Daniel Chitwood
Daniel Chitwood at Springfield Nissan

Daniel Chitwood | Page 20

Service Advisor

Springfield Nissan

3505 South Campbell Avenue
Springfield, MO 65807

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496 Reviews
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496 Reviews

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496 Reviews of Daniel Chitwood

May 26, 2021

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Employee Rating

I was reluctant to schedule with Nissan again after having a bad experience with my same vehicle. However I was very pleased with my service this time. The communication was excellent. More

by Harold M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Springfield Nissan responded

Hi Harold. Thank you for leaving a review. We are happy to hear we have redeemed your trust in us and that Daniel did a good job. We hope to see you again. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

May 25, 2021

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Outstanding. Very informative, professional, friendly, and timely. The rates are competitive, and the service is very high quality. In short... I have no complaints. I will recommend this service again More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Springfield Nissan responded

Good morning. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Daniel and his team did a great job for you during your visit. We appreciate your business and look forward to seeing you again. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

May 26, 2021

Will responded

Thanks. I will be doing business with you soon.

May 16, 2021

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Employee Rating

Daniel was amazing! We were on vacation when our car broke down. Daniel got us going fast! He made we were taken care of. Thanks so much! More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Springfield Nissan responded

Thank you for the 5 Stars and for leaving a review for Daniel. We are glad to hear Daniel did an amazing job for you and made the best of a bad situation. We appreciate your business. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

May 13, 2021

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Employee Rating

Good customer service. When a simple oil change took too long the service manager I was working with did not charge for the service. It was a shock that the dealership would do that. More

by Llhopp
Recommend Dealer
Yes

Other Employees Tagged: Wes Oldham

May 14, 2021

Springfield Nissan responded

Good morning. Thank you for taking the time to leave a review. I am sorry your service took longer than it should, thank you for understanding. Our goal is to always provide complete satisfaction, so our Service Manager is happy to provide that discount when necessary. I hope you have a great day. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

May 12, 2021

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Arrived on time (early) for appt-car checked in. Advised would be 1 to 1 1/2 hours, took less than 1 hour. Advisor explained routine, explained action after service. Efficient, fast well done. More

by DALEBURKS
Recommend Dealer
Yes
May 12, 2021

Springfield Nissan responded

Hi Dale. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Daniel did a good job for you during your visit. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

May 11, 2021

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Daniel Chitwood in service is great to work with. He is very knowledgeable, friendly and always has a smile for me. Give him a raise! More

by etrdh_2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to leave a review for Daniel. We are glad to hear Daniel does a great job for you and always has that smile on his face. We will look forward to seeing you next time. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

May 04, 2021

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Employee Rating

They tried to fix a part of my car and told me it would be free of charge if they could do it. It wasn’t fixable but I appreciate the effort and they didn’t try to upsell anything afterwards. More

by Allstarchiclet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

Springfield Nissan responded

Good morning. Thank you for the 5 Stars and for leaving a review. Sorry to hear the car wasn't fixable, but very happy to hear Daniel did a great job for you. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 30, 2021

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Logan was very helpful and got us exactly what we wanted. Had us in and out with my new truck in a couple of hours More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Bayless, Jon Solamn

May 04, 2021

Springfield Nissan responded

Sam thank you for the review

April 30, 2021

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Employee Rating

Friendly, not pushy, always gets back with you. Was a pleasant experience. Samantha was very helpful and easy to wok with. Would recommend their dealership. More

by hellorolla65401
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Wells , Samantha Durrant, Steve Green

May 04, 2021

Springfield Nissan responded

Thank you for the 5 stars. We appreciate it so much. Glad Samantha was able to take such good care of you

April 29, 2021

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Employee Rating

Friendly, thorough, professional. Worked me in when I needed it. Talked through all the service procedures and explained their work. Kept me up to date. More

by dlcj62352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hamilton , Andy Burkemper

Apr 30, 2021

Springfield Nissan responded

Thank you for the review. We are happy to hear that our Nissan Service Team did a great job. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

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