Daniel Bednarczyk | Page 4

Thank you Kelsey for making the recent issue with my vehicle as painless as possible. I really appreciate your texts and calls to keep me updated. It makes a huge positive impact on a customer when they vehicle as painless as possible. I really appreciate your texts and calls to keep me updated. It makes a huge positive impact on a customer when they know that they’re being kept in the loop and not have to play phone tag or wait hours on hold just to get someone to tell them what’s going on. Also, a big thank you to Daniel for offering to bring the vehicle around so that I wouldn’t have to walk in the rain to get to it. More

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Lack of attention to detail. Left black grease in the white leather interior of my car. Would have appreciated more meticulous work and caution. Unfortunately it’s the only Mazda dealer in my area. white leather interior of my car. Would have appreciated more meticulous work and caution. Unfortunately it’s the only Mazda dealer in my area. More

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Great service I bought a Mazda 3 which has had quite a few issues unfortunately, but Dan has gone above and beyond to make sure that all the issues we've found with I bought a Mazda 3 which has had quite a few issues unfortunately, but Dan has gone above and beyond to make sure that all the issues we've found with the car have been addressed. He cares about doing the job right instead of just getting me out the door as quickly as possible. More

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Pleasant, Knowegeable, and Efficient Was treated promptly and courteously from start to finish. Dan Bednarczyk, my service advisor, answered questions very knowledgeably. Work was compl Was treated promptly and courteously from start to finish. Dan Bednarczyk, my service advisor, answered questions very knowledgeably. Work was completed ahead of time. My only less-than-positive comment is that the seat cushions in the waiting room are long past due for replacement. More

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Six years of Great Service I have been taking my car here every 5000 miles for 6 six years for routine preventative maintenance, which equates to 30 trouble-free visits. 150,0 I have been taking my car here every 5000 miles for 6 six years for routine preventative maintenance, which equates to 30 trouble-free visits. 150,000 miles and still going strong with great technicians and communication. Thank you !!!. More

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Always the best!!! Service was great and on time. I was done before I think about it. Thank you Mazda at Sun Prairie! See you soon.. done before I think about it. Thank you Mazda at Sun Prairie! See you soon.. More

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Disappointed about a charge that I wasn't asked if I wanted them to address. Was approached, informing me that they recommended that my air filter be replaced. I said "I know" and they walked away. Had wanted them to address. Was approached, informing me that they recommended that my air filter be replaced. I said "I know" and they walked away. Had planned to take care of it when I left. More

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Prompt and courteous service. Only wish service was closer to my home. Good advice about tires and consideration of my time needs for future appointment. closer to my home. Good advice about tires and consideration of my time needs for future appointment. More

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Servicing It is completely other side of the town. It is bit expensive. and people are super friendly. It would be better if it is on west side too. It is completely other side of the town. It is bit expensive. and people are super friendly. It would be better if it is on west side too. More

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Car purchase Traded in my other Mazda over the weekend. Showed up on a Saturday on the end of the month and they were very busy. But able to still get me taken c Traded in my other Mazda over the weekend. Showed up on a Saturday on the end of the month and they were very busy. But able to still get me taken care of. More

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