Daniel Chitwood
Daniel Chitwood at Springfield Nissan

Daniel Chitwood | Page 26

Service Advisor

Springfield Nissan

3505 South Campbell Avenue
Springfield, MO 65807

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496 Reviews
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496 Reviews

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496 Reviews of Daniel Chitwood

October 18, 2020

Dealership Rating
Employee Rating

They are always super friendly, and even though I showed up a little early, it wasn’t a big deal and helped me right away More

by Johanna.n.reeder
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Andy Burkemper

Oct 27, 2020

Springfield Nissan responded

We know your time is important, and our team is here to make sure you get great service on every visit. Thanks for your review! Sincerely, Beth, Customer Relations Assistant

October 15, 2020

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The work done on my Rogue was accomplished efficiently and professionally. Daniel and the service department are great! The waiting area was very clean. The staff at the checkout desk was efficient and fr More

by maryhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Springfield Nissan responded

Thank you! Our team is proud to offer efficient, professional, and friendly service on every visit. Please let us know if there is anything we can do for you before your next service appointment. Sincerely, Beth, Customer Relations Assistant

October 11, 2020

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Employee Rating

Daniel is always courteous. He has taken care of issues timely. He takes time to explain things and answers any questions that I may have. More

by rrhusser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Springfield Nissan responded

Thanks very much for your 5-star review. If you have any other questions or concerns about your vehicle, please reach out to Daniel or the Youngblood team. Sincerely, Beth, Customer Relations Assistant

October 06, 2020

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Employee Rating

Always have outstanding service from Youngblood Nissan. Daniel is always so helpful!!! Waiting area and bathrooms are always clean and comfortable! Will continue to bring my car here!! More

by Hawtnrse77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Springfield Nissan responded

Thank you for continuing to choose Youngblood! We are committed to making sure you get excellent service on every visit, and we appreciate your positive feedback. Sincerely, Beth, Customer Relations Assistant

October 02, 2020

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Always an easy service appointment. Early drop off is very convenient. Daniel is very honest and communicates well. Never a hassle getting my vehicle serviced! More

by Rmartensdmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Springfield Nissan responded

We work hard to make sure you get a hassle-free experience on every visit. Thanks for taking the time to post your review, and thank you for choosing Youngblood. Sincerely, Beth, Customer Relations Assistant

September 26, 2020

Dealership Rating
Employee Rating

Chase was very professional and did an excellent job inspecting my vehicle, offering advise, and helping save me money. He even provided me knowledge on technical aspects of battery replacement, which e More

by Reynolds2600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Wells, Shawn Hamilton , Andy Burkemper, Wes Oldham

Oct 06, 2020

Springfield Nissan responded

Thank you! Our team is committed to helping people get the best possible service at a reasonable price. So glad to hear you were happy with Chase and your experience at Youngblood. Please let us know if there is anything else we can do for you. Sincerely, Beth, Customer Relations Assistant

September 24, 2020

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Employee Rating

The customer service people that you have are NOT professional! I thought I was in a high school or college auto shop. NOT DRESSED PROFESSIONAL NOT GIVEN A PROFESSIONAL FEELING NOT COMFORTABL More

by jay.raber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chase Wells, Shawn Hamilton

Sep 24, 2020

Springfield Nissan responded

Mr. Raber. I did look into your complaint. What I found is that your vehicle was 250 miles over your factory warranty and you asked your Service Advisor to back the miles out so it would be covered by factory warranty. You became unhappy when we refused to do this, even after we got the services covered 100% by your outside warranty company. Obviously, we are not a good fit to service your vehicle in the future, so please make other arrangements going forward. Sincerely, Connie - Owner Loyalty Manager, Youngblood Nissan.

Sep 24, 2020

jay.raber responded

Let me make this perfectly clear. I did not ask your service advisor to back up the mileage or anything else to that effect. I did not agree with the policy that being over 250 miles of the warranty due to the fact I was traveling back to Springfield when the issues with the car happened. You’re missing my whole point with the survey. Your reply to get service somewhere else for my company vehicle just solidifies the attitude I received at your shop. When you send out a survey maybe you should put at the top “don’t answer if you have a complaint. We don’t care”.

September 18, 2020

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Employee Rating

Very friends and knowledgeable staff, we love bringing out nv vans out to get serviced her. We don’t go anywhere else. Thanks so much More

by chriswiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Wells, Shawn Hamilton , Andy Burkemper, Wes Oldham

Oct 02, 2020

Springfield Nissan responded

You can count on us for friendly and knowledgeable service on every visit. Thanks for choosing Youngblood and thanks for the kind review. Sincerely, Beth, Customer Relations Assistant

September 16, 2020

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Employee Rating

I was able to schedule the appointment at a time convenient for me. Everyone I dealt with was friendly and efficient. The service was provided in a timely manner. More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2020

Springfield Nissan responded

We want service to be convenient and simple for our customers, and we are so happy to hear you were pleased with your experience. Thanks for the 5-star review! Sincerely, Beth, Customer Relations Assistant

September 11, 2020

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Employee Rating

We are very satisfied with the way Youngblood has taken care our Altima. The service group and in fact everyone is a “10” in our book. More

by Brian Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Wells, Shawn Hamilton , Andy Burkemper, Wes Oldham

Oct 01, 2020

Springfield Nissan responded

Thanks, Brian! You are a "10" in our book as well. We appreciate the review! Sincerely, Beth, Customer Relations Assistant

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