Danelle Livingston

Misleading sales practices. Servicing that is not needed but still recommended. Never get my Loaner vehicle, even though was promised one when bought car. You can't place you Servicing that is not needed but still recommended. Never get my Loaner vehicle, even though was promised one when bought car. You can't place your trust on them. And you must read fine print at all times. Don't just start signing away. It will come back to bite you big time ! More

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Very clean. Everyone super friendly and attentive. This was my second purchase and I will return. Everyone super friendly and attentive. This was my second purchase and I will return. More

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DO NOT USE THEM IF YOU ARE NOT LOCAL! !!! I had the most horrific experience with them!!! I live in Charlotte, NC. I was looking at a car they had on line Sunday morning February 13th. !!! I had the most horrific experience with them!!! I live in Charlotte, NC. I was looking at a car they had on line Sunday morning February 13th. I did the email inquiry and much to my surprise, Kirk called me back before the dealership even opened. We agreed on a price, I left him my credit card for a deposit and then finance called and said I could only leave a $3K deposit, not the $7K I asked for. Car was $ 47K on in, I only had $40K cash or wire transfer, so he said he had to get it approved. I was called back Monday morning, all ok its approved and the car is your congratulations!!! Then Monday afternoon 5:47pm, I got a google text from a sales manager at Jim Coleman that they JUST sold my car. EXTREMLY POOR SERVICE. Now whoever bought the 2017 Infiniti QX80 in Blue, got a nice deal. It wasn't me!!!! More

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Outstanding customer service from when you call in to when you walk in. Sales associate are very knowledgeable about the product courteous send helpful. I have not serviced my infinity yet but I anticip when you walk in. Sales associate are very knowledgeable about the product courteous send helpful. I have not serviced my infinity yet but I anticipate my experience in-service will mirror the service I received when purchasing my infinitiQX50 More

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A terrific place to do business. Our second new car within a year. Everyone is respectful, helpful, friendly and knowledgable. within a year. Everyone is respectful, helpful, friendly and knowledgable. More

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I just bought a Dodge Challenger yesterday and I must say Kirk and Danelle work there magic in getting me into that car it was a huge blessing to have them in my corner that day on a scale from 1 to 10 both Kirk and Danelle work there magic in getting me into that car it was a huge blessing to have them in my corner that day on a scale from 1 to 10 both get 20 you just can't deal with anyone better than those 2. More

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Very Clean, very accommodating. Kirk is kind, helpful, patient and knowledgeable. He assisted us with every question we asked, he was understanding with our needs in what we were looking for. I love Jim patient and knowledgeable. He assisted us with every question we asked, he was understanding with our needs in what we were looking for. I love Jim coleman Infiniti staff. More

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My experience with Jim Coleman Infiniti was one of kind. The General Sales Manager, Stephan and Sales Consultant, Kirk provided me with professional customer service and a great buying experience with my n The General Sales Manager, Stephan and Sales Consultant, Kirk provided me with professional customer service and a great buying experience with my new Q50 Infiniti. They worked with me to ensure that my deal was exactly what I was looking for and the extra perks were quintessential! If you are looking for professional, courteous and a great deal, I recommend you visit Jim Coleman. You will be more than SATISFIED!! More

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Great experience. Everyone was very nice. Great Great Great Great Great. Happy with My QX 50. Love my used SUV. Service provided was excellent throughout the process. Great Great Great. Happy with My QX 50. Love my used SUV. Service provided was excellent throughout the process. More

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Everyone I came in contact was friendly and answered all my questions. I wish I could have gotten more of a discount but it was the car I wanted. my questions. I wish I could have gotten more of a discount but it was the car I wanted. More

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