Dealership Experience
8 yrs, 7 mos
Industry Experience
12 yrs, 3 mos
97 Reviews
Write a Review97 Reviews of Dane Duncan
August 14, 2019
Great service team! Friendly, fast and professional staff! Dane kept me up to date on my Land Rover through the service and educated me on future services and was very ni Friendly, fast and professional staff! Dane kept me up to date on my Land Rover through the service and educated me on future services and was very nice. More
August 08, 2019
Best in Service I was Very pleased with the service center from making my service appt to picking up my truck. Dane was very friendly, knowledgeable & helpful! Both I was Very pleased with the service center from making my service appt to picking up my truck. Dane was very friendly, knowledgeable & helpful! Both service guys were great! More
Other Employees Tagged: Todd Fulford , Todd Fulford was really polite & helpful with the loaner vehicle.
July 24, 2019
Hassle-free and surprisingly easy This dealership has been our main service provider for the last 5 years. I am thankful that there are people in this business that care for the custom This dealership has been our main service provider for the last 5 years. I am thankful that there are people in this business that care for the customers like Land Rover Bluff does. They always go above and beyond to make sure the quality of their service and end result are flawless. The service representatives are the real rock stars. I dropped off my vehicle before work one morning and the process of dropping off my car and getting a loaner car was surprisingly fast. Every time I deal with the people at Bluff City Land Rover I know that my vehicle is in good hands. I would highly recommend this dealership Chad and Dane my service representatives to anyone that buys a Land Rover, Jaguar, or any other type of vehicle. More
Other Employees Tagged: Chad Henze
July 18, 2019
Too long for an oil change I was there three hrs for an oil change. The courtesy wash was very poor only half of the car was wash. Although the inside detail was excellent. I was there three hrs for an oil change. The courtesy wash was very poor only half of the car was wash. Although the inside detail was excellent. More
Other Employees Tagged: Jason Jenkins , Dennis Fry, Chad Henze, Ken Smith, Eric Suffield
July 17, 2019
Above and Beyond My door latch malfunctioned on driver side door. The roadside assistance team went into action and took excellent care of me. A loaner car was brough My door latch malfunctioned on driver side door. The roadside assistance team went into action and took excellent care of me. A loaner car was brought to me while they took my Discovery in for repairs. I was extremely impressed with the service. Well done Jeff. More
July 16, 2019
Extraordinary Service Dane worked with me to coordinate the loaner vehicle and to insure my vehicle was repaired in a timely manner. He kept me updated throughout the week. Dane worked with me to coordinate the loaner vehicle and to insure my vehicle was repaired in a timely manner. He kept me updated throughout the week. More
July 10, 2019
Went above the call of duty Car got drink in electrical system, they came and picked me up so I didn’t have to wait on the side of the road the 2.5 to 3 hour wait for the Jaguar Car got drink in electrical system, they came and picked me up so I didn’t have to wait on the side of the road the 2.5 to 3 hour wait for the Jaguar rescue service to pick me up More
Other Employees Tagged: Calvin Powell , Chad Henze
July 05, 2019
Excellent!!! The sales & service team was very informative & sensitive towards my specific concerns or questions. Very professional and excellent with time manage The sales & service team was very informative & sensitive towards my specific concerns or questions. Very professional and excellent with time management. The entire team made me feel very "special". I would definitely recommend the location and the entire team that assisted my purchase. More
Other Employees Tagged: Grant Buchanan, Steve Gibson, Eric Suffield, Andrea Buchanan
June 29, 2019
Excellent Service The service team is outstanding! I was kept informed along the way and never felt rushed during any interactions. The team always deliver profession The service team is outstanding! I was kept informed along the way and never felt rushed during any interactions. The team always deliver professional and friendly service! Plus the job is always done right! Thanks to Dane, Mike, and Calvin for always going above and beyond! More
Other Employees Tagged: Calvin Powell , Mike Johnson
June 18, 2019
Great Service my F Pace was brought in by my wife and drop off they gave her a loaner F Pace so she can go and do the things needed and had the my vehicle ready whe my F Pace was brought in by my wife and drop off they gave her a loaner F Pace so she can go and do the things needed and had the my vehicle ready when they said it would be Great Service , Thanks More