Daniel Albert

I enjoyed the sales reps help and hard work. I disliked that the financial department wouldn't work with me more on lease terms. I disliked that the financial department wouldn't work with me more on lease terms. More

by N8fincher Verified Customer Verified Customer

Helpful 0

Report | Print

One Star for the sales department. Totally misinformed about rebate. Salesman and his boss told us it was a $1000 less than it was. We were informed by the finance person. I think Totally misinformed about rebate. Salesman and his boss told us it was a $1000 less than it was. We were informed by the finance person. I think this is totally bad business. I have called back numerous times to ask the manger to address this and he has never handled it. Once you get to the service department it is great but I scheduled first appointment and they told me I never made it and I even had an email from a tech needing my insurance and driver license for the loaner car. This dealership has a very bad communication issue with employees and customers. More

Helpful 0

Report | Print

Car shopping was very easy. Sales and finance personnel were very knowledgeable and courteous. The new dealership is very nice. Sales and finance personnel were very knowledgeable and courteous. The new dealership is very nice. More

by mitchmeyer Verified Customer Verified Customer

Helpful 0

Report | Print

The transaction was very smooth. It didn't take as long as I had expected. All the employees were pleasant and professional. It didn't take as long as I had expected. All the employees were pleasant and professional. More

by clb4boys Verified Customer Verified Customer

Helpful 0

Report | Print

Absolutely horrible experience. I leased a car back at the end of September 2023 and took delivery (through a transporter) in the first days of October 2023. Today is February 5, I leased a car back at the end of September 2023 and took delivery (through a transporter) in the first days of October 2023. Today is February 5, 2024 and I still don't have a license plate or any of the paperwork needed to register the car, nor have they remitted my sales tax or refunded the overages (they overestimated the sales tax as I am out of state). The cherry on top is that today Tulsa Hyundai made multiple hard credit inquiries, without permission or notice, FOUR MONTHS after I leased the car. Mr. Albert was great to work with up until I wired payment for the car. As soon as Tulsa Hyundai got my money, he stopped returning phone calls and emails, and I would have to follow up repeatedly to receive any sort of response. Now, I have a car that I can't legally drive as the two temp tags they sent have both expired. More

Helpful 0

Report | Print

Communication was horrible. Had to call numerous times per day. Left messages for the Manager all the way down to the service technician without a call back to set up service. Had to call numerous times per day. Left messages for the Manager all the way down to the service technician without a call back to set up service. Finally had to call corporate. I have had the same problem fixed 3 times and still having the same.problem. I would not recommend! More

Helpful 0

Report | Print

Salesmen were great. Went car shopping on a day with bad weather and they still made sure it was a warm and pleasant experience. Went car shopping on a day with bad weather and they still made sure it was a warm and pleasant experience. More

by calli0226 Verified Customer Verified Customer

Helpful 0

Report | Print

Took over 2 hours. Poor communications. I will have to consider if I will return. Poor communications. I will have to consider if I will return. More

by Doolansen Verified Customer Verified Customer

Helpful 0

Report | Print

Absolutely worst dealership around. Absolute snakes. They screwed me completely over. Would not recommend to anyone. Heads up do not buy the blue 17 sonata se. they had it for two month Absolute snakes. They screwed me completely over. Would not recommend to anyone. Heads up do not buy the blue 17 sonata se. they had it for two months and completely wrecked the engine and didn’t stay true to what they said in the very beginning More

by Blue_sonata Verified Customer Verified Customer

Helpful 0

Report | Print

Deangelo was extremely knowledgeable of his product. He was very courteous and followed through on our concerns.. He was very courteous and followed through on our concerns.. More

by CANTURITTER Verified Customer Verified Customer

Helpful 0

Report | Print