Daniel Crisostomo | Page 7

Good dealership highly recommend they are very customer service oriented and are very timely with service and proactive will telling you any issues they find service oriented and are very timely with service and proactive will telling you any issues they find More

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Yes. They did a thorough inspection and very quick. I love the video they sent showing us the inspection. Daniel was amazing keeping us informed along the way. love the video they sent showing us the inspection. Daniel was amazing keeping us informed along the way. More

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Excellent customer service. I’m satisfied every time I have to come here to get my car serviced. ❤️ I’m very pleased to be a customer here. have to come here to get my car serviced. ❤️ I’m very pleased to be a customer here. More

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5-star service! Toyota of Cedar Park has done a great job in connecting with existing customers. Friendly staff, quality inspection, clear explanation on the whole process and future maintenance need. Defini in connecting with existing customers. Friendly staff, quality inspection, clear explanation on the whole process and future maintenance need. Definitely recommended More

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Had my 2016 Toyota Tundra serviced and the service was outstanding. This is one of 5 vehicles that I have had serviced lately and Joey and Daniel never disappoint and Krystal always strolls thru to make outstanding. This is one of 5 vehicles that I have had serviced lately and Joey and Daniel never disappoint and Krystal always strolls thru to make sure all is well. More

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Daniel Crisostomo, our service rep is so knowledgeable and goes above and beyond for us, especially when dealing on our behalf with our vehicle warranty! and goes above and beyond for us, especially when dealing on our behalf with our vehicle warranty! More

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Purchased two new cars from this dealership in November 2021. One of them had air bubbles in the window tinting. The salesman who sold us the cars told us to call his service partner Daniel. I left two mes 2021. One of them had air bubbles in the window tinting. The salesman who sold us the cars told us to call his service partner Daniel. I left two messages on his voicemail two days apart and never received a return call. On the third day I called the main service number and was told all service people were busy, but they took my name and number on the promise someone would call back, which they never did. On the fourth day I sent Steve the Service Director an email and never received a response. On the fifth day I called the service department again and was finally scheduled, but they couldn’t tell me how long it would take. When I arrived at the dealership for service they told me it was usually something that was left as an overnight service appointment. When I asked about a loaner I was told the people who authorize it were in training and weren’t available. Very disappointed. I guess all the pre-sale promises on new cars and service only apply until you complete the sale. More

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Great service and very professional The service department has great procedures to get and make u aware of the problem solving with my vehicle Glad I bought a Toyota department has great procedures to get and make u aware of the problem solving with my vehicle Glad I bought a Toyota More

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I've been to every Toyota dealership in Austin, and this one has been the best. It's very open and clean. Everyone was nice and the service finished quickly! You also get sent a video of your car with the t one has been the best. It's very open and clean. Everyone was nice and the service finished quickly! You also get sent a video of your car with the technician explaining the repaids needed, which is such a nice touch! More

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Easy to work with, good prices, gets the job done correctly, staff is friendly and knowledgeable, love how the take videos when theres other issues to address and status updates correctly, staff is friendly and knowledgeable, love how the take videos when theres other issues to address and status updates More

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