Daniel Chitwood
Daniel Chitwood at Springfield Nissan

Daniel Chitwood | Page 25

Service Advisor

Springfield Nissan

3505 South Campbell Avenue
Springfield, MO 65807

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496 Reviews
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496 Reviews

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496 Reviews of Daniel Chitwood

October 31, 2020

Dealership Rating
Employee Rating

Had an oil change and service was great . I was able to get in right away when I called and wait wasn’t too long and the waiting area is great More

by shelly.gabel
Friendliness
Recommend Dealer
Yes
Nov 12, 2020

Springfield Nissan responded

Thank you! It is wonderful to hear that you were so pleased with your Youngblood experience. Please let us know if there is anything we can do for you before your next oil change appointment. Sincerely, Beth, Customer Relations Assistant

October 29, 2020

Dealership Rating
Employee Rating

I made an appointment in advance for a diagnostic and a headlight replacement. It took over five hours, and the diagnostic was $125, a service that most places perform for free within minutes. This service More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 12, 2020

Springfield Nissan responded

Hello, My name is Beth, and I am a customer relations assistant with Youngblood. On behalf of our team, I am very sorry for any disappointment in the service you received. We would appreciate the chance to speak with you to learn more about your experience and try to make things right. Please give us a call at 417-882-3838 at your convenience. We hope that you will give us another chance to earn your trust. Sincerely, Beth, Customer Relations Assistant

October 29, 2020

Dealership Rating
Employee Rating

I was told to wear a mask but saw guys in shop without a mask or pulling theirs on or off in the short time I was in the check in area. I asked not to have my car washed and they did it anyway. I find it More

by p02smt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Burkemper

Nov 12, 2020

Springfield Nissan responded

Hi there, Thank you for reaching out with your feedback, and I apologize if you have had any trouble getting in touch with someone in our service department. We would be happy to speak with you to answer any questions and address any concerns you may have. Please give us a call at 417-882-3838. We hope to have the chance to speak with you soon. Sincerely, Beth, Customer Relations Assistant

October 29, 2020

Dealership Rating
Employee Rating

Great interactions with service advisor (Daniel Chitwood). He listened to my issues and provided answers and solutions. Great improvement over another Nissan dealership that I recently had dealing More

by Earl.Blades
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 12, 2020

Springfield Nissan responded

Thank you for taking the time to let us know you had a great interaction with Daniel. It makes us feel good to hear that customers are happy with their Youngblood experience, and we appreciate your positive review. We hope to have the chance to work with you again! Sincerely, Beth, Customer Relations Assistant

Nov 12, 2020

Earl.Blades responded

Thank You, I am sure that I will be using this dealership services in the future!

October 28, 2020

Dealership Rating
Employee Rating

Everyone was very friendly and reported useful information to me regarding my car. The price was great and I was kept informed about the services I needed. More

by Nfhalverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

Springfield Nissan responded

At Youngblood, we make sure you get the necessary updates and information to keep your vehicle running smoothly. Thanks for reaching out with your positive feedback! Sincerely, Beth, Customer Relations Assistant

October 27, 2020

Dealership Rating
Employee Rating

I had an appointment to get 3 things fixed on my Juke. They started working on my car 2 1/2 hours After my appointment time, stranding my 89-year-old mother 30 miles away. They told me it would be at le More

by copperhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 12, 2020

Springfield Nissan responded

Hello, I first want to thank you for reaching out to us with your feedback. We value feedback from our customers as it helps us get better. I also want to apologize for any disappointment or frustration in your experience with us. We know that prompt appointment times and good communication are the keys to customer satisfaction, and we are very sorry that we let you down. We would appreciate the chance to speak with you and try to make things right. If you would like to speak with a manager about your experience, please contact us at 417-882-3838. We will be happy to help in any way we can. Sincerely, Beth, Customer Relations Assistant

October 24, 2020

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Employee Rating

Daniel Chitwood goes above and beyond in the service department to take care of all your vehicle needs. He is the only one that I go to to plan all services with. More

by ajpresten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Springfield Nissan responded

We are proud to have Daniel on our team, and it is wonderful to hear you've had such positive experiences with him. Whenever your vehicle needs serviced, the Youngblood team will be here for you. Thanks so much for the positive review! Sincerely, Beth, Customer Relations Assistant

October 23, 2020

Dealership Rating
Employee Rating

Superb customer service. Always keep me in touch with information. Daniel and Wes are very kind and informative. Always wash my vehicle after done. Thanks More

by Dmpetrocel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wes Oldham

Nov 11, 2020

Springfield Nissan responded

Happy our team is able to help and provide superb service for you on every visit. Thank you for the review! Sincerely, Beth, Customer Relations Assistant

October 22, 2020

Dealership Rating
Employee Rating

Daniel was able to help us with our service on our Nissan frontier he did an excellent job in saving us as much money as he could and is always helpful and friendly More

by bonjovi-65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Springfield Nissan responded

On behalf of Daniel and the Youngblood team, thanks very much for your 5-star review! Sincerely, Beth, Customer Relations Assistant

October 22, 2020

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Employee Rating

Daniel always treats me courteously , always friendly, courteous courteous courteous courteous courteous courteous courteous courteous courteous courteous courteous courteous courteous courteous courteous More

by Gary C House
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Springfield Nissan responded

You can count on the Youngblood team for friendly and courteous service. Thank you! Sincerely, Beth, Customer Relations Assistant

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