Daniel Frye | Page 5
Service Advisor
Westown Ford Lincoln
1312 West Morton Avenue
Jacksonville, IL 62650
Dealership Experience
9 yrs, 11 mos
Industry Experience
14 yrs, 11 mos
562 Reviews
Write a Review562 Reviews of Daniel Frye
June 03, 2025
Came in to get an oil change and some minor recall work completed, last minute on the recall issue and he reassured me that it was no issue. Daniel is always professional, courteous and professionally dres completed, last minute on the recall issue and he reassured me that it was no issue. Daniel is always professional, courteous and professionally dressed More
Other Employees Tagged: Daniel Frye
May 20, 2025
Took way too long to fix vehicle. Always waiting on parts. No one knows what is going on when you call to check in. 3.5 weeks to fix a 4hr part. There is literally a parts store acros Always waiting on parts. No one knows what is going on when you call to check in. 3.5 weeks to fix a 4hr part. There is literally a parts store across the street and another one down the road a few block. Unacceptable!! More
Other Employees Tagged: Jeremy Kaufmann
April 23, 2025
Professional Dealership which goes above and beyond what is expected Sal es lady VIckie and financial were both great. is expected Sal es lady VIckie and financial were both great. More
Other Employees Tagged: Jim Birdsell, Kevin MacKenzie, Wade Muller, Vicki Loughary, NIck Xamis, Pam Birdsell, Jeff Dawdy , Jeremy Kaufmann, Rick Stelling
March 26, 2025
After paying $120 for oil change, our fluids were not topped off, form indicated they were. Took vehicle back out there and had mechanic verify the service was not done, nor was my wife told her radiator topped off, form indicated they were. Took vehicle back out there and had mechanic verify the service was not done, nor was my wife told her radiator fluid was low. Hard to believe the report on our vehicle is even accurate, or work was even done. I’m a long time customer of Ford. More

