Daniel Cook

I bought a 2026 Hyundai Palisade Hybrid. After 2-days of having it the check engine light came on with less than 100 miles on the SUV. It said there was a malfunction in the "Air Flap". When After 2-days of having it the check engine light came on with less than 100 miles on the SUV. It said there was a malfunction in the "Air Flap". When I took it back to the dealership on day three with an appointment, I was told I didn't have an appointment until I corrected them. They did not pay attention to the vehicles alert system or just sheer oversight on their part because after a few days of having my SUV they said it was a "corroded wiring harness" that made the check engine light come on. After waiting a month to get the replacement wiring harness and installed.... they then said well it's not fixed because they need to fix the "Air Flap".... the main reason it was taken back. long story long it took another month for that to get fixed so after 2-months of not having the vehicle they can finally fixed the issues and I have SUV and it works great. They never called back, I had to demand a SUV replacement for loaner car (which I was upsold to get the extended warranty) and they made it seem like I was just going to have to suffer without a replacement because they did not plan for more loaners to go around. The GM acted like a A-list celebrity and could not be bothered to come out and speak to me on two occasions, nor did he call back on the three different attempts to get ahold of him. I love the SUV but hate the service received from Hyundai Tulsa so much that I had to call corporate and am still dealing with rectifying their behavior. Horrible communication on their part. More

by AJ Lang Verified Customer Verified Customer

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Comfortable, knowledgeable, and nice Comfortable, knowledgeable, and nice. I've been going for years for a reason. knowledgeable, and nice. I've been going for years for a reason. More

by raineyjo95 Verified Customer Verified Customer

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I've always had a very positive experience with Tulsa Hyundai. They have always been upfront with pricing, easy to work with no high pressure sales. Hyundai. They have always been upfront with pricing, easy to work with no high pressure sales. More

by JERRY.A.SWEET Verified Customer Verified Customer

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Very smooth and stress free service visit! Dan took great care of us, will happily return in a few months when due! Dan took great care of us, will happily return in a few months when due! More

by tyroneholmes Verified Customer Verified Customer

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Daniel was excelent Excelente Daniel's service, experience, and help were excellent, 5 stars. Daniel's service, experience, and help were excellent, 5 stars Recommend experience, and help were excellent, 5 stars. Daniel's service, experience, and help were excellent, 5 stars Recommend More

by lamemagonzalez Verified Customer Verified Customer

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Nothing but good. The facility was clean and the people friendly. I had a scheduled appointment but if 47 minutes before my vehicle was moved to service. The facility was clean and the people friendly. I had a scheduled appointment but if 47 minutes before my vehicle was moved to service. More

by tom.street42 Verified Customer Verified Customer

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Service was in great timing. Team was very professional and great communication. The feel was family a setting Team was very professional and great communication. The feel was family a setting More

by jmlm3440 Verified Customer Verified Customer

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It was good all because of Daniel Cook. He reassured me, stayed on top of it, and got me in and out in two hours. He reassured me, stayed on top of it, and got me in and out in two hours. More

by CATHY K Verified Customer Verified Customer

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I was very disappointed with this dealership. I never received a callback from any advisor in the 30 days my vehicle was there after reaching out and leaving voicemails as well as notes with the I never received a callback from any advisor in the 30 days my vehicle was there after reaching out and leaving voicemails as well as notes with the receptionist requesting a call back. Service advisor initially lied to me over the phone when I finally received a call back stating that my vehicle wasn’t covered under warranty when it in fact was. I ended up contacting corporate Hyundai for assistance and was able to get the bare minimum help needed with them. So, highly dissatisfied. More

by Skrk Verified Customer Verified Customer

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Perfect Perfect love the experience would go back to Daniel cook a hun H Perfect love the experience would go back to Daniel cook a hundred times more Daniel cook a hun H Perfect love the experience would go back to Daniel cook a hundred times more More

by katelynn33333 Verified Customer Verified Customer

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