Daniel Cook | Page 4

I was very disappointed with this dealership. I never received a callback from any advisor in the 30 days my vehicle was there after reaching out and leaving voicemails as well as notes with the I never received a callback from any advisor in the 30 days my vehicle was there after reaching out and leaving voicemails as well as notes with the receptionist requesting a call back. Service advisor initially lied to me over the phone when I finally received a call back stating that my vehicle wasn’t covered under warranty when it in fact was. I ended up contacting corporate Hyundai for assistance and was able to get the bare minimum help needed with them. So, highly dissatisfied. More

by Skrk Verified Customer Verified Customer

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It was good all because of Daniel Cook. He reassured me, stayed on top of it, and got me in and out in two hours. He reassured me, stayed on top of it, and got me in and out in two hours. More

by CATHY K Verified Customer Verified Customer

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Service was in great timing. Team was very professional and great communication. The feel was family a setting Team was very professional and great communication. The feel was family a setting More

by jmlm3440 Verified Customer Verified Customer

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Perfect Perfect love the experience would go back to Daniel cook a hun H Perfect love the experience would go back to Daniel cook a hundred times more Daniel cook a hun H Perfect love the experience would go back to Daniel cook a hundred times more More

by katelynn33333 Verified Customer Verified Customer

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Very dismissive and laughed at me when I voiced my concerns about my car loosing oil on the side of the highway in 20 degree weather. And VERY mad that the only thing we were offered was 1 free oil ch concerns about my car loosing oil on the side of the highway in 20 degree weather. And VERY mad that the only thing we were offered was 1 free oil change. More

by kimberleagirouard Verified Customer Verified Customer

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Very nice Comfortable atmosphere, friendly people, and timing was good. Fun to look at showroom cars. timing was good. Fun to look at showroom cars. More

by randycra Verified Customer Verified Customer

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Detailed and best service rep there hands down Excellent service and best service rep ever worked with there service and best service rep ever worked with there More

by rdmcginnis14612 Verified Customer Verified Customer

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we had to pay over 300. 00, just to run a simple diagnostic and pay over 200.00 to have our car towed to find out a software update, which was done a few months back, had to 00, just to run a simple diagnostic and pay over 200.00 to have our car towed to find out a software update, which was done a few months back, had to be done again. We shouldn't have to pay for this as we had a new engine and software update done in the summer. The software should be part of the engine warranty and should not need another update a few months later. i spoke with Hyundai corporate and and they are aware of the software issue and said it is systemic. We will never do business with Hyundai again. Also, second car to have the same issue. More

by sennedenne Verified Customer Verified Customer

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The staff is always extremely professional and courteous. Repairs are completed fast and pricing is up front and clear. Repairs are completed fast and pricing is up front and clear. More

by geoffrey.beeson Verified Customer Verified Customer

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The staff is always extremely professional and courteous. Repairs are completed fast and pricing is up front and clear. Repairs are completed fast and pricing is up front and clear. More

by geoffrey.beeson Verified Customer Verified Customer

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