straight forward and a pleasure to deal with. George Schaffer worked after hours to make our auto dreams come true. We are very happy with our experience and choice of car. Thank you to all of you! More

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Very Happy With Glanzmann Subaru We were very happy with our car buying experience at Glanzmann (a 2016 Subaru Forester). Our Sales Consultant (Arron Faison) was very professional, kn We were very happy with our car buying experience at Glanzmann (a 2016 Subaru Forester). Our Sales Consultant (Arron Faison) was very professional, knowledgeable and polite while walking us through the process and during the test drive, and answered all of our questions. We indicated that we thought we could get a better financing rate through our Credit Union, and Dana Goodman went the extra mile to chase down an even better rate for us. The Finance part and paperwork is usually pretty long and tedious, but George Shaffer was polite, efficient and patient (we read everything) in guiding us through that process. Overall, a good team, a good experience. We were happy with the Glanzmann Dealership, and we'd use them again. Andy B. More

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Thank you The customer service extended to my family was unparalleled. Dana Goodman was superb. He made this experience so much smoother. His attention to detai The customer service extended to my family was unparalleled. Dana Goodman was superb. He made this experience so much smoother. His attention to detail and genuine concern about our needs allowed our family to focus on what was important. We are a faithful Subaru family. We were perfectly content with another dealership until this time. Our loyalty to Subaru remains but we are now a part of the Glanzmann family. More

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Fantastic experience We went to glanzmann after my car was totaled in an accident when a man ran a red light: so I was totally unprepared to buy a car at this time. I was We went to glanzmann after my car was totaled in an accident when a man ran a red light: so I was totally unprepared to buy a car at this time. I was driving a Ford Escape and looked at another ford but wanted to try a Subaru. Doug and Dana were fantastic! They were so patient and understanding as this accident has really affected us emotionally and financially. Dana could not have done more for us even offering a courtesy car while we waited for the Subaru to go thru the detailing and inspection as it was just turned in from a lease and hadn’t even been checked over . Fortunately he got it all checked out and detailed the next day knowing that I had to turn the rental car the insurance co gave me in . I was totally dreading the whole car shopping experience especially because the accident wasn’t my fault but going to glanzmann was such a great experience!! I will tell everyone our experience and we are very happy with the treatment and professionalism everyone showed us there! More

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