Dana Millang

Dana was both personal and professional in dealing with my wife. Jason did a good job explaining the lease agreement just had trouble getting the address corrected in the to many documents that we had to my wife. Jason did a good job explaining the lease agreement just had trouble getting the address corrected in the to many documents that we had to initial and sign. More

by illianaconsulting Verified Customer Verified Customer

Report | Print

Dina was the best salesman I've ever dealt with. We did all our transactions online via email and text message. I walked into the dealership. I did a test drive. I told him I wanted the car. We did We did all our transactions online via email and text message. I walked into the dealership. I did a test drive. I told him I wanted the car. We did not talk about money because we did all that online. I was in and out in approximately an hour. Based on this experience, I plan on going back to Genesis of Naples when I'm ready for my next car. More

by jake79 Verified Customer Verified Customer

Report | Print

Great group to work with. Dana gave us a great tour of our car and is very knowledgeable. We agreed on a price and felt no pressure. Dana gave us a great tour of our car and is very knowledgeable. We agreed on a price and felt no pressure. More

by dav.bisone Verified Customer Verified Customer

Report | Print

Painless, easy process. Dana was great - very knowledgeable and professional. I had lots of questions and he patiently explained everything. I would definitely recommend Dana was great - very knowledgeable and professional. I had lots of questions and he patiently explained everything. I would definitely recommend Dana and Genesis of Naples to friends and family. The finance portion with Lance was so quick and easy - mostly because of his very helpful suggestions when it came to making the lease add-on decisions. I took off one star for the dealership only because of the remodeling of the facility. Even so, they made the experience as easy and streamlined as possible. More

by SusanCarroll Verified Customer Verified Customer

Report | Print

This was our fourth Genesis of Naples purchase. I can't say enough about a sales person - Dana and Remi in Finance. While no recent interaction with the service department, all of our service exper I can't say enough about a sales person - Dana and Remi in Finance. While no recent interaction with the service department, all of our service experiences have been outstanding as well. More

by BONNERM Verified Customer Verified Customer

Report | Print

Very accommodating and professional. They are also very good listeners and are responsive. They have very good backup! They are also very good listeners and are responsive. They have very good backup! More

by JOHNFISHER Verified Customer Verified Customer

Report | Print

Very professinal approach to idenitify the customer's interest in the automobile that they are looking to purchase. Collective effort by the entire staff was productive in finding the right vehile and m interest in the automobile that they are looking to purchase. Collective effort by the entire staff was productive in finding the right vehile and making the purchase experience equitable. More

by MDEANHAINES Verified Customer Verified Customer

Report | Print

In November I purchased a 2023 G80 which had been a loaner vehicle. It's a beautiful car but soured by lack of follow up. There were three minor issues at time of sale. The gas tank was on E. Dana loaner vehicle. It's a beautiful car but soured by lack of follow up. There were three minor issues at time of sale. The gas tank was on E. Dana said to fill it up with regular and send a copy of the receipt for reimbursement. I went to the nearest gas station and when opening the gas cap, it said to use PREMIUM gas. I hate to use the "L" word but this was a blatant "L"! Next, one key fob did not work and Dana went and replaced the battery, returned and said "all set". Another "L", the key fob needs recalibrating and I need a service appt. to have this done. Service appt. was 5 weeks out which I didn't make due to the third outstanding issue. There was a paint flaw that I would need to return for requiring several days at dealership. They would provide a loaner. Several phone calls and many texts still have not provided a resolution. Holidays, painter on vacation, painter not available, etc. Lack of return of my texts and calls is rude and intolerable. I contacted a local car paint repair facility. They said they could make the repair with 100% satisfaction at my residence and would only involve 1/2 day of nonuse. All for under $600. I sent this information to the dealer and still waiting for a positive response. I expect a lot more from a salesperson, especially one selling expensive cars. When people ask me how I like my Genesis, (and they do)I say "I love it" but DON'T buy at Genesis of Naples. Thank you for this platform.' More

Report | Print

Dana was professional, knowledgeable, & honest. Whatever obscure questions we had, he followed through with and resourced them quickly. The Genesis line far surpassed expectations in luxury & perfo Whatever obscure questions we had, he followed through with and resourced them quickly. The Genesis line far surpassed expectations in luxury & performance in every way and I've been familiar with Toyota/Lexus600LS for the last 30 years. We purchased the G90 & will be back in Spring to buy a GV80 from Dana. The dealership service/waiting area is pleasant but not exactly upscale and we understand a renovation is happening in 2025. More

by ROBINGRIESSER Verified Customer Verified Customer

Report | Print

Friendly, Professional, Timely, Thorough, Personal, Accommodating, Concerned, Dedicated, Sincere, Instructive, Assisted, Cohesive, Team, Caring, Truthful. Accommodating, Concerned, Dedicated, Sincere, Instructive, Assisted, Cohesive, Team, Caring, Truthful. More

by WOS2010 Verified Customer Verified Customer

Report | Print