Daniel Bednarczyk
Daniel Bednarczyk at Russ Darrow Mazda of Madison

Daniel Bednarczyk | Page 2

Service Manager

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
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rated
41 Reviews

Industry Experience

12 yrs, 10 mos

Specialties & Trainings

Mazda Certified

not yet
rated

41 Reviews

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41 Reviews of Daniel Bednarczyk

December 23, 2021

Dealership Rating
Employee Rating

Absolute top-notch. We’ve bought and serviced our Cx9 with the Madison team and are consistently impressed. Thanks for all you do! More

by Madisen.a.brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexander Bendt, Brian Hunter,, Jeff Meadows, Kelsey Postlewaite, Brian Surita, Aaron Thompson, Nick Wigglesworth

Jan 17, 2022

Russ Darrow Mazda of Madison responded

Thank you... You win the award for the longest distance traveled for your appointment.

November 19, 2021

Dealership Rating
Employee Rating

Excellent vehicle service and very nice waiting room Excellent vehicle service and very nice waiting room with wonderful hostess-- Wish didn't have to travel beltline to get there. More

by OK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Russ Darrow Mazda of Madison responded

Thank you for the kind words. It's our pleasure serving you.

November 16, 2021

Dealership Rating
Employee Rating

Customer service is lacking. I called 7 times to inquire about my repair status, left messages and still no reply. I was later given excuses about short staffing and my initial problem was not even address More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kelsey Postlewaite

Dec 15, 2021

Russ Darrow Mazda of Madison responded

Laura, The follow up was definitely not up to our standards. Our staffing concerns shouldn't be an excuse for poor customer service. We should do better.

November 12, 2021

Dealership Rating
Employee Rating

I arrived at my appointment this morning and was greeted with respectful, timely, excellent service. More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pablo DiPaola

Dec 15, 2021

Russ Darrow Mazda of Madison responded

Thank you for such kind words. We really appreciate your business.

November 01, 2021

Dealership Rating
Employee Rating

Danny B., a Service Advisor, fully explained the work on my Miata. After replacing the battery, the Service Department went ahead and checked out everything else associated with starting the car. Danny wa More

by janmarkcis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Russ Darrow Mazda of Madison responded

Thank you for the kind words. It's our pleasure to assist you.

October 16, 2021

Dealership Rating
Employee Rating

Friendly and professional service and advice. Danny, Jose and their entire service department treat you as you dream of being treated. More

by rpicciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose and Julian

Dec 15, 2021

Russ Darrow Mazda of Madison responded

Thank you for taking the time to provide such a positive review. We appreciate your business.

September 30, 2021

Dealership Rating
Employee Rating

Clean dealer ship office. Professional and very polite staff. Everyone was knowledgeable there for their own field. More

by asitpatel15
Recommend Dealer
Yes

Other Employees Tagged: Alexander Bendt, Brian Hunter,, Kelsey Postlewaite, Brian Surita, Aaron Thompson, Nick Wigglesworth

September 02, 2021

Dealership Rating
Employee Rating

Friendly,competent,prompt. Their waiting area was great. Trustworthy and fair. Staff was friendly and efficient and genuinely interested in providing me with a pleasant experience More

by badpack99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 25, 2021

Dealership Rating
Employee Rating

Tried to add a surcharge of 12 1/2 % for using my Visa card to pay. More

by Fritzmiljd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 25, 2021

Russ Darrow Mazda of Madison responded

Something definitely off target on this visit. There definitely isn't a 12.5% fee for using a charge card. We would be happy to review all charges and fees with you. We seem to have had a communication issue or there is an error somewhere. Please stop in or contact our management team to make any corrections or provide explanation of chgarges.

August 25, 2021

Dealership Rating
Employee Rating

Always great service! Everyone takes care of you the minute you enter the building! More

by Warmapplepie19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Harding, Jeff Meadows, Brian Surita, Aaron Thompson, Nick Wigglesworth

Aug 25, 2021

Russ Darrow Mazda of Madison responded

Thank you... not much better than a warm apple pie. We sure appreciate the kind words.

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