Dane Duncan | Page 10

Extraordinary Service Dane worked with me to coordinate the loaner vehicle and to insure my vehicle was repaired in a timely manner. He kept me updated throughout the week. Dane worked with me to coordinate the loaner vehicle and to insure my vehicle was repaired in a timely manner. He kept me updated throughout the week. More

by jscott62 Verified Customer Verified Customer

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Went above the call of duty Car got drink in electrical system, they came and picked me up so I didn’t have to wait on the side of the road the 2.5 to 3 hour wait for the Jaguar Car got drink in electrical system, they came and picked me up so I didn’t have to wait on the side of the road the 2.5 to 3 hour wait for the Jaguar rescue service to pick me up More

by aramage Verified Customer Verified Customer

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Excellent!!! The sales & service team was very informative & sensitive towards my specific concerns or questions. Very professional and excellent with time manage The sales & service team was very informative & sensitive towards my specific concerns or questions. Very professional and excellent with time management. The entire team made me feel very "special". I would definitely recommend the location and the entire team that assisted my purchase. More

by Special Verified Customer Verified Customer

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Excellent Service The service team is outstanding! I was kept informed along the way and never felt rushed during any interactions. The team always deliver profession The service team is outstanding! I was kept informed along the way and never felt rushed during any interactions. The team always deliver professional and friendly service! Plus the job is always done right! Thanks to Dane, Mike, and Calvin for always going above and beyond! More

by Ms.KayKay Verified Customer Verified Customer

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Great Service my F Pace was brought in by my wife and drop off they gave her a loaner F Pace so she can go and do the things needed and had the my vehicle ready whe my F Pace was brought in by my wife and drop off they gave her a loaner F Pace so she can go and do the things needed and had the my vehicle ready when they said it would be Great Service , Thanks More

by kbradsh1 Verified Customer Verified Customer

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good work but Everything that needed to be completed on my car was done but it would be nice to have had a little more communication. They had my car for a full we Everything that needed to be completed on my car was done but it would be nice to have had a little more communication. They had my car for a full week without a word from them about why it was taking so long. Turns out it was legitimate but I was surprised not to have heard from them until I contacted them to find out when it would be ready More

by jisaacson Verified Customer Verified Customer

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My experience was Great... Derrick Chatman you rock!!.. All I can say is that you made it happen and I appreciate you...Thank you very much was Great... Derrick Chatman you rock!!.. All I can say is that you made it happen and I appreciate you...Thank you very much More

by MTODDBLUFFCITY Verified Customer Verified Customer

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Saturday in the Service Department I was thankful that I was able to schedule at the last minute a Saturday service appointment to get my brakes repaired and get a new set of tires. I I was thankful that I was able to schedule at the last minute a Saturday service appointment to get my brakes repaired and get a new set of tires. I was in desperate need of both. Dane was extremely polite and helpful and kept me informed on the current status of the repair. My only complaint is that they should offer loaner cars on Saturday like they do during the week. More

by JH Verified Customer Verified Customer

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Moved from San Diego I moved here from San Diego and since then my experience with Land Rover has been incredible specifically working with Dane my service advisor has bee I moved here from San Diego and since then my experience with Land Rover has been incredible specifically working with Dane my service advisor has been such a pleasant experience. He’s smart, fast and I always get my car back in great condition. He’s wonderful More

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Ultimate Professional Dane Duncan is the ultimate professional. He is courteous and thorough. He listens to my concerns, diagnoses my issues, and makes the appropriate re Dane Duncan is the ultimate professional. He is courteous and thorough. He listens to my concerns, diagnoses my issues, and makes the appropriate recommendation for the safety and upkeep of my car. He never fails to respond and find a way to accommodate my schedule and transportation needs. He details and explains the need and cost of repairs and has the fore thought to advise when maintenance is needed so that I can plan for the expense. No matter the issue, I know when I speak to Dane, I'll get the appropriate information for which to make a decision about servicing my car. My rating of the dealership is largely predicated on the high quality of Dane's customer service. He is the prototype for Service Advisors at a quality dealership. Deb More

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