Dane Duncan | Page 10

good work but Everything that needed to be completed on my car was done but it would be nice to have had a little more communication. They had my car for a full we Everything that needed to be completed on my car was done but it would be nice to have had a little more communication. They had my car for a full week without a word from them about why it was taking so long. Turns out it was legitimate but I was surprised not to have heard from them until I contacted them to find out when it would be ready More

by jisaacson Verified Customer Verified Customer

Helpful 0

Report | Print

My experience was Great... Derrick Chatman you rock!!.. All I can say is that you made it happen and I appreciate you...Thank you very much was Great... Derrick Chatman you rock!!.. All I can say is that you made it happen and I appreciate you...Thank you very much More

by MTODDBLUFFCITY Verified Customer Verified Customer

Helpful 0

Report | Print

Saturday in the Service Department I was thankful that I was able to schedule at the last minute a Saturday service appointment to get my brakes repaired and get a new set of tires. I I was thankful that I was able to schedule at the last minute a Saturday service appointment to get my brakes repaired and get a new set of tires. I was in desperate need of both. Dane was extremely polite and helpful and kept me informed on the current status of the repair. My only complaint is that they should offer loaner cars on Saturday like they do during the week. More

by JH Verified Customer Verified Customer

Helpful 0

Report | Print

Moved from San Diego I moved here from San Diego and since then my experience with Land Rover has been incredible specifically working with Dane my service advisor has bee I moved here from San Diego and since then my experience with Land Rover has been incredible specifically working with Dane my service advisor has been such a pleasant experience. He’s smart, fast and I always get my car back in great condition. He’s wonderful More

Helpful 0

Report | Print

Very impressive I would like to express how Dane always goes out of his way to help us with any of our needs. We always appreciate his help and think he is a big ass I would like to express how Dane always goes out of his way to help us with any of our needs. We always appreciate his help and think he is a big asset to the company. More

Helpful 0

Report | Print

Absolutely first rate service!! We receive outstanding service support by Dane Duncan. Without fail, he addresses all of our concerns with proactive and effective solutions and does We receive outstanding service support by Dane Duncan. Without fail, he addresses all of our concerns with proactive and effective solutions and does so on a very timely basis. He is extremely knowledgable about all of the products we've owned and is very current on all maintenance issues. Jason Jenkins does an excellent job of instructing us on our vehicles and how to gain the maximum benefit of their features. Both individuals are extremely courteous in all our dealings with them. More

Helpful 1

Report | Print

Ultimate Professional Dane Duncan is the ultimate professional. He is courteous and thorough. He listens to my concerns, diagnoses my issues, and makes the appropriate re Dane Duncan is the ultimate professional. He is courteous and thorough. He listens to my concerns, diagnoses my issues, and makes the appropriate recommendation for the safety and upkeep of my car. He never fails to respond and find a way to accommodate my schedule and transportation needs. He details and explains the need and cost of repairs and has the fore thought to advise when maintenance is needed so that I can plan for the expense. No matter the issue, I know when I speak to Dane, I'll get the appropriate information for which to make a decision about servicing my car. My rating of the dealership is largely predicated on the high quality of Dane's customer service. He is the prototype for Service Advisors at a quality dealership. Deb More

Helpful 0

Report | Print